Job description
CTG overview |
CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.
CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.
Visit www.ctg.org to find out more
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| Overview of position |
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| Role objectives |
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Support coordination with various operational partners and IDP institutions within and across sectors including IDP leaders, community groups, service providers and government ministries, etc.
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Promote community participation, conduct awareness sessions, and support service providers in organizing community consultations, with representation of women, men, girls, boys, persons with disabilities, of all ages, and minority groups.
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Participate in regular meetings with community leadership structures and lead the development and follow-up of joint action plans.
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Assist in the utilization of multiple communication channels and methods (site committees, notice boards, broadcasts, complaint desks, etc.) Set up an information management system on the site, including the collection and supply of data and the transparent sharing of the information.
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Develop weekly work plans and monitor the work of community outreach workers.
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Assist in the management of Complaints and Feedback Mechanisms (CFM); refer cases to relevant service providers, follow up on referred cases, and provide feedback to clients to promote accountability.
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Ensure that IDPs are aware of the assistance and services available on the site and how to access them, and support providers in the inclusion of persons with specific needs and in the prevention of violence, exploitation, and abuse.
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Actively assist joint assessments, needs analysis, identification of gaps, service monitoring, and evaluation activities.
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Assist in the compilation of timely and comprehensive reports.
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Perform any other duties as may be required.
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| Project reporting |
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| Key competencies |
The incumbent is expected to demonstrate
the following values and competencies:
Values - all our client staff members must abide by
and demonstrate these three values:
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Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
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Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
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Professionalism: demonstrates the ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioral indicators:
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Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
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Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
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Managing and sharing knowledge: continuously seeks to learn, share knowledge, and innovate.
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Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
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Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.
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| Team management |
N/A
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| Further information |
Experience:
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Experience working with IDP/refugee community groups/committees, particularly women’s or minority groups, and/or on Protection programming.
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Demonstrated ability to maintain integrity in performing responsibilities assigned.
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Ability to pay close attention to details, take initiative and work with minimal supervision.
Skills:
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Good knowledge of Microsoft Office, in particular Microsoft Word and Excel.
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Experience using Kobo toolbox, ODK, or other mobile based data collection apps.
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Excellent communication skills.
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Disclaimer: At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
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