Technical Officer (EOC-NET)

OBJECTIVES OF THE PROGRAMME

The mission of WHO's Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations. The Strategic Health Operations (SHO) Department of the Health Emergencies Programme is responsible for ensuring that emergency-affected populations have access to timely and effective health services. This includes ensuring a strong emergency management system (based on incident management), effective and inclusive coordination mechanisms, joint assessments and planning by partners, implementation of operations and services according to agreed standards, and strong logistics and operational support.

DESCRIPTION OF DUTIES

Within the delegated authority, the incumbent is assigned all or part of the following duties which are performed according to the needs and agenda:

- Provide support to implementing activities to enhance and document EOC-NET operations.
- Identify and onboard new EOC-NET members and maintain membership community.
- Plan, organize and document meetings of EOC-NET secretariat and with internal teams and external partners.
- Plan, organize and document EOC-NET meetings and conferences.
- Support the development of the PHEOC training program and materials including PHEOC curriculum, PHEOC train the trainers workshops.
- Support the development of the EOC-NET expert roster for training and deployment.
- Support the development and facilitation of activation exercises among EOCs where staff are trained through the EOC-NET projects.
- Plan and conduct EOC research including capacity mapping in collaboration with teams at three levels and EOC-NET partners, ensuring harmonization across all regions.
- Develop and implement EOC standards and best practices including research, information products/publication and technical support.
- Further develop EOC-NET information sharing platforms to share best practices and operations information (global, regional, and country level).
- Backstop other teams and colleagues in EOC unit.

REQUIRED QUALIFICATIONS

Education

Essential: First level university degree in social science, business administration, public health, medicine, or related discipline.
Desirable: Advanced degree or specialization in emergency operations management, public health emergency management, information systems or information technology.

Experience

Essential: Minimum of five years' work experience in public health emergency management or partnership, or EOC and project management at the national and international levels (at least two of which are with WHO or any other UN agency). Experience in information management. Experience in planning, developing, delivering and monitoring training programs. Experience in research and reporting.
Desirable: Experience in EOC-NET, field level experience in incident management function in EOC. Demonstrated expertise in mapping departmental business and data flow processes.

Skills

- Ability to coordinate, plan and implement projects and activities with minimum supervision but work equally well as part of a team.
- Excellent interpersonal skills with ability to promote consensus, establish and maintain productive relationships.
- Diplomacy, tact and discretion. Credible and effective communication and interpersonal skills.
- Excellent organizational and analytical skills with ability to multi-task and produce results under pressure.
- Ability to write and synthesize technical information in a clear and concise manner.
- Proven ability to work as part of a multicultural and multidisciplinary team.
- Demonstrated knowledge and skills in the development and management of ICT and web applications, with a sound knowledge of hardware and software of EOC equipment and facilities.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Ensuring the effective use of resources

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French. Intermediate knowledge of other WHO official language .

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 64,121 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 4179 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• For information on WHO's operations please visit: http://www.who.int.

• WHO is committed to workforce diversity.

• WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.

• For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.