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NPO (Information Support and Surveillance)

New Delhi

  • Organization: WHO - World Health Organization
  • Location: New Delhi
  • Grade: Junior level - NO-A, National Professional Officer - Locally recruited position
  • Occupational Groups:
    • Security and Safety
  • Closing Date: Closed


The WHO Country Office for India collaborates with the Government of India and relevant stakeholders within the framework of the collaborative Country Cooperation Strategy (CCS) to actively support the development. implementation and evaluation of interventions aimed at reducing the burden of Communicable Diseases and comorbidities through strengthening public private partnership polices and health systems. Underlying Values and Core Functions of WHO WHO's mandate revolves around six (6) leadership priorities specifying (i) advancing universal health coverage; (ii) health-related sustainable development goals; (iii) addressing the challenge of non-communicable diseases and mental health, violence and injuries and disabilities; (iv) implementing the provisions of the International Health Regulations (2005); (v) increasing access to quality, safe, efficacious and affordable medical products; and (vi) addressing the social, economic and environmental determinants of health.The South-East Asia Region (SEAR) of WHO is made up of 11 countries, with over 1.9 billion people, with India's populationof 1.4 billion. All the Member States of WHO/SEAR (Bangladesh, Bhutan, Democratic People's Republic of Korea, India, Indonesia, Maldives, Myanmar, Nepal, Sri Lanka, Thailand and Timor-Leste) share the common value of the highest attainable standard of health as a fundamental human right. All of WHO actions are based on this and rooted in the underlying values of equity, solidarity and participation. The mission of WHO is to improve quality of life of the 1.4 billion people in India by supporting the government in eliminating vaccine preventable and other communicable diseases, reducing maternal and neonatal mortalities, promoting healthy lifestyles, addressing determinantsof health, preparing and responding to health emergencies and strengthening health systems for universal health coverage. The WHO's Thirteenth General Programme of Work (2019-2025) is structured around three interconnected strategic priorities to ensure healthy lives and well-being for all at all ages; achieving universal health coverage, addressing health emergencies and promoting healthier populations. Mission of the WHO Country Office for India In the context of the General Programme of Work and within the framework of the WHO Country Cooperation Strategy (CCS), the mission of the WHO Country Office is to support India in: (i) developing and sustaining its own health policies, health systems and public health programmes; (ii) workingto prevent and overcome threats to health; (iii)anticipating future challenges; and (iv) advocating for public health. The CCS identifies containment of AMR as a priority focus area and strengthening of labs and AMR surveillance is a priority under the National Action Plan on Antimicrobial Resistance. AMR is a flagship programme for the South-East Asia Region of WHO.


Under the overall guidance of the Team Leader, Communicable Diseases, and the direct supervision of the National Professional Officer, Labs, the incumbent will be responsible to carry out the following activities:

1. Provide technical assistance for strengthening surveillance via sound, accurate and consistent surveillance data generation and utilization, by establishing efficient and pragmatic operational methodology for leveraging IoT, infodemiology, Infovelliance and akin digital innovations in the country context.

2. Contribute to establishing methodologies for utilizing digital technologies to reduce short comings of traditional surveillance approaches like time lag in data generation and recall bias.

3.Assist national capacity building for uptake of digital public health surveillance system.

4.Support defining data specifications, requirement gathering in the local context and identifications of primary and secondary use cases for potential digital solutions while aligning with WHO SMART guidelines.

5.Facilitatestakeholder consultations for uptake of digital technologies while aligning developers, government institutions and end users.

6.Contribute to development and use of artificial intelligence towards data utilization to guide informed and evidence-based public policy development.

7.Support establishing evaluation frameworks for digital solutions with the objective of strengthening surveillance and improving accuracy of incidence estimation and epidemiological prediction(s).

8. Support capacity building in health informatics via stakeholder consultations, custom trainings, guidelines and alike.

9.Contribute to planning, implementation and monitoring of national as well as federated surveillance activities.

10. Support the country for the development of health intelligence and integrated health information system in relation to tuberculosis and other communicable diseases.

11.Collaborate with other technical organizations for supporting the country on subnational burden estimates throughmodern statistical methods including modelling.

12.Performany other duties as assigned by the supeivisor.



Essential: University degree in Medicine or allied subjects and / or combination of education and experience in areas of health / public health / health Information.
Desirable: Multidisciplinary training in health and health informatics.


Essential: At least one (1) year experience in working with large public health programmes with specific experience in surveillance, digital health and management of data and demonstrated ability in the use of SQL, Python, NoSQL sand statistical packages like SPSS, R, SAS.
Desirable: Proven experience of field surveillance activities and managing digital records and demonstrated ability in data mining and / or data modelling.


Excellent knowledge of public health with specific skills sets for disease surveillance, data management, with a deep understanding and knowledge of digital technologies, software and BI tools.

WHO Competencies

  • Teamwork
  • Respecting and promoting individual and cultural differences
  • Communication
  • Creating an empowering and motivating environment
  • Ensuring the effective use of resources

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Expert knowledge of Hindi.


Remuneration comprises an annual base salary starting at INR 1,889,386 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • WHO is committed to workforce diversity.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.
This vacancy is now closed.
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