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Country Manager


  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Baghdad
  • Grade: Mid level - P-4, International Professional - Internationally recruited position
  • Occupational Groups:
    • Project and Programme Management
    • Managerial positions
  • Closing Date: Closed
Job categories Project Management, Leadership, Programme Management
Vacancy code VA/2023/B5104/25597
Level ICS-11
Department/office MR, AMMMCO, Amman
Duty station Baghdad, Iraq
Contract type Fixed Term
Contract level P4
Duration One year initially, renewable subject to satisfactory performance and funding availability
Application period 07-Mar-2023 to 28-Mar-2023
Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement.

Functional Responsibilities

Summary of key results:

  1. People leadership

  2. Project Office portfolio management

  3. Alliance building, networking and advocacy for business development

  4. Service delivery and quality assurance

  5. Representation and inter-agency partnership

  6. Knowledge management and innovation

1. People leadership
  • Create, foster and role model a culture of trust, empowerment and accountability within the Project Office.
  • Build engagement and foster a diverse and inclusive work environment, respectful of all, and ensure that the highest standards of conduct are observed.
  • Create, foster and role model a culture of respect and zero tolerance for discrimination, abuse of authority, harrasment, sexual harrasment and sexual exploitation and abuse. Ensure accountability for actions and perform duties in accordance with protection mechanisms and action plans, as expected by UNOPS policies, standards and commitments. 
  • Promote teamwork, collaboration and diversity, by providing timely guidance and supervision to the team, to enable them to perform their duties responsibly, effectively and efficiently.
  • Plan, recruit, manage and develop a flexible and diverse workforce, with the skills and competencies needed to ensure optimum performance.
2. Project Office portfolio management 
  • Under the guidance and oversight from the MCO Director and the Head of Programme, develop proposals and prepare project agreements in connection with identified opportunities.
  • Plan and propose to the Multi Country Office Director required resources (human, financial and administrative) to achieve goals set for the Project Office. 
  • Establish the strategies and implementation plans for the Project Office.
  • In collaboration with the partners, develop the objectives, performance measurements, standards and results expected to ensure timely and partner oriented services. 
  • Oversee, monitor and direct appropriate measures to maintain the safety and security of UNOPS, assets, property, information and personnel and their eligible dependents within the respective area of responsibility.  
  • Under the guidance from the MCO Director and with the support of the MCO Head of Support Services and the MCO Head of Programme, the Country Manager manages the overall HSSE performance in the Project Office while overseeing the implementation of all HSSE requirements
  • In consultation with the UNOPS Chief of Security act as the UNOPS Security Focal Point (SFP) within the country of operation, including participating actively in the Security Management Team (SMT) and perform duties on security as outlined in the Framework of Accountability in the UN Security Management System Policy manual.
3. Alliance building, networking and advocacy for business development
  • Keep abreast of and assess the needs of the relevant national government and other UNOPS partners operating in the country, to identify and plan with them (and under the guidance from the Multi Country Office Director) areas for leveraging UNOPS services/competencies in project service delivery and management that will facilitate their achievement of sustainable results. 
  • Build and strengthen strategic partnerships through active networking, advocacy and effective communication of UNOPS competencies in project service delivery and management, to develop opportunities and engagements with new partners.
  • Keep the Multi Country Office Director informed/advised on opportunities and/or challenges to strengthen UNOPS capacity for programme/project management and business development.

4. Service delivery and quality assurance

  • In close collaboration with the MCO Head of Support Services and the MCO Head of Programme, establish and maintain appropriate arrangements for ensuring excellence of business processes and quality standards as well as ensure direct operational support for delivery of the Project Office programmes/projects, including leveraging regional or corporate support facilities whenever available.
  • Monitor and oversee programme/project implementation, review progress, assess constraints and take corrective action, ensuring early warning of risks to the Multi Country Office, for action and/or intervention.
  • Take responsibility for financial decisions/exercise financial control to ensure the fiscal health/sustainability of the Project Office, including submitting financial reports to the Multi Country Office Director.

5. Representation and inter-agency partnership 

  • Participate, as delegated by the Multi Country Office Director, in inter-agency and external meetings/bodies to contribute to the harmonisation of policies, practices and approaches within the UN System, such as the implementation of the UNSDCF, integrated Strategic Framework and ‘Delivering as One’.
  • On behalf of the MCO Director, participate in any UN country team meetings or interagency management groups to contribute to discussions and initiatives to strengthen coherence, inclusiveness, aid effectiveness and security measures.
  • In alignment with the MCO Director, keep the UN Resident Coordinator informed of UNOPS activities within [country name] through regular communication and formal reporting on business acquisition and implementation of activities led by UNOPS as part of the UNSDCF or equivalent.

6. Knowledge management and innovation 

  • Contribute to the development and introduction of innovation to ensure UNOPS is continually incorporating best practice approaches.
  • Contribute to the dissemination and sharing of best practices and lessons learned for corporate, regional and national development planning and knowledge building.
  • Plan, implement and organise strategic capacity building of personnel, partners and stakeholders.

Impact of Results
The effective and successful achievement of results by the Country Manager directly impacts on the development and performance of the Project Office, the visibility and image of the UNOPS as an effective service provider in project services and management and consequently strengthens its competitive position as a partner of choice in sustainable development and project services in the country served.

Education/Experience/Language requirements

  • An Advanced University degree (Master’s Degree or higher) preferably in Development studies, Business Administration, International Develpment, Project/Programme Management, Internatinal Relations or related fields combined with seven (7) years of relevant experience OR 

  • A First level University degree (Bachelor’s Degree or equivalent) preferably in Development studies, Business Administration, International Develpment, Project/Programme Management, Internatinal Relations or related fields combined with nine (9) years of relevant experience is required.

  • PRINCE2® Foundation/Practitioner is an asset.
  • Programme/Project Management Professional (MSP® or PMI-PgMP/PMI-PMP) is an asset.

  • A minimum of seven (7) years (for advanced university degree holders) or nine (9) years (for first level university degree holders) of progressively responsible experience in international development, business development, operations and/or project/programme management in a large international and/or corporate organization. 

  •  A minimum of three (3) years of leadership experience, including a proven track record managing personnel, is required.

  • Experience partnering with the public sector on developing, implementing and/or evaluating  projects and programs of high national relevance is a distinct advantage.
  • Some experience in the UN system organizations and/or a developing country is desirable.

Language :
  • Fluency in written, speaking and reading English language is required.
  • Knowledge of Arabic is an asset.

This vacancy is now closed.
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