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Technical Officer (Human Resources for Health)

Copenhagen

  • Organization: WHO - World Health Organization
  • Location: Copenhagen
  • Grade: Mid level - P-4, International Professional - Internationally recruited position
  • Occupational Groups:
    • Public Health and Health Service
    • Human Resources
  • Closing Date: Closed

OBJECTIVES OF THE PROGRAMME

The Division of Country Health Policies and Systems (CPS) assists countries in the Region with the design and implementation of appropriate health policies and systems to strengthen universal health coverage. It works to strengthen data-driven, evidence-informed, contextually tailored health policy development and implementation at national, regional and local levels, taking an inclusive approach across the life course. The Division advocates strengthening of public health leadership, focusing on implementing policies that are people centred, promote health, prevent illness, and address the social and economic determinants of health, while fostering leadership on equity, human rights and gender mainstreaming in health. It focuses on building capacity for health systems innovation to enable the sustainable delivery of high-quality primary health and community services that are effectively linked to hospitals, and mental health, public health and social care services. To do so, CPS supports country efforts to facilitate access so as to leave nobody behind, to improve financial protection, to strengthen the health workforce, to increase access to affordable medicines and technologies, and to promote the uptake and implementation of digital technology.

The Health Workforce and Service Delivery (HWD) unit will provide strategic direction, technical assistance and tailored support to countries to improve access and quality for health and long-term care services delivered by a competent and sustainable workforce. It will engage with professional bodies and patients to support the design and transformation of services which are geared to improve: patient experience of care across the health and social sector; health of the population, health care efficiency and the experience and engagement of the health and care workforce. In order to deliver these objectives aligned with the European Programme of Work and GPW 13 the unit will focus on supporting countries through the development of policies, strategies, tools and capacities in the areas of health workforce, to improve working conditions, retain and motivate the existing workforce; and align the education, training and production of the future workforce with population health needs, promote integration in service delivery to better bridge the divide between health systems and social care across the whole continuum of care, as well as supporting Member States efforts to put people at the centre of services.

DESCRIPTION OF DUTIES

The purpose of this post is to advise and support European Member States, with a focus on Member States under the Universal Health Coverage Partnership, with the development and implementation of policies, strategies and frameworks to produce, attract, recruit, develop and retain the heath workforce. The incumbent will provide technical guidance on developing health labour market analysis and long-term care workforce policy, planning and forecasting. The incumbent will also support countries to build their capacities in the management of the health workforce and building sustainable health workforces for the entire health systems and more specifically for Primary Health Care.

Key duties:

Provide expert technical and operational guidance on health and care workforce health labour market analysis, policy, planning and forecasting, to improve UHC from a services delivery perspective.

Provide direct technical assistance and support to Member States, particularly Member States under the Universal Health Coverage Partnership, by preparing and leading country missions relating to policies, strategies and frameworks to produce, attract, recruit, develop and retain the heath workforce in line with the EPW objectives towards achieving UHC and using labour market framework approaches;

Lead the design and preparation of policy dialogues, multidisciplinary policy support missions, and implementation support packages using a network of strong national team and international experts;

Manage, synthetize and build the evidence base for disseminating key Regional achievements and progresses on building sustainable health and care workforces and the UHC agenda to Member States as required, including through evidence roll-out of the National Health Workforce Accounts;

Promote and advocate for building sustainable health and care workforces, and the health and well-being of the workforce, with key stakeholders and decision-makers;

Provide support in building up the health workforce team and in mobilizing extra financial resources from donors

Synergize and keep good communication with WHO technical counterparts in Headquarters on the health and care workforce, and service delivery;

Promote and develop collaborative activities with alliances, networks, professional and academic organizations aimed at disseminating and advancing the health systems-related UHC agenda, with particular reference to the health and care workforce;

Provide technical and operational support for the high-level strategic work on health systems investment and reforms for the European Region in the light of lessons learned from the COVID-19 pandemic;

Coordinate policy work and activities with other units in the Country Policy and Systems Division in the WHO European Region, especially with the Almaty office on Primary Health Care.

Perform other related duties as assigned.

REQUIRED QUALIFICATIONS

Education

Essential: University degree (Master's level) in a health, social or management science relevant to the position, such as, but not limited to, public health, health systems, health economics, health administration, public management or relevant field.
Desirable: Additional university degree in any of the above fields.

Experience

Essential: At least 7 years of combined national and international experience in the areas of: health workforce analysis and planning; policy development in the area of human resources for health / health workforce management; working with ministries of health in relation to the human resources for health dimensions in the context of health systems reform; operational experience in the development and implementation of sectoral and multi-sectoral health workforce policies or governance mechanisms and approaches to improve population health and well-being. Experience in project / programme management, including resource mobilization and management of financial resources. Experience in health systems reforms towards achieving Universal Health Coverage.
Desirable: Relevant work experience in the European Union countries and Newly Independent States. Relevant work experience with WHO, the UN system, other international organizations or major stakeholders, such as the EU or OECD. Proven experience in managing large international health systems projects and grants. Experience in health systems technical support to countries.

Skills

Demonstrated broad knowledge of the health and care workforce, with emphasis on health systems strengthening and health financing, health systems governance, health services delivery. Demonstrated knowledge of political systems, social and health systems in the WHO European countries. Ability to work within significant uncertainties, as well as availability for frequent operational travel. Emotional intelligence; Ability to identify and manage one's own emotions, as well as helping others to do the same. Ability to interact appropriately with high-level stakeholders, including ministers. Ability to identify and manage one's own emotions, as well as helping others to do the same. Strong skillsin data management and analysis for reporting. Strong computer skills (word processing, Excel spreadsheet, PowerPoint presentations. Ability to work comfortably in a fast-paced environment.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Moving forward in a changing environment

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French,Russian,Germa.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 77,326 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 4601 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
This vacancy is now closed.
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