National Information Management Associate

Background and Organizational Context 

Syria remains the largest humanitarian emergency in the world, and OCHA coordinates an increasingly complex humanitarian response in a challenging operating environment. OCHA is looking for experienced staff to support the Information Management Unit in Damascus Office.

Position Purpose

The National Information Management Associate (NIMA) will contribute to OCHA Syria’s efforts to improve evidence-based decision-making in the humanitarian field. The incumbent will lead or support IM activities with sector IMOs and partners to collect, store, manage, analyze and communicate humanitarian data.

Key Duties and Accountabilities

Under the overall supervision of the Head of Office, and under the day-to-day guidance of the Head of Information Management Unit, the incumbent is expected to perform the following tasks:

• Geographic Information System (GIS) and map production (cartography): produce and update high-quality map products and interactive dashboards.
• Visualization: produce and update information products such as reports, charts, and infographics by turning data into graphical products to convey messages and a storyline
• Data Management: design, develop and manage databases, spreadsheets, and other data tools; understand, document, and ensure the quality of high-value humanitarian data for accuracy, consistency, and comparability; consolidate operational information on a regular schedule to support analysis; manage platforms and tools that support data collection and analysis such as KoBo Toolbox.
• Data Analysis:  organize, design, and carry out the evaluation and analysis of datasets through meaningful statistical techniques.
• Coordination:  Support the Information Management Working Group; advocate for using data standards and common platforms and for the open exchange of information.

Impact of Results:

The key results impact the overall efficiency of the OCHA Syria Office, including improved business results and client services. Forward-looking Information Management impacts the organization of office management, knowledge sharing, and information provision.

Required Skills and Experience

Core competencies

• Achieve Results:  LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
• Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements 
• Learn Continuously:   LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
• Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible 
• Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
• Engage and Partner:  LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
• Enable Diversity and Inclusion:  LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination 

Cross-Functional & Technical competencies

• Geospatial analysis:  Skilled in techniques which study entities using their topological, geometric, or geographic properties.
• Data Analysis: Ability to extract, analyse and visualize data to form meaningful insights and aid effective decision making 
• Data collection: Being skilled in Data Sorting, Data Cleaning, Survey Administration, Presentation and Reporting
• Data engineering: Ability in programming languages such as SQL, Python, or R, experience in using ETL (Extract, Transfer, Load) tools
• Customer Satisfaction/Client Management: - Ability to respond promptly and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Look for ways to add value beyond clients' immediate requests. Ability to anticipate clients’ upcoming needs and concerns.

Education

• A minimum of High school Certificate.
• First-level university degree in Geographic Information Science (GIS), Geomatics, information management, management information systems (MIS), computer science, information systems or related field.

Experience, Knowledge, and Skills 

• A minimum of seven (7) years (high School) or four (4) years (First-level university degree - Bachelor) of experience in GIS, information management, data science/analysis, information systems, information science or a related field is required.
• Experience in ESRI ArcGIS ArcMAP or ArcGIS Pro is required.
• Experience in data analysis using Excel is required.
• Experience in QGIS is highly desirable.
• Experience in spatial analyses is highly desirable.
• Experience in developing interactive maps/Apps using ArcGIS online/Mapbox/ or Carto is highly desirable.
• Experience and knowledge in SQL and database management systems are highly desirable.
• Experience in developing interactive dashboards using PowerBi is highly desirable.
• Experience in infographics design using Adobe Illustrator is desirable.
• Experience in humanitarian information management is desirable.

Language

Fluency in Written and Spoken Arabic and English are required. 

Disclaimer

Applicant information about UNOCHA rosters

 Note: UNOCHA reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNOCHA at the same grade level and with similar job description, experience and educational requirements.

Scam warning

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.