Logistics Business Support Assistant (Cash-Based Transfers),G4 Hargeisa

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

Posting dates:

Opening date:           16th March 2023                              Closing date:                       29th March 2023

About WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide and the 2020 Nobel Peace Prize Laureate. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.

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Why join WFP Somalia?

In Somalia, the World Food Programme provides food assistance for nutrition, livelihoods, and relief through the hard work of more than 618 employees who contribute towards making Somalia hunger free in close partnership with local partners.

What will you do?

Under the direct supervision of the Logistics Officer and the overall supervision of the Head of Hargeisa Office, the incumbent will be responsible for the following duties:

• Assist and monitor retailer’s performance in the implementation of their activities for Cash Based Transfers (CBT).
• Carry out retailer monitoring and shop visits to assess the retailer’s adherence to the Retailers Code of Conduct.
• Assist in the follow-up of any complaints from the Beneficiary Hotlines on retailers’ performance /behaviour issues and provide feedback.
• Assist in the monitoring of market prices, checking the availability of commodities, food quality, food expiry dates and general hygiene at retailer shops.
• Assist in the capacity building and training of retailers in the use of Point of Sale (POS) machines.
• Assist retailers in checking their transactions and the correct uploading of Z reports. Ensure that all transactions sent by retailers have been correctly uploaded in the system and provide feedback to retailers.
• Assist retailers in requesting new POS machines as and when required in coordination and collaboration with ICT /SCOPE team.
• Keep a clear inventory of all retailers Point of Sale (POS) machines in use.
• Provide assistance during operational planning during monthly food dispatches from the Warehouse.
• Work closely with the warehouse team to ensure no discrepancies exist between the physical and system stock.
• Assist in the capturing of receipt and dispatches commodities in the system.
• Maintain filing system and archives for swift and easy retrieval of information.
• Perform any other related duties as required.

Do you meet the minimum requirements?

• Secondary school education, preferably supplemented by courses in Logistics supply, business administration, economics, and social science or a related functional area is required.
• Four (4) or more years of progressively responsible work experience in Supply and cash-based transfers technologies and retail engagement strategies.
• Demonstrated experience in retailer onboarding process, retailer relationship and supply chain and corridor monitoring.
• Hands on logistics experience in the UN or INGOs is desirable.
• Fluency in both oral and written communication in English and Somalia language is a requirement.

Are you competent for this job? Do you have

• Proficient in the use of office equipment and computer software packages, such as Microsoft word.
• Knowledge of work routines and methods in order to complete processes under minimal supervision.
• Use tact and courtesy to give and receive information to a wider range of individuals.
• Ability to identify data discrepancies and rectify problems requiring attentions.

Terms and Conditions:

1 year (initial)

WFP does not charge any application fees to candidates.

Deadline of Applications:

Close date:               28th March 2023

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.