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ICT Senior Assistant


  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Valencia
  • Grade: Administrative support - LICA-5, Local Individual Contractors Agreement
  • Occupational Groups:
    • Administrative support
    • Information Technology and Computer Science
  • Closing Date: Closed
Job categories IT
Vacancy code VA/2023/B5011/25547
Department/office NYPO, SDC, UN Technology Support Services
Duty station Valencia, Spain
Contract type Local ICA Support
Contract level LICA-5
Duration Open-ended, subject to organizational requirements, availability of funds and satisfactory performance
Application period 23-Feb-2023 to 26-Mar-2023
Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement.

Functional Responsibilities

Under the overall supervision of UNOPS Senior Programme Manager and technical coordination of the Server Virtualization Officer, the ICT Senior Assistant will be performing the following functions: 
  • Assist in installing, configuring and maintaining ELK stack for log management and analysis.
  • Provide network support on protocols such as TCP/IP, DNS, DHCP, and VLAN.
  • Troubleshoot and resolve network connectivity issues.
  • Work with Linux and Windows operating systems and common command-line tools.
  • Assist on cloud-based infrastructure, such as AWS or Azure.
  • Support Git and version control best practices.
  • Assist on DevOps and related tools such as CI/CD pipeline, Ansible, Puppet or Chef.
  • Support in configuring network security devices such as Firewall, VPN, and IDS/IPS
  • Assist on virtualization technologies like VMware, Hyper-V, or KVM
  • Provide support with monitoring and alerting tools such as Nagios, PRTG, or Zabbix.
  • Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.
Monitoring and Progress Controls
The ICT Senior Assistant assists in resolving performance issues after the deployment of applications, services and infrastructure providing a comprehensive analysis approach that all teams can benefit from during the service operation phases. The framework includes continuous performance analysis, infrastructure and services assessments and comparison against their definition as well as performance analysis and optimization of the same infrastructure and services from the customer’s side.

Education/Experience/Language requirements

⦁ High school diploma is required
⦁ Bachelor's degree in Computer Science or a related field is desired but not required.
⦁ Industry certifications, such as CompTIA Network+, CCNA, or MCSA, are a plus.

Required experience

⦁ A minimum of 5 years of progressively responsible experience in the field of information technology and/or telecommunications and systems 
⦁ A minimum of 2 years of experience working with ELK (Elasticsearch, Logstash, and Kibana) 
⦁ A minimum of 2 years of strong knowledge of network administration, including experience with routers, switches, or firewall configuration 

Desired experience: The following experience is optional. Candidates who do not have it are welcome to apply)

⦁ Familiarity with Linux and Windows operating systems
⦁ Experience with cloud-based technologies, such as AWS or Azure
⦁ Basic knowledge of Git and version control best practices
⦁ Familiarity with DevOps principles and tools such as Ansible, 
⦁ Strong problem-solving skills and the ability to troubleshoot technical issues
⦁ Excellent communication and interpersonal skills


⦁ Fluency in English (speak, read and write) is required.

This vacancy is now closed.
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