By continuing to browse this site, you agree to our use of cookies. Read our privacy policy

Strategic Business Operations Coordinator P3 - Rome, Italy


  • Organization: WFP - World Food Programme
  • Location: Rome
  • Grade: Mid level - P-3, International Professional - Internationally recruited position
  • Occupational Groups:
    • Operations and Administrations
    • Sustainable trade and development
    • Managerial positions
    • Sustainable Business Development
  • Closing Date: Closed



WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.


Are you an experienced development of plans, budgets and policies, and lead the deployment of IT/TC systems aligned with business needs? If yes, this opportunity is for you!




Applications must be submitted by Friday, April 05, 2023 (11:59 PM CET).





  • WFP is a 2020 Nobel Peace Prize Laureate 
  • WFP offers a highly inclusive, diverse and multicultural working environment 
  • WFP invests in the personal & professional development of its employees through a range of trainings, accreditation, coaching, mentorship and other programs as well as through internal mobility opportunities 
  • A career path in WFP provides an exciting opportunity to work across various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe
  • We offer an attractive compensation package (please refer to the Terms and Conditions section)




The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.


At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.  


To learn more about WFP, visit our website: UN World Food Programme (WFP) and follow us on social media to keep up with our latest news: YouTubeLinkedInInstagramFacebookTwitter.




The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


The WFP Technology Division (TEC) is the nervous system of WFP, connecting staff with each other and with our beneficiaries, donors and partners. Running all vital IT systems, TEC serves as the main driver for continuity of operations, efficiency gains and innovations that empower staff globally to effectively implement the Strategic Plan.


The position is based in Rome, HQ and reports to CIO & Director, Technology Division.


The COSMOS project launched by the organization aims to optimize and simplify the country office support model, which includes corporate change initiatives and coordination of people, processes, and resources to ensure timely delivery of IT projects.  The Strategic Business Operations Coordinator plays a crucial role in ensuring the project's success by tracking progress against KPIs and delivering global reporting solutions.





This position will be leading the planning, coordination, and execution of deliverables in the Technology Division, working collaboratively with the project's TEC Functional Lead. The Strategic Business Operations Coordinator will also oversee TEC Cosmos risk management to minimize project risks that could impede the implementation of the strategy and assist with the definition and implementation of controls to mitigate them.


KEY ACCOUNTABILITIES (not all-inclusive)



  • Strategically advice the CIO & Director, Technology Division on priorities, divisional programmes and initiatives supporting a transformational change management process deriving from Cosmos project ;
  • Developing project scope and objectives, involving all relevant stakeholders, and ensuring technical feasibility
  • Establish continuous liaison and collaboration with internal and external counterparts to ensure effective relationships, monitor ongoing projects and highlight potential risks to project delivery; 
  • identify potential risks associated with a project and then develop strategies to mitigate those risks. 
  • Planning and coordinating all the project’s activities to ensure completion by agreed timelines.
  • Working closely with various stakeholders, including the division’s communications team, to define and execute a communication and change management plan.
  • Tracking the project results against defined KPIs to report on progress and level of success.
  • Consistent track record of developing reporting strategy and delivering global reporting solutions. 
  • Proactively make suggestions for improving our operating model and internal processes and practices.





  • University degree in a, Computer Science, Mathematics, Statistics, Information Technology, Business Administration or other relevant field, or First University degree with additional years



  • At least 5 years of professional working experience in programme management, project management and strategic advisory support to senior management.



  • Fluency (level C) in English language. 
  • Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese (a WFP working language). 



  • Experience in developing and implementing technology programmes, initiatives, and projects in a complex/ dynamic international context. 
  • Experience in managing stakeholders’ at different levels.
  • Strong change and project management skills. 
  • Excellent ability in implementing monitoring activities, data gathering and analysis. 
  • Outstanding communication skills, verbal and written, excellent interpersonal and presentation skills. 
  •  Resilient, energetic, enthusiastic, and inclusive; creating or responding constructively to challenging new ideas and inputs. 
  • Engaging with range of stakeholders through effective communication skills.
  • Solid organizational, prioritization and time management skills, with the ability to coordinate and track multiple projects simultaneously, and to work under pressure. 
  • Results and detail oriented.




These are the common standards of behaviour that guide HOW we work together to accomplish our mission.


Leads by Example with Integrity Drives Results and Delivers on Commitments Fosters Inclusive and Collaborative Teamwork Applies Strategic Thinking Builds and Maintains Sustainable Partnerships

Lives the WFP values and shows humanity and integrity by role modelling care for others

Delivers on commitments and adapts readily to change

Is inclusive and collaborative, and contributes to a culture of learning and personal growth

Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things

Builds and nurtures  external partnerships and collaborates with partners to deliver common objectives


Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP.




A Limited Fixed-Term Appointment (LFT) position is a non-mobile staff appointment in the international professional category for a limited period of up to 2 years. 
WFP offers an attractive compensation and benefits package in line with ICSC standards ( including basic salary, post adjustment, relocation entitlement, visa, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance.
The selected candidates will be required to relocate to Rome, Italy to take up this assignment.



  • We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, language skills and UN Grade (if applicable)
  • Once your profile is completed, please apply, and submit your application
  • Please make sure you upload your professional CV in the English language
  • Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
  • Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
  • Please contact us at in case you face any challenges with submitting your application
  • Only shortlisted candidates will be notified




WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

This vacancy is now closed.
However, we have found similar vacancies for you: