Northwest Refuge and Care Alliance Program Administrator

IRC Background:  The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. Founded in 1933, the IRC has a presence in over 40 countries and 27 offices in the United States; the IRC leads the way from harm to home. IRC opened an office in Seattle in 1976 and provides a continuum of services including intensive case management, employment and economic empowerment services, immigration assistance, health and wellness programming, and education support to refugee and immigrant families in Washington State. IRC Washington is committed to providing trauma-informed, equitable, and accessible services and maintaining and evolving a diverse, inclusive, and supportive workplace.

Job Overview:

The Northwest Refuge & Care Alliance Program Administrator will provide critical administrative support, effectively carrying out tasks related to direct service provision, partnership, community engagement, and donor compliance to the Services for Afghan Survivors of Combat (SASIC) and Survivors of Torture (SOT) Programs. Under the supervision of the Senior Manager for Health and Wellness, the Program Administrator is responsible for meeting the administrative program requirements which include but are not limited to invoice tracking, processing payment requests, documenting goods and services provided to program participants, and inputting data for monthly reports with a high level of detail and efficiency.

Major Responsibilities:

·         Support the Services for Afghan Survivors of Combat (SASIC) and Survivors of Torture (SOT) teams in providing trauma-informed, client-centered services to IRC participants through administrative coordination and effective communication between team members and departments.

·         Manage In-Kind/”Match” documentation with community partners and other donated service providers, ensuring appropriate documentation and record keeping, as well as documenting and reporting value of donated services and volunteer hours.

• Review and update services intake paperwork and process, as needed.
• Gather, input, and report monthly and quarterly data and developments.
• Support program evaluation and assessment activities.
• Input program activities and data into database.
• Support program supply needs in coordination with Operations team.
• Process monthly financial reports from sub-award partners.
• Initiate the payment request process using IRC’s internal financial management system for programmatic financial needs.  
• Ensure payment requests are made and completed in a timely manner to meet deadlines.
• Record payments according to established operations procedures and maintain proper documentation to ensure compliance with IRC standards and donor requirements.
• Conduct proper financial reconciliation using IRC operational tools.
• Maintain and manage administrative documentation and processes.

·         Support maintenance of available community resources database.

• Participate in program meetings, and staff development activities.
• Comply with all policies, procedures, and protocols of the organization.
• Responsibly represent IRC through communications with external program participants, partners, and community members.
• Other responsibilities as needed and assigned.

Key Working Relationships:

Position Reports to:  Senior Manager for Health & Wellness

Position Supervises:  N/A

Other Internal and/or external contacts:

Internal: All IRC Seattle program teams – Resettlement, Economic Empowerment, Survivor Services, Youth Program, Finance team, Operations team, Development team, interns and volunteers