Internship - Case Management - Summer 2023

The case management team is the first point of contact for newly arrived refugees and offers  support, guidance and counseling through all stages of resettlement. The Case Management  Intern position is an opportunity for individuals to learn about the various services Caseworkers  provide to newly arrived refugees. Interns are encouraged to assist clients in the field while also  shadowing Caseworkers and learning about the documentation of all services provided. Case  Management Interns will assist Caseworkers in delivering direct client services, especially within  the clients' first three months of resettlement. 

Time Commitment: 8-10 hours per week (3 month minimum)

Duties: 

• Assist with pre-arrival preparation such as purchasing food and delivering supplies
• Transport clients and help them cash their checks, purchase new cell phones, and become oriented at the  grocery store 
• Work with interpreters to communicate with clients
  Assist clients in applying for social security cards 
  Assist Caseworkers in case noting activities with clients, case filing, and supporting the team to complete  various tasks  

Learning Objectives:  
The Case Management Intern will gain much knowledge about the process of resettling newly arrived  refugees and will gain experience in completing the logistical tasks. Interns will be given the opportunity to  interact with clients directly and find creative ways to communicate while encouraging the clients to be self sufficient. Interns will also learn about documentation that is required by the government and they will  become familiar with working with government entities such as the Social Security Administration and US  Citizenship & Immigration.