Description

Under the direct authority of the Head of the Management Support Office in the Directorate of Technology, Engineering and Quality, the Head of the Resource Management Section is responsible for the management of the Section, the efficient management of Directorate manpower resources, fixed-asset management, Third-Party activities and common administrative functions.

Duties

Your tasks will include:
•    managing the workforce of the Section with accountability for all resources and activities delegated to the Section;
•    maintaining and developing the expertise and technical competence of the Section’s members to meet current and future strategic needs, taking due account of their motivation, aspirations and professional development;
•    distributing and assigning the tasks of the Section to its members, monitoring and managing their performance and providing timely and regular feedback;
•    anticipating and resolving sensitive or difficult situations, liaising with the Human Resources Department as required;
•    ensuring a positive and motivating working environment for the Section;
•    contributing to the continuous improvement of working procedures and to the reflection on the evolution of the Section’s role and activities

The Resource Management Section contributes to the smooth operations of the Directorate, the efficient management of its resources and technical infrastructure and facilitates cross-departmental cooperation. Within this domain of competence, the Section is responsible for the uniform and effective implementation of the Directorate’s overall workforce resource planning, competency evolution and controlling, and in particular, for:

•    managing the Directorate’s contracts for industrial manpower support and ensuring their proper financial implementation, controlling and reporting;
•    in coordination with the Human Resources Department, implementing a proactive workforce management function for the Directorate (staff and contractors) and managing the planning of manpower, recruitment, functional and integrated support, competency evolution and succession planning; ensuring coordination at Directorate level of workload planning and controlling and managing the interfaces with the corresponding counterparts; consolidating and maintaining a detailed view of the workload and workforce evolution at competency level, implementing a proactive controlling function and performing the necessary analysis to support regular reporting and the related decision-making processes including KPIs at Directorate level;
•    implementing and operating uniform procedures and information systems for the management and control of the Directorate’s activities, ensuring proper coherence and quality of data; participating in the definition of efficient processes, methods and tools, with particular emphasis on continuous improvement to minimise the administrative impact on the Directorate’s workforce;
•    contributing to the risk management function through the identification of potential problem areas, analysis of their impact and proposal of remedial actions;
•    interfacing with ESA corporate services, more specifically with the Human Resources Department.
 

Technical competencies

Behavioural competencies

Result Orientation 
Operational Efficiency 
Fostering Cooperation 
Relationship Management 
Continuous Improvement 
Forward Thinking

Education

A master's degree in business administration or engineering in a relevant field is required for this post.

Additional requirements

•    Proven experience of leading, motivating and developing a team;
•    The ability to lead change management and provide strategic direction to the individuals and teams within the Section and to relate team objectives to the overall, evolving organisational goals and context;
•    The ability to drive performance and foster cooperation within and across teams throughout the organisation;
•    Demonstrated excellent leadership, relationship management and communication skills, both oral and written;
•    A proven track record of representing the Agency’s interests to external interfaces;
•    Excellent cognitive, analytical, delegation, planning and organisational skills;
•    The ability to anticipate problems, solve complex issues and relate situations to their context;
•    The ability to reach solution-oriented, pragmatic and timely decisions of a high standard and with integrity as well as to support others (team members, upper management, other stakeholders) in this process.
International experience, i.e. outside your home country, as well as experience in diverse functional areas relevant to ESA activities will be considered as an asset.