Emergency Medical Referral Translation Assistant (National Position)

Background/IRC Summary:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is at work in over 40 countries and 26 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. The IRC has been operating in Thailand since 1975 and currently provides assistance to displaced persons in Tak, Kanchanaburi, Ratchaburi and Mae Hong Son provinces.

Job Overview/Summary:

The EMR Translation Assistant is to assist the referral of patients from influx area to Phop Phra (PP) Hospital and back by direct supervision and technical support of Senior Referral Officer.

Major Responsibilities:

1. Take care of patients when arriving at Phop Phra Hospial:

- Manage referrals according to IRC policy
- Follow up of patients from arrival to Phop Phra hospital and their departure to Temporary Safety Area
- Register all patients upon arrival at Thai hospital in case of an emergency
- Daily prepare the New Patient Registration form and sent to Thai hospital
- Record Daily summary of IPD patient and sent to Senior Medical Referral Officer once a week
- Daily patient planning
- Record of hospital information upon discharge
- In case of suspect infectious disease take preventive measures
- In case of victim of SGBV manage according to IRC protocol
- Check that referral documents, and any other papers (laboratory etc.) with which the patient arrives are correctly filled upon arrival and before departure to the safety area (usually done by Thai doctor, if not EMR- Translation Assistant to fill necessary information)
- Ensure that treatment prescribed from hospital is well informed to the patient
- Provide food allowance to a companion of patient who admit at Thai hospital
- Prepare food allowance form for a companion and sent back to Senior Medical Referral Officer

2. Take care and follow up of patients at Thai hospital:

- Make an appointment with necessary specialist for a consultation
- Organize transport to and from hospital for patients and companion in coordination with the rescue team
- In case of hospitalization arrange administrative formalities upon admission and discharge
- Assist patients during consultation, follow up and hospitalization
- Visit daily hospitalized patients
- Be aware of the patient diagnose and follow all tests that are being administered by Thai doctors in order to inform Senior Medical Referral Officer and avoid too many tests or too long hospitalization
- In case of an unexpected medical development, inform on time Senior Medical Referral Officer.
- Act as a translator for patients/IRC doctors/hospital staff in Karen (Bur-mese)/Thai/English
- Make sure patient follows the treatment prescribed while in Hospital and Temporary Safety Area

3. Additional responsibilities

- Participate in weekly team meetings
- Maintain effective communication with National and Camp Base Staffs.
- Take night and weekend shifts according to planning done by Senior Clinical Manager
- Respond to emergency situations, when necessary
- Notify Senior Referral Officer in case of need of any material supply
- Perform other related tasks and ad hoc activities assigned by supervisors and/or line manager.

Key Working Relationships:

Position Reports to: Senior Medical Referral Officer
Other Internal and/or external contacts:
Internal: Emergency Health Team, Program staff, and Camp Base Staffs.
External: Thai Hospital