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Info Management Associate - GS6 UNOCHA


  • Organization: UNDP - United Nations Development Programme
  • Location: Venezuela
  • Grade: Administrative support - GS-6, General Service - No need for Higher Education - Locally recruited position
  • Occupational Groups:
    • Administrative support
    • Humanitarian Aid and Coordination
  • Closing Date: 2023-03-27
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The position is in the Operations and Advocacy Division, Office for the Coordination of Humanitarian Affairs (OCHA). OCHA is part of the United Nations Secretariat, responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures a framework within which each actor can contribute to the overall response efforts. OCHA's mission is to mobilise and coordinate effective and principled humanitarian action in partnership with national and international actors to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions.

This job opening is for the position of Information Management Associate and is based in Maracaibo, Venezuela.

Job Purpose and Organizational Context

Within delegated authority, the Information Management Associate will be responsible for various duties including data analysis, content management, assessments, mapping and other GIS tasks and data visualisation. This position requires good all-round information management and coordination skills.

Under the overall supervision of the Humanitarian Affair Officer Maracaibo, and guidance of the Information Management Officer, the Information Management Associate, supports data collection, information analysis and execution of varied operational and logistical activities. The Information Management Associate promotes a client-centred and results-oriented approach.

The Information Management Assiociate collaborates closely with the Information Management Team and the staff in other UN agencies to exchange information and ensure consistent service delivery.

Duties and Responsibilities
  • Collect, validate and disseminate data for response in the states where their responsibility is assigned, in coordination with other OCHA actors and partners;
  • Use Geographic Information Systems (GIS) or Business Intelligence Software to improve analysis and decision-making using the data collected;
  • Sharing and uploading information to platforms on lines agreed upon by the team;
  • Ensure the inclusion of data disaggregated by gender and age to ensure its availability to improve the response of children, men and women to the crisis in Venezuela;
  • Support sector leaders in collecting data for the 5W system, contact, data bases, list and other monitoring tools;
  • Contribute information related to their field of work for the elaboration of regular reports.
  • Create information products such as databases, maps and infographics;
  • Collaborate with UN agencies, NGOs and international organisations to gather data and information in a common framework of analysis.
  • Keep products updated according to regular dissemination schedules;
  • Support public information development activities and campaigns, including presentations and visual materials in collaboration with the OCHA VE and OCHA regional Office information management team.
  • Collaborate in development of needs assessments, gathering the relevant data, and contribute to drafting reports.
  • Support the Head of Sub-Office in other activities as required

Achieve Results:


LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively:


LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously


LEVEL 1: Open-minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility


LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination

LEVEL 1: Shows drive and motivation, able to deliver calmly in the face of adversity, confident

Engage and Partner


LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion


LEVEL 1: Appreciate/respect differences, be aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Thematic Area



Technical Competencies -

Digital & Innovation


Data analysis

  • Ability to extract, analyse and visualise data (including Real-Time Data) to form meaningful insights and aid effective decision making


Technical Competencies -

Digital & Innovation


Visualisation & mapping

  • Ability to visualise and clarify ideas, processes or (complex) situations by making quick sketches, drawings or using diagrams, illustrations, photos, videos, animations, three dimensional mock-ups to support group dialogues, reflection, ideation, problem solving or decision making.




  • Using abstraction, analogical and metaphorical thinking to create compelling visuals, maps, models or embodied thinking that provide new perspectives and help a group of disparate actors to find a common language and develop a shared mental model.




  • Ability to quickly grasp the dynamics of a complex system, identify key elements, entities and their relations, create maps or models that help people inside the system, or outsiders, understand its dynamics; being able to swiftly make sense of an undifferentiated mass of information, extract its very essence, and turn that into key messages and visualisations.


Technical Competencies -

Digital & Innovation


Digital product design

  • Ability to design digital products which are user-centred, intuitive, functional and achieve desired outcomes


Cross-Functional - Business Management

Working with evidence and data

  • Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making


People Management

Build an Enabling  Workplace

  • Create a working environment where people are engaged and want to do their best; empower and enable team members to perform and have a positive workplace experience




  • Promote honesty, openness, trust and psychological safety and create opportunities to innovate and learn

People Management

Manage Performance and Ensure  Accountability 

  • Ensure regular conversations with people about work Provide positive and constructive feedback




  • Discuss poor performance on time




  • Provide praise and recognition, as well as ensure accountability

Required Skills and Experience


Secondary education with a minimum of 6 years or 3 years with Bachelors degree of relevant experience   in information management, information systems, social sciences or related field.

  • Experience in information management, information systems, web management, data management, GIS and mapping, data visualisation, or other related areas, is required.
  • Fluency in Spanish is required.
  • Advanced knowledge of Microsoft Excel is required
  • knowledge of the following is desired:
    • GIS software: ArcGIS, QGIS
    • Graphic design: InDesign, Illustrator
    • Data visualisation: Tableau, Power BI

Essential knowledge and skills required for entry into position.

  • Provide experience with databases and Geographic Information Systems;
  • Ability to work with Excel and do multi-table analysis using pivot tables and basic formulas to connect data between tables;
  • Ability to extract data and generate analytical or thematic infographics from various sources and products, combining multiple concepts and information.
  • Ability to produce infographics and products containing analysis on the collected data.
  • Desirable experience with business intelligence software (PowerBI);
  • Provide skills with online document management (cloud computing) and the Office 365 suites
  • Experience in creating information flow processes for product development;
  • Experience in managing information about humanitarian contexts;
  • Experience in liaising with stakeholders, including international donors, UN agencies and NGOs, national authorities, local partners and emergency-affected communities;
  • High level of qualitative and quantitative analysis is desirable;
  • Resilience, stress tolerance and capacity to cope with change;
  • Strong organisational skills and self-management capacity;
  • Good interpersonal and negotiation skills and a well-established network of contacts in the region would be an advantage.
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment. 
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
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