Analyst on CSO Community Management (Home-based. Part-time, 80%)

The initiative “NGO Empowerment for Poverty Reduction“ (“NGO empowerment”) Program is grounded in the 2030 Agenda for sustainable development, UNDP Digital Strategy, UNDP’s Strategic Plan 2018–2021, and UNDP’s ongoing work to address the challenges in the Europe and Central Asia (ECA) region and in other regions as well, based on the work of UNDP Alternative Finance Lab which is a part of UNDP Innovation Team. This initiative builds on the successes of and lessons learned from two phases of the Transformative Governance and Finance Facility projects, and seeks to support mapping and categorizing NGOs, platform-based approach and alternative finance mechanisms in support of achieving the Sustainable Development Goals (SDGs). A key part of the project is the design, development and implementation of the Tadamon platform – an aggregating platform for crowdfunding campaigns for CSOs, and creation of Tadamon Digital Crowdfunding Academy, online training for NGOs/CSOs and UNDP Country Offices. Tadamon Accelerator is the new activity within the project that will be focusing on 50 innovative CSOs to go through the acceleration program.

In this context, we are looking for the Analyst on CSO Mapping and Community Management for NGO Empowerment project who will, under the guidance of the Project Coordinator, work on designing and implementing actions to map CSOs, supporting the Tadamon platform and support the implementation of the Outreach Strategy towards CSOs.

CSO mapping and preparatory activities

• Coordinate and conduct quality assurance on mapping of CSOs in OIC member countries that have Endorsed the NGO Empowerment for Poverty Reduction Program, including: instructing and supervising Tadamon Team members and Officers in Charge for each country, including UNDP Country Office Focal Points.
• After receiving endorsement from OIC member countries and in collaboration with relevant country offices (COs), identify and contact relevant local umbrella organizations, national institutions and development partners that are working on CSO identification. Compile a database of CSOs recommended by UNDP COs and partners to be included in Tadamon Database. With the purpose of compiling their mapped databases and to assist identified CSOs with signing up on Tadamon. 
• Communicate and facilitate UNDP CO buy-in in the program and liaise with partners and government focal points to keep all stakeholders up to date and aware of progress and implementation.
• CSO Verification: Verifying the collected CSOs information on Tadamon platform, according to set criteria, including registration status and validity within respective countries in collaboration with program stakeholders and partners.  Importing and publicizing CSO profile information on TADAMON platform. 
• Based on the lessons learned from the CSO mapping process, assist with creating a sustainability plan to find new ways to engage non-involved CSOs. 
• Provide regular updates and reports to Project Manager on progress and recommendations regarding CSO Mapping in OIC member countries. 
• Maintain and update Database including CSOs Sign-up form to reflect the needs and development in overall program activities as well as needs of partner organizations (Including UNDP, IsDB, ISFD); 
• Provide input in the design and content of Tadamon website, including Sign-up form and data visualization. Coordinate with Tadamon web development team to update and improve Tadamon Database and conduct quality control on collected information from CSOs. 

Learning and community management for CSOs trained within the “NGO Empowerment” project:

• Maintaining effective communications with program donors and partners, including IsDB & ISFD and other partners.  (weekly meetings, regular updates & progress reports);
• Support in updating project Communication Strategy (internal and external) and Social Media Action Plan that will Support Tadamon Team, UNDP Country Offices and Partners to reach out to CSOs and contribute to CSO Outreach;
• Coordinate and conduct Tadamon Crowdfunding/fundraising academies in selected countries based on curricula designed by Tadamon Team, including:  implementing country-specific Crowdfunding Academy plans for implementation, coordinating live and online trainings for selected CSOs, coordinating Screening and selection of applications and evaluation of project proposals;
• Ensure the relevant data and impact indicators are collected and verified from the Tadamon Crowdfunding Academies;
• CSO Booklets: Develop and publish CSO Booklets showcasing achieved results and conducted activities for each endorsed country in accordance with IsDB and UNDP instructions.  Booklets should include detailed breakdown of conducted activities, program timeline in each country, showcase collected data and conclusions, showcase empowered CSOs and projects supported by Tadamon, lessons learned and recommendations.

Supporting the Tadamon Accelerator:

• Coordinate Grant Implementation to selected grant recipients that participated in Tadamon Accelerator together with UNDP IRH Procurement team; 
• Follow up with the Tadamon Accelerator winners and connecting them with existing opportunities; 
• Prepare and submit progress and final report of Tadamon Accelerator;
• Providing inputs to concept development of future Accelerator calls.

Institutional Arrangement

• Achieved results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work
• Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking
• Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning
• Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process
• Act With Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously
• Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships
• Enable Diversity and Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision making 

People Management Competencies:

UNDP People Management Competencies can be found in the dedicated site

• Master’s degree in the field of Communications, Marketing, Media, International Relations, Political Science, Social Science.
• Bachelor’s degree with additional 2 years of qualifying experience will be given due consideration in lieu of the Master’s degree. 

• Experience of working in the area of development at international level in the MENA Region is an asset.
• Experience on partnership management is an asset.
• Experience in organizing data collection and analysis and creating impact reports in development context is an asset.
• Previous work experience with UNDP or an international organization is an advantage.
• Experience in writing implementation and other reports is an asset.
• Experience in working with CSOs/NGOs in OIC member countries is asset.

The following documents shall be required from the applicants:

1. Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.
2. A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.
3. Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns or other materials.