Monitoring and Evaluation Data Intern
- Organization: IRC - International Rescue Committee
- Location: Glendale
- Grade: Internship - Internship
- Information Technology and Computer Science
- Monitoring and Evaluation
- Closing Date:
SCOPE OF WORK: IRC-Arizona is looking for a student intern to assist in the participatory development and piloting of an instrument to gather program feedback from IRC’s clients. The intern will work with the Monitoring, Evaluation and Learning (MEL) lead, program managers and IRC clients to decide on appropriate wording and methodology, help facilitate translations, collect and analyze pilot data, and interpret the results. The ideal candidate will have completed coursework in research methods or program evaluation, and have a strong interest in designing services to help refugees and other asylum-seekers adjust and thrive in the US.
Conduct online research on methods of gathering feedback from refugees, including those with no English and/or lack of formal education and/or low digital literacy, on a variety of programs and services.
1. Attend regular meetings (virtually or in-person, in-person preferred) of the Client Feedback committee, assist with planning next steps, note-taking, other tasks as-needed.
2. Contribute to the following:
• Gathering survey documents and other information from program staff.
• Identifying needs for translation, following up on translation process
• Creating Survey Monkey or other digital techniques to gather data.
• Piloting survey, analyzing and interpreting results, tweaking as- needed.
3. Learn (though attend meetings, program materials, self-directed research) about best practices for gathering client feedback from refugees and other displaced persons, and how to translate this feedback into program improvements.
4. Other related tasks as-needed
Deliverable(s): Piloted Community Feedback Instrument.
LEARNING OUTCOMES: The intern will gain valuable experience partnering with refugee groups and providers in a participatory evaluation project aimed at giving refugees a voice in the design of services meant to benefit them. They will learn about the myriad challenges facing refugees in Arizona, and about the services and policies in place to help them. Finally, they and will learn to think critically about potential changes and improvements to policies and services impacting refugees and migrants.