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Strategy Manager, Technical Excellence

New York City

  • Organization: IRC - International Rescue Committee
  • Location: New York City
  • Grade: Mid level - Mid level
  • Occupational Groups:
    • Managerial positions
  • Closing Date:
Background/IRC Summary: 
Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC’s mission is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. The International Rescue Committee has headquarters in New York and London, and is on the ground in more than 40 countries, providing emergency relief and rebuilding lives in the wake of disaster. In addition, through 25 offices in cities across the United States and in four European countries, the IRC also helps refugees resettle in the US and Europe and become self-sufficient. The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve.

The Department (CRRD) and The Team (Technical Excellence) 
The CRRD (Crisis Response, Recovery, and Development) Department houses all of the IRC’s country offices (excluding the Europe and US resettlement programs) and Country Programs that implement our work, as well as sector-specific Technical Units (TUs) which are teams of experts that support IRC’s shift to more outcomes-driven and evidence-based programs. TUs collaborate closely with Country Program staff on the frontlines of program delivery, and provide technical support to staff to help ensure our programs are high-quality and deliver results for the people we serve. CRRD is structured into multiple pillars, with all Country Programs reporting into the Program Delivery pillar and all Technical Units reporting into the Technical Excellence pillar.
The IRC has five thematic Technical Units (Health, Education, Economic Recovery & Development, Governance, and Violence Prevention & Response) and a cross-cutting Program Quality Support Unit. Most TUs have some sort of communications, policy or advocacy function, and all are charged with raising the IRC’s profile in their respective sectors or domains of expertise.

This is an exciting time within Tech Ex, with new standards, processes, and structure being rolled out to create the best possible environment for driving impact. This role will work in close partnership with the Director, Technical Excellence Strategy & Performance to push forward strategic projects and ensure successful change management that will strengthen our work.

Job Overview
The Strategy Manager is a critical role for the success of Tech Ex. This position requires strong problem-solving skills, excellent social skills, a high level of personal initiative, an interest in NGO management/leadership, and the ability to work well in a highly multicultural environment. The Strategy Manager will engage with the Director, Tech Ex and Crisis Response, Recovery, & Development (CRRD) leadership, and many other internal stakeholders to provide strategic planning and problem-solving support on projects aligned to the top priorities of the IRC. The Strategy Manager will ensure strong information management, promoting transparency and clear information-sharing with the team and the broader organization. 

Major Responsibilities
In coordination with the Director, Technical Excellence Strategy & Performance, the Strategy Manager will:
Investigate how to drive data quality and data use for strategic decision-making
Support large pillar-wide priorities by setting up processes for change management such as communication strategies and feedback mechanisms
Support small strategic projects as requested by Technical Directors (e.g. sector-specific portfolio analysis, knowledge management, operational challenges, process improvement needs)
Lead independent projects, where relevant

The Strategy manager will need to be able to:
Independently lead work planning in collaboration with the Director. 
Lead high-quality timely delivery and quickly resolve roadblocks as they arise
Produce analyses that feed into the bigger problem the team is solving
Generate practical insights and evidence-based user-centric solutions, driven by standard methodologies, analysis, and extensive consultation with Tech Ex and CRRD staff
Apply structure to ambiguous, sophisticated problems
Handle relationships and collaborate with mid-level and senior staff across Tech Ex and CRRD
Facilitate decision-making and consensus-building as part of a team
Give and receive regular developmental feedback and contribute actively to crafting a positive, focused, and effective team environment
Adopt a learning demeanor and ownership for continuous performance improvement

Job Requirements:
Work / Educational Experience:
Bachelor's degree or equivalent
Approximately 3-5 years of relevant work experience, at least two years in a strategic or project management role, with gradually growing responsibilities and a track record of dedication.
Experience in a humanitarian field, development organization, or equivalent

Demonstrated Skills and Proficiencies:
Experience in driving strategic change and organizational change initiatives
Capability to manage multiple simultaneous demands in short time frames
Organization and time-management skills; proven track record to prioritize and deliver on time
Proven attention to detail and analysis skills
Ability to structure and creatively resolve sophisticated problems
Interpersonal communication skills with clear and concise communication
Ability to facilitate meetings and presentations
Experience working effectively with colleagues at all levels
Highly collaborative and able to work independently in a dynamic, cross-functional distributed team structure
Understanding of diversity, equity and inclusion and demonstrated interest in promoting progress in these areas within a team context
Ability to respond enthusiastically and positively to ambiguity, resilient in shifting priorities and setbacks, and comfortable with analysis and solutions. Highly proficient in Microsoft Office suite

Preferred experience & skills:
Proven experience in a strategy role
Experience in a humanitarian field, development organization, or equivalent
Knowledge of French, Arabic or Spanish Languages is recommended

Key Working Relationships
Position reports to: Director, Technical Excellence Strategy & Performance
Other internal: VP of Technical Excellence, Senior Technical Directors

WORKING ENVIRONMENT
This position is based at the IRC's headquarters in New York.
Standard office working environment
May require some travel
This role may require working remotely or partially remotely employees may be required to share workspace

COVID-19 Vaccination Requirement: 
In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions.  All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: 
IRC is committed to building a diverse organization and a climate of inclusivity.  We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. 

Equal Opportunity Employer: 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits:
We offer a comprehensive and highly competitive set of benefits.  In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

Compensation:
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
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We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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