Victim Assistance Specialist

Danish Refugee Council (DRC) is an international non-governmental organization, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world.

DRC Ukraine is looking for a highly qualified Victim Assistance Specialist in Kyiv.

Victim Assistance Specialist will ensure that the support is provided to the victims of explosive ordnance in a timely and professional manner, according to the DRC guidelines and standard procedures.

Main duties and responsibilities will be:

Planning, Coordination, and Context Analysis 

• Participate in the development of activity workplans and follow them accordingly. -
• Comply with field coordination directions of VA Team Leader and flag uncoordinated efforts to them.
• Actively participate in internal VA team meetings and share pertinent updates.
• Act as the main Focal Point for DRC HDP Humanitarian Demining, Non-Technical Survey, EORE, and other DRC sectors to ensure an integrated approach.
• Collaborate and coordinate with all relevant stakeholders, as well as technical leads to support adequate implementation, referrals, and coordination of DRC VA activities.
• Continuously analyse the context, including gaps in VA services and needs of EO victims.
• Attend, participate at, and debrief on all VA and VA-related local, district, or regional meetings as well as VA-related clusters when required.

Implementation of Victim Assistance

• Lead the organisation of the VA Working Group, coordination roundtables and other such public events on the rights and needs of People with Disabilities (PwD), including EO victims.
• Together with VA Team Leader, oversee (external) consultants, developing VA Service Directory, executing needs assessment or other such services rendered.
• Lead the work with survivor organisations to analyse their needs and gaps as well as include them into VA programme designs.
• Coordinate (technical) inputs from VA stakeholders to feed into the designs of advocacy mass media campaigns and other types of communication of the rights and needs of PwD, including EO victims. 
• Coordinate technical input to advocacy letters on pertinent topics with targeted VA stakeholders.
• Coordinate (technical) inputs to information leaflets, brochures for awareness-raising activities from VA stakeholders.
• Support the process of developing VA SOP, TMP, and other relevant guidance.

Reporting, Proposal Writing, and Information Management

• Use developed Information Management (IM) tools to share VA activity data to DRC IM Team and VA Team Leader, ensuring the highest standards of data protection and confidentiality. Procurement, Warehouse, and VA Archives
• Flag any gaps or damages in required work equipment to VA Team Leader.
• Upload VA data and Means of Verifications to the online VA archive and store hard-copy documents.
• Contribute to procurement efforts, including developing the required documentation and liaison with DRC Supply Chain Team.

Monitoring and Quality Assurance/Quality Control (QA/QC)

• Cooperate during VA (internal and external) monitoring as well as in-country or HQ Quality Assurance/Quality Control (QA/QC).
• Contribute to the lessons learnt reports on VA activities.

About you:

We expect you to have minimum 4 years of experience, preferably in the field of humanitarian response for an INGO, Experience of coordination of activities or organisations is mandatory. Master’s degree in Social Work or related social science discipline.

Required experience and competencies

• Advanced interpersonal (ideally with experience in people management) communication and negotiation skills with public speaking capacity, excellent writing, and analytical skills.
• Advanced knowledge of conflict management.
• Positive ‘can-do’ attitude and resilience.
• Languages: fluent in Ukrainian and Russian languages, with a proficient level of English.
• Computer literacy: proficient knowledge of Microsoft Office package (with focus on Excel, Word, and PowerPoint).

We offer:

Contract length: until  31 December 2023 (3 months probation period)

Level G non-management

Start date: As soon as possible

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for National Staff.

Application process

All applicants must send a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 31 May  2023

We reserve the right to conduct further interviews before the deadline for submission of applications.

For further information about the Danish Refugee Council, please consult our website drc.ngo