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Associate Community-Based Protection Officer

Islamabad | Peshāwar

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Islamabad | Peshāwar
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Social Affairs
    • Civil Society and Local governance
    • Protection Officer (Refugee)
  • Closing Date:

Hardship Level

E (most hardship)

Family Type

Non Family

Family Type

Non FamilyDanger Pay

Residential location (if applicable)



Staff Member / Affiliate Type

National Professional Officer


Regular > Regular Assignment

Remote work accepted


Target Start Date


Job Posting End Date

March 31, 2023

Standard Job Description

Associate Community-Based Protection Officer Organizational Setting and Work Relationships The Associate Community-Based Protection Officer is a member of the Protection Team in a Regional Bureau or a Country Office and normally reports to the Senior Community-Based Protection Officer, the Senior Protection Officer, Head of Sub-Office or the Assistant Representative for protection. For a regional position, the incumbent may have direct supervisory responsibility for Protection and Community-Based Protection staff in the regional office, and a technical support role for Community-Based Protection staff in the region. For a country level position the incumbent may have direct supervisory responsibility for Community-based Protection staff and other protection staff in the operation. S/he supports the implementation of protection standards and provides advice on community-based protection to senior management and Country Operation(s) in close collaboration with the Division of International Protection (DIP). The incumbent is relied upon by senior management to support a coordinated approach in the implementation of UNHCR's rights-based and community-based engagement with all persons of concern (PoC) and contributes to the achievement of UNHCR's commitments to accountability to affected people. S/he maintains close working relationships and supports Protection and Community-Based Protection staff in the field, who act as the critical interface between UNHCR and communities of concern, enabling them to provide the AGD-sensitive analysis of community risks and capacities that form the essential foundations of national and regional programmes. The incumbent maintains close working relations with sister UN entities, governmental entities, non-governmental organisations and academic institutions that can contribute to enhancing protection and achieving solutions through people centred, community-based and gender responsive approaches. The incumbent provides guidance to country operations to strengthen their coordination and advocacy on community-based approaches to protection with governments, partners and other key stakeholders. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity. Duties - Be fully informed about community structures and the protection and security situation of the population of concern and develop strong links with a cross-section of members of refugee/IDP/stateless communities, using an AGD approach. - Through relationships with PoC and network of partners stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to senior management. - Ensure that the perspectives, capacities, needs and resources of the PoC are reflected in the protection strategy, planning processes and operations plan addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, minority groups such as sexual minorities and persons living with HIV/AIDS. - Ensure through direct action and advocacy with more senior protection staff that the necessary resources are allocated to enable community work to identify and address protection and assistance gaps. - Support a consultative process with government counterparts at local levels, partners and PoC to develop and implement integrated strategies that address the key protection priorities, including, for example, child protection, education and GBV, and solutions approaches. - Provide technical guidance and support to UNHCR and partners and implement and oversee Standard Operating Procedures (SOPs) on all community-based protection related issues. - Support the design, implementation and evaluation of protection centred and solutions oriented programming with implementing and operational partners guaranteeing that community-owned activities are integrated. - Support communities in establishing representation and coordination structures - Promote confidence building and conflict resolution among PoC, authorities and host communities. - Maintain protection presence through regular field missions and reports, making direct contact with PoC, host communities, local authorities and partners. In operations applying the humanitarian cluster system, contribute to the development of an AGD-compliant strategy on which the response of the Protection Cluster is grounded in and covers all assessed and prioritized protection needs of the affected populations. - Support the Operation's work to fully integrate the protection strategy into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team's common humanitarian action plan where applicable. - Contribute to the Protection team's information management component which: provides disaggregated data on PoC and their problems; researches, collects and disseminates relevant protection information and good practices to enhance protection delivery and provide technical advice if necessary. - Support the inclusion of participatory, community-based protection and AGD approaches in strategies and plans within the Area of Responsibility (AoR). - Support community understanding of UNHCR's commitment to deliver on accountability and quality assurance in its response. - Support PoC to develop structures that enhance their participation and protection. - Contribute to the design of the community-based protection strategy, project submissions and budgets for endorsement by the supervisor. - Intervene with authorities on community-based protection issues. - Negotiate with local counterparts, partners and PoC. - Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree Field(s) of Education International Development, Cultural Studies, Human Rights, International Social Work, Social Science, Political Science, Anthropology, International Law or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Not specified (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Relevant professional experience, including in the areas of community based protection, community services, social work, and human rights. Desirable Proven communication skills, both oral and written. Demonstrated knowledge of community communication and engagement approaches. Understanding of and demonstrated competencies in forced displacement and protection, particularly GBV prevention and response, child protection, education, gender equality, and the application of the Age, Gender and Diversity Policy. Functional Skills DM-Database Management IT-Computer Literacy PR-Coordination in Forced Displacement situations PR-Convention on the Rights of the Child / International Legal Framework PR-Gender Equality PR-Age, Gender and Diversity (AGD) CO-Drafting and Documentation ED-Technical support to education programmes and proposals PR-Gender Based Violence (GBV) prevention programming PR-Gender Based Violence (GBV) response programming (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Only Shortlisted candidates will be contacted for the Assessment Exercise of the recruitment process, which may include Written/Technical test and/or Interviews, as applicable.

Required languages (expected Overall ability is at least B2 level):


Desired languages


Operational context

Occupational Safety and Health Considerations:

Nature of Position:

The Associate Community-Based Protection Officer (CBP) will support the Pakistan operation in ensuring a community-based approach, as part of its effort to secure solutions for the refugees, in line with the Multi-Year Strategy.
Based in KP, and as a member of the protection team, the Associate CBP Officer will report to the Protection Officer. S/he will support implementation of the protection strategy for the operation by ensuring that the protection is mainstreamed and that a coordinated response is implemented through a community-based and rights based approach, with a focus on localization of the response. S/he will supervise national Child CBP unit staff.

The incumbent will support the CBP unit, under the Protection sector. The Associate CBP Officer will work closely with the persons that we serve, as well as all relevant units and relevant actors in CBP activities, to ensure their meaningful participation in the identification, systematization and transmission of basic needs. S/He will work to harmonise the development and refinement of SOPs/CBP tools, coordination with key stakeholders, devising prioritized CBP interventions for increasing community participation in solutions which are meant to mitigate risks, response to their specific needs as well as capacity-building of UNHCR staff and partners, where requested. The Associate CBP Officer will need to work in coordinated manner taking a multi-functional approach to ensure adequate mainstreaming across UNHCR and partners ' sectorial interventions.

Living and Working Conditions:

Peshawar is the capital of Khyber Pakhtunkhwa (incld newly merged districts/ex-FATA), and is the administrative centre of the province. Peshawar is situated in a large valley near the eastern end of the Khyber Pass, close to the Pak-Afghan border. Known as "City on the Frontier", Peshawar's strategic location on the crossroads of Central Asia and South Asia has made it one of the most culturally vibrant and lively cities in the greater region. Peshawar has evolved into one of Pakistan's most ethnically and linguistically diverse cities. In the last three decades, there has been a significant increase in urban population, in part due to internal migration of people in search of better employment opportunities, education and services, and in part because of the influx of Afghans and other people displaced by military operations and civil unrest in neighbouring regions. Peshawar is the major educational, political and business center of Khyber Pakhtunkhwa.
Peshawar is a category E (non-family) duty station. The threat landscape in the province has improved significantly, and particularly following the general elections held in 2018. The overall security situation in UNHCR Peshawar Sub-Office AOR will likely remain volatile and dynamic, however. As such, the incumbent should have experience in working in insecure and stressful conditions, have sound security awareness, and be sensitive to social, cultural and religious norms. The incumbent must have successfully completed all the mandatory security and safety training before commencing arriving.
Movement of the national staff within KPK, for the purposes of mission/work requires a duly issued police certificate (place of residence) as well as a Non-Objection Certification, to be issued by the Government for field trips to some sensitive areas of the province.
Medical facilities are not up to the standard; following mission of the Medical Service a local hospital was identified in Peshawar for emergency cases and occupational health services. More medical facilities are available in Islamabad (2.5 hours driving distance). Pashto is the main language spoken in the district, Urdu is the national language, and English is common among urban educated population.

Additional Qualifications


CO-Drafting and Documentation, DM-Database Management, ED-Technical support to education programmes and proposals, IT-Computer Literacy, PR-Age, Gender and Diversity (AGD), PR-Convention on the Rights of the Child / International Legal Framework, PR-Coordination in Forced Displacement situations, PR-Gender Based Violence (GBV) prevention programming, PR-Gender Based Violence (GBV) response programming, PR-Gender Equality


BA: Anthropology (Required), BA: Cultural Studies (Required), BA: Human Rights (Required), BA: International Development (Required), BA: International Law (Required), BA: International Social Work (Required), BA: Political Science (Required), BA: Social Science (Required)


Work Experience


Accountability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Organizational awareness, Stakeholder management, Teamwork & collaboration

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Additional Information

Functional clearance

This position doesn't require a functional clearance
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