Loan Processor

***THIS ROLE IS ELIGIBLE TO BE FULLY REMOTE***

Job Overview: CEO is a subsidiary of the International Rescue Committee and a non-profit financial institution that offers accessible, small-dollar consumer and microenterprise loans primarily to refugees, immigrants and other traditionally financially-excluded communities. CEO makes its loans through partnerships with trusted community-based organizations that offer financial education and other asset-building services.

The Loan Processor is a new position with primary responsibility for reviewing required documents and verifying the accuracy and completeness of all loan applications. This will require independent financial analysis to prepare applications for underwriting and may also include direct contact with applicants and/or their referring financial counselors. This is a full-time, non-exempt position reporting to the Operations Manager.

CEO is rapidly expanding nationally and offers opportunity for career growth. 10% - 15% of each week may be spent gaining experience across any of CEO’s core operational areas – including customer service, project design, curriculum/resource development, grant and donor support, communications, partnerships or monitoring and evaluation.

Major Responsibilities:

• Review online loan applications for completeness and data quality accuracy
• Review applicants’ credit, income, banking and budget to prepare applications for underwriting
• Ensure customer demographics and application reports are accurate and in compliance with all donor restrictions
• Provide application support to applicants directly and/or through referring counselors
• Assist Loan Officer with requests and tasks needed to complete and process applications
• Evaluate application process and implement improvements to the process workflow in close collaboration with Operations team
• Work in close collaboration with management, programs, and finance teams to ensure timely submission of high-quality financial reports to CEO or donors per scheduled due dates and/or contractual obligations
• Provide administrative support and backfill gaps as needed across departments
• Support key initiatives, pilot projects, trainings, research and other capacity-building efforts
• Other related duties as assigned

Job Requirements:

• Experience in banking/financial services industry; 4-year degree in related field strongly preferred
• 2+ years professional work experience; in banking/financial services industry preferred
• High degree of professional integrity; ability and commitment to maintain confidentiality of sensitive data
• Solid organizational skills: detail-oriented, ability to multi-task, set priorities, and meet deadlines
• Ability to work independently, be flexible and work well under pressure in a fast-paced team environment
• Excellent analytical and mathematical skills
• Good interpersonal skills:  ability to work effectively in a multi-cultural environment
• Solid Computer skills:  MS Word, Excel, other financial related software strongly preferred
• Fluency in Ukrainian strongly preferred; fluency in Arabic, Spanish, or Swahili also of interest

Working Environment:  This is a remote position that can accommodate candidates in any U.S. State. The majority of the workday is at a computer terminal. While remote, the position may require travel to conferences or in-person team meetings, estimated to be less than 5% time.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirement

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions.  All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity.  We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits.  In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.      

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