Fund Raising Officer (Donor Cultivation), NOA, Kuala Lumpur, Malaysia #87231 (Open to Malaysian Only)

Unicef Malaysia is currently looking for a suitable candidate for the position of Fund Raising Officer (Donor Cultivation).

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

Together with the Malaysian government and others who are truly passionate about child rights, UNICEF works in Malaysia to ensure every child has the opportunity to grow healthy and happy; live safely; and achieve their full potential.

With the Convention on the Rights of the Child, the Sustainable Development Goals, and the 11th Malaysia plan as our guides, we endeavor to change minds, change policies, and in turn change the lives of all children in Malaysia.

https://www.unicef.org/malaysia/

How can you make a difference?

• Work with Pledge Retention Officer to plan annual Direct Mail (DM) mailing campaign, budget and vendor contracts required to support cash appeal mailing and donor communication plan.
• Prepare Terms of Reference (TOR), technical evaluation matrix, proposal template, manage tender bidding process with the support from Supply and Procurement unit and Fundraising Assistant.
• Monitor contracts’ budget, expenditure and contract deliverables.

• Work closely with Marketing Services Officer and Pledge Retention Officer for Direct Mail and eDM annual content plan.
• Work with Pledge Retention Officer to review and update Marketing Communication Calendar for campaign deadline and content delivery.
• Develop campaign brief for Marketing Services Officer and brief agency on creative direction.
• Brief and monitor production vendors on working timeline and ensure mailing deadlines are met.
• Develop mailing test to increase campaign response rate, increase average cash gift and frequency of donation.
• Manage costing and ensure cost effective production of donor communication materials.
• Provide in-depth analysis of campaign test and strive to optimize ROI

• Work closely with Pledge Retention Officer and Marketing Services Officer to develop mid-level donors’ cultivation programme
• Support activities and events to build donor engagement
• Execute retention test and monitor progress
• Support retention/fulfillment agency to monitor retention mailing and stock level
• Review retention materials on periodic basis and refresh/update content when necessary

• Effective use and management of donor database to allow profitable selection and segmentation for mailing.
• Develop annual plan for segmentation test to increase donor lifetime value

• Prepare and submit campaign budget/forecast, trend analysis and periodic reports for all DM & eDM campaigns
• Generate monthly reports and analysis of campaign results

To qualify as an advocate for every child you will have…

• A first-level university degree in one of the following areas is required: Communications, Journalism, or equivalent professional work experience in the Marketing communication area.
• A minimum of one year of relevant professional experience in communication, print and broadcast media, or interactive digital media.
• Developing country work experience and/or familiarity with emergency is considered an asset.
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

Click here to learn more about UNICEF's compensation, benefits and wellbeing.

Click here to learn more about UNICEF's salary scale & structure.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:.

UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable candidate are encouraged to apply.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.