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ICT Senior Assistant – Data and Analytics , Multiple positions


  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Valencia
  • Grade: Administrative support - GS-5, General Service - No need for Higher Education - Locally recruited position
  • Occupational Groups:
    • Statistics
    • Administrative support
    • Information Technology and Computer Science
  • Closing Date: 2023-06-11
Job categories IT
Vacancy code VA/2023/B5011/26091
Level ICS-5
Department/office NYPO, SDC, UN Technology Support Services
Duty station Valencia, Spain
Contract type Fixed Term
Contract level G5
Duration 1 year with possibility of extension based on performance and funds availability 
Application period 25-May-2023 to 11-Jun-2023
Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement.

Functional Responsibilities

Under the overall supervision of UNOPS Senior Programme Manager, the ICT Senior Assistant - Analytics and Data will carry out his/her tasks within the United Nations Global Service Center (UNGSC) Office in Valencia, Spain and will report to the Analytics Delivery Lead or designated personnel. The personnel will be responsible for the following duties:

Summary of Key Functions:

  • Business Intelligence (BI) and Data analysis and development
  • BI and Data support and maintenance
  • Knowledge management and documentation

Functional Responsibilities:

1.      Business Intelligence (BI) and Data analysis and development

  • Assist in the development of SAP HANA views and SAP Business Warehouse (BW) data models;
  • Assist in the design and development of reports and dashboards using tools like SAP Analytics Cloud (SAC) or SAP Business Objects (BO).
  • Analyze requirements and develop visualizations and reporting solution.
  • Assist in the monitoring of Extract, Transformation and Load (ETL) processes to bring data from various data sources into data repositories and warehouses

2.      BI and Data support and maintenance

  • Perform sanity checks and unit testing of reports; participate in end-user testing for bug fixing and issues resolution.
  • Process support Work Orders by troubleshooting and resolving reporting and BI incidents and problems.
  • Analyze and investigate BI issues and apply fixes as / when needed

3.      Knowledge management and documentation

  • Develop documentation and any other pertinent material as requested.
  • Maintain knowledge base for data and analytics related issues
  • Assist training team in developing material
Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.

Impact of Results 

The result of work of the ICT Senior Assistant – Data and Analytics impacts directly on delivery of services that satisfy the requirements of ERPSD as well as the performance of the services implemented in Umoja Analytics.  It will also ensure proper processes and methodologies are followed and implemented according to the latest of the industry standards. 

The incumbent is responsible for ensuring activities for all global locations are in line with the overall business targets and UN policies, rules and regulations..

Education/Experience/Language requirements



  • High school diploma or equivalent is required.  
  • First level degree may replace some years of experience
Experience: Required experience:
  • Minimum of five (5) years of progressively responsible professional experience in the field of ICT, Information Systems, or other related fields is required. 
  • Of the five years:

    • A minimum of 1 year of experience with SAP Analytics Cloud (SAC) or SAP Business Objects or SAP BW or SAP HANA
    • A minimum of 1 year of experience with data science or data integration, cleansing and ETL related areas
    • A minimum of 1 year of experience with SQL or any other database tool

Desired experience: The following experience is optional. Candidates who do not have it are welcome to apply

  • Experience in solving analytical problems using quantitative techniques
  • Experience in SAP Analytics Cloud (SAC)
  • Experience in SAP HANA
  • Experience in SAP ERP
  • Experience in data science, predictive and data mining solutions
  • Ability to take high level, loosely-defined business problems and identify precise, quantitative solutions.
  • Experience in writing of various communications materials and related documents;
  • Several years experience in service management and project support;
  • Good understanding of ITIL processes.
  • Fluency in English (read, write, speak) is required. 
  • Knowledge of another United Nations official language is an asset.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.