Senior Monitoring, Evaluation, and Learning Coordinator

Job Overview: The Sr. Monitoring, Evaluation, and Learning Coordinator will lead monitoring, evaluation, and learning activities undertaken by the IRC and subgrantee as part of the Asylum Seekers Case Management Project in New York. This is a 2-year pilot project funded by the Department of Homeland Security (DHS) with oversight by the DHS Office of Civil Rights & Civil Liberties (CRCL). The project provides asylum seekers with case management as a humane and effective alternative to detention (ATD). The Sr. Monitoring, Evaluation, and Learning Coordinator will work in close coordination with partners to ensure that the project is evaluable and data-driven and will lead all MEL activities across the project cycle, with an emphasis on ensuring the collection and reporting of high-quality data and documentation of lessons learned. In this role, the Sr. Monitoring, Evaluation, and Learning Coordinator will contribute to the evidence base for community-based case management as an alternative to detention, providing data and learning to inform policy around system solutions for newly arrived asylum seekers. This position reports to and will be supervised by the Senior Program Manager, with management in partnership by the Sr. Monitoring Evaluation and Learning Officer in IRC’s Research, Analysis, and Learning team.

Major Responsibilities:

• Develop and update the project MEL plan in coordination with evaluators.
• Develop data collection tools and set up the project’s internal data management system (ETO), delivering data quality assurance.
• Coordinate collection of client feedback.
• Train staff and subgrantee on program outcomes and indicators, data collection, and reporting. 
• Coordinate data collection and reporting tracking progress against the project’s objectives and deliverables.
• Report results and review data quality in project implementation, meetings with IRC and subgrantee staff and facilitating actionable planning based on data.
• Submit timely quarterly and annual reports.
• Conduct progress meetings and document lessons learned.
• Collaborate with CRCL evaluators to provide input into the CRCL evaluation of the program.
• Work across programs to strengthen MEL planning, data quality, analysis, and use for other programs as requested. 

Job Requirements:

Education: A university degree in a relevant field (preferably in social sciences, data science, or a related field)—a technical degree and additional relevant work experience may substitute for education.

Work Experience:

• A Minimum of three years of working experience in Monitoring, Evaluation, Accountability, and Learning related functions, preferably for programs for refugee or displaced populations.  
• Experience with data management systems, M&E planning, data quality assurance, analysis, and reporting. Experience planning and leading mixed-method program evaluations.

Demonstrated Skills & Competencies:

• Strong foundational M&E knowledge and skills, including the ability to support the design of evaluable projects, develop quantitative and qualitative data collection instruments, and analyze quantitative and qualitative data. 
• Leadership experience with M&E planning, system set-up, maintenance, and oversight from inception to close-out.
• Experience collecting and compiling accurate, timely data from staff and partners.
• Promote data quality and data-driven decision-making.
• Proficiency in Social Solutions’ ETO platform is highly desired.
• Demonstrated dedication to applying a gender, equality, diversity, and inclusion lens to monitoring, evaluating, and instructing.
• Demonstrated experience with MEL capacity building/training.
• A strong understanding of principles and processes involved in data collection from linguistically diverse refugee, immigrant, and migrant (RIM) populations.
• Shown experience with donor reporting and data visualization.
• Self-starter with excellent problem-solving skills and proven ability to prioritize and handle time effectively.
• Fluent in spoken and written English; Multilingual proficiency in the language(s) spoken by the client group is desired.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above-outlined responsibilities.
• May require occasional weekend and/or evening work.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions.  All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity.  We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. 

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits.  In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

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