Refugee Cash Assistance (RCA) Data Entry Assistant

Job Overview:

The Data Entry Assistant plays a critical function within the IRC Dallas team by supporting the Refugee Cash Assistance staff in entering programmatic data in Client Track; ensuring it is entered in a timely, accurate and complete manner and in accordance with program compliance.  This person will report to the Economic Empowerment Supervisor. 

Essential Responsibilities:

• Compile and review documents for data entry, ensuring information is accurate.
• Enter data for all client activities into Client Track within 5 business days of the activity for RCA program.
• Support RCA staff with data entry regarding case documentation, financial assistance, and file openings. 
• Conduct ongoing internal agency data quality checks and work proactively with TXOR and IRC program staff to identify errors/inconsistencies and make necessary corrections.
• Effectively respond to inquiries about data by TXOR.
• Meet regularly with IRC program staff.
• Stay current on policies and practices involving Client Track.
• Other duties as assigned.

Job Requirements:

• Bachelor’s Degree preferred; formal computer training an advantage.
• A minimum of one year of related work experience required; preferably information collection and management.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and with using online client management portals.
• Fluency in English required. 
• Solid organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines without close supervision.
• Demonstrated success in working remotely.

Working Environment:

• Standard office work environment and/or hybrid remote
• Occasional evening or weekend work may be required.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirement.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions.  All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity.  We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. 

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits.  In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

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