Head P&C Business Partner (12-18 Months Contract)

ABOUT MASTERCARD FOUNDATION

Mastercard Foundation seeks a world where everyone has the opportunity to learn and prosper. Through its Young Africa Works strategy and Canadian EleV program, the Foundation works with partners to ensure that millions of young people, especially young women, access quality education, financial services, and dignified work. Mastercard Foundation was established in 2006 through the generosity of Mastercard when it became a public company. The Foundation is independent with its own Board of Directors and CEO.

THE WORK AT THE FOUNDATION

We have entered a very exciting time at the Foundation as we scale up our operations across Africa to realize our Young Africa Works strategy. Our role at the Mastercard Foundation is to be a catalyst. Our Young Africa Works strategy focuses on working with others to spur systemic change so young people have the opportunity to find work that is dignified and fulfilling.

The Foundation has opened offices in Rwanda, Kenya, Ghana, Senegal, Ethiopia, Nigeria, and Uganda, building a broader leadership presence in Africa to develop specific strategies that support youth employment.  Within a country, we work with governments, the private sector, educators, young people, and other funders to improve the quality of education and vocational training, prepare young people for the work force, expand access to financial services for entrepreneurs and small businesses, and connect job seekers to dignified and fulfilling work.

We are ambitious and driven. Our values transcend and rise above everything else as our guide. We encourage you to bring your bold ideas, curiosity, and expertise to your work. We laugh at ourselves and with each other. We are a team. Our journey together makes our impact even more meaningful.

UNDERSTANDING CANADA PROGRAMS AT THE FOUNDATION

The Foundation has begun working within Canada in partnership with Indigenous communities and post-secondary institutions to listen, learn, and best understand how we can act in meaningful ways. The EleV strategy was co-created with Indigenous communities, young people, and partners to enable 30,000 Indigenous youth to complete their education and transition to dignified work aligned with their values and aspirations.

As reflected in Canada’s Truth and Reconciliation Commission Calls to Action, education is a key driver of improved socio-economic well-being. Through building partnerships with Indigenous communities, we look to expand our initiative ultimately helping to support a generation of transformative Indigenous young leaders who will be change agents within their communities. We believe that by setting a bold target, we will encourage engagement across sectors and create momentum that will elevate the strengths and opportunities of Indigenous youth. In keeping with our approach, Indigenous communities and young people will be the drivers of this transformation. The program will promote innovations to address longer-term systemic change to achieve economic prosperity and social well-being within Indigenous communities.

The EleV team oversees current and emerging partnerships related to Indigenous education. Consistent with our overall vision and Youth Africa Works strategy, we will share learnings and opportunities to connect across the work of the Foundation. While operating in distinct contexts, the centrality of youth voice and vision, affirmation of culture and identity, and priority to enhance community capacity for self-determination are common threads upon which our work is strengthened and reinforced.

If you are an experienced People & Culture business Partner professional looking to increase your impact, read on!

THE OPPORTUNITY

Reporting to the Head of P&C Business Partnering & Enabling Functions, the Head, P&C Business Partner will lead and manage the execution of P&C regional, country or Functional strategy. The role will be working as a trusted advisor to assigned leaders and their teams, they deliver value-added services that reflect business objectives. They perform the role of business partner to execute P&C Programs, agenda and initiatives, and interface with colleagues to provide best-in-class and creative solutions to assigned clients. This is a 12-18 months contract role.

The successful candidate will be based in Canada and work with our colleagues in Rwanda, Ethiopia, Uganda, Kenya, Senegal, Ghana and Nigeria.

WAYS YOU CAN CONTRIBUTE

• Focal contact as advisor, consultant, and coach for day-to-day P&C activities for the Region/Country/Function and provide support for various functions including workforce planning, performance evaluation process, recruitment, among others in liaison with other P&C Subject Matter Experts.
• Provide P&C consulting services to achieve business and P&C strategies. Negotiate, coach, build credibility, the P&C brand and trusted relationships.
• Maintain an effective level of business literacy to understand current and future needs of the Foundation in order to provide proactive support and services aligned to those needs.
• Partner with the business to develop P&C strategy and plan that is fully aligned to Enterprise-wide P&C strategy.
• Operationalize the P&C Strategy and plan, driving delivery within the business area.
• Develop, analyze, interpret, and communicate P&C reports & analytics and provide recommendations for decision making.
• Represent all P&C Functional Practice areas (COE & P&C Operations).
• Partner with COE to deliver organization design including operating models & structures. Determine Region/Country/Function operating capacity and workforce supply/demand.
• Lead work/role clarity & alignment: role profiles, RACI, RAPID, process reviews, governance protocols, matrix management & other effectiveness programs.
• Partner with COE to deliver Region/Country/Function transformation. Co-create change approaches and plans.
• Lead the execution of change including cultural change and support line managers (coaching, living MCF Values etc). Co-own effective change implementation with business leader
• Challenge & support leaders to align and reinforce behaviors/attitude to MCF values, competencies and new ways of working e.g. Oneness.
• Lead the active management of performance management in the region/country/function, including the performance management cycle, improvement plans, high performers, feedback, calibration, probation management, recognition programs etc.
• Provide insights on performance; approaches, processes and tools to achieve business area goals.
• Lead the implementation Reward programs, processes and plans in the region/country/Function. Provide input regarding Reward practices, policies and their management.
• Partner with COE to build Reward and Performance capability.
• Partner with COE to identify evolving talent and capability gaps as well as opportunities within the region/country/Function. Co-create capability and talent management interventions.
• Plan and lead the implementation of talent and capability programs within the business area to fulfill business strategic objectives.
• Identify and co-create opportunities to grow employees & leaders (deployments, job enlargements, projects, team/individual coaching etc.).
• In liaison with the Talent Acquisition team, support recruitment management, including creating job descriptions, contributing to sourcing strategy, candidate selection, offer approvals and onboarding.
• Lead functional onboarding and orientation programs.
• Facilitate programs to deliver a pipeline of leaders, high potential talent and address talent needs for the now and the future (assessments, talent reviews, succession management etc.)
• Actively support all talent programs, e.g. high potential development, Diversity & Inclusion, fellows, graduates, Interns).

WHO YOU ARE

• University Degree and/or Graduate Degree (Masters/PhD), preferably in Human Resources, Psychology or Organization Development or a related field and/or equivalent combination is required.
• Minimum of 10 years' experience in leading HR positions as a Generalist and/or HR Business Partner.
• Honed partnership and stakeholder management skills. The ability to effectively partner and add value in support of business and P&C strategies. 
• An innovative mindset able to embrace diverse approaches and solutions. Willing to take calculated risks to influence the adoption of fresh ideas.  
• Ability to effectively co-create with a variety of stakeholders, as well as work effectively in a team-based environment. 
• Honed problem-solving skills combined with a track record of pivoting in response to opportunities and challenges. 
• Strong knowledge of local market employment law and legislation.   
• Possess a high degree of integrity and forethought in approach to making decisions and driving results on behalf of the Foundation.  
• Results driven and motivated by a sense of performance, excellence and urgency.  
• Proficiency with MS Office applications (PowerPoint, Word, and Excel), SharePoint, Yammer and HRIS.   
• Fluent in French for the Francophone countries is an asset. 
• Flexible, adaptable, and able to execute a range of job duties and changing priorities.
• Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
• Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
• Comfortable dealing with ambiguity and partnering with executives and stakeholders.
• Demonstrate a commitment to Mastercard Foundation’s values and vision.

Deadline for Applications is March 30, 2023.

Mastercard Foundation (the “Foundation”) values and respects your privacy. By submitting an application for this opportunity, you hereby agree to the Foundation’s collection, use and disclosure of your personal information in accordance with its Privacy Policy (available at https://mastercardfdn.org/privacy/). Please note that the Foundation may share your personal information with third-party agencies that support the Foundation’s recruitment activities, and such third-party agencies may contact you directly regarding this opportunity. If you have any questions or concerns, please contact the Foundation’s Privacy Officer at the address indicated in its Privacy Policy.

The Mastercard Foundation values the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone.

Completion of satisfactory business references and background checks are essential conditions of employment.

For more information and to sign up for the Foundation’s newsletter, please visit http://www.mastercardfdn.org/
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