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Security Emergency Support Assistant (SESA) Assistant - NPSA 4 (six months with a possibility of extension based on performance evaluation and budget availability)


  • Organization: UNDP - United Nations Development Programme
  • Location: Amman
  • Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
  • Occupational Groups:
    • Operations and Administrations
    • Administrative support
    • Medical Practitioners
    • Humanitarian Aid and Coordination
    • Security and Safety
    • Monitoring and Evaluation
    • Emergency Aid and Response
  • Closing Date: Closed

Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

 UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

 The Security Emergency Support Assistant (SESA) position is a cost-shared resource established to support the safety and security of personnel, premises, assets and operations of AFPOs in the United Nations Security Management System (UNSMS) in Jordan. 

The incumbent will be reporting directly to the Chief Security Adviser (CSA). His/her role will require them to be on call 24x7. 

Duties and Responsibilities

This position will support key functions and operations 24x7 of the United Nations in Jordan. The role of a SESA can be challenging as s/he may be required to respond and assist UNSMS Personnel in need of immediate assistance. They will have the responsibility to pass key information and instructions in a timely and calm manner to UNSMS personnel and others, as required. At times, the work will be fast-paced and intense, but highly rewarding as the Assistant will be part of a response and support team which contributes to the work of the United Nations in Jordan. 


  • Available on-call for 24/7 for any kind of security and safety support to UNSMS personnel.
  • Duly supported by the SOC Operator following a Safety/Security/wellbeing incident, Liaise and coordinate with local administration, security and law enforcement authorities, UN/NGO security staff, and other actors for immediate support to UN Personnel in safety/security incidents, often under duress of situations or time., 
  • Assist in identifying the locations of UNSMS personnel in distress/urgent need of assistance while in remote outdoor locations.
  • Support UNSMS personnel who require assistance at QAIA and other border areas.
  • Provide feedback and update to SOC on the evolving situation to notify the respective UNSMS organization or NGO security focal points when their personnel is involved in a security or safety incident.
  • Assist in coordinating, preparing, and conducting field missions by AFPOs in Jordan, including non-Jordan-based AFPOs and SUNO. 

Administration and coordination

  • Provide general administrative support services 24x7 to assist the Security Officers in fulfilling their duties vis-à-vis staff members and their dependents.
  • Provide support during the Security Plan implementation under the CSA's directions.
  • Help and follow up on VIP lounge and weapon clearance issues during high-profile visits to the Kingdom.
  • Assist in reviewing the logistics requirements and managing and maintaining security equipment, including coordinating with the SCC of Jordan on defective radio equipment. 
  • Perform as a backup of the radio operator duties in an emergency.
  • Any other duties as assigned by or on behalf of CSA, UNDSS Jordan. 


Any other activity required by the supervisor.


 Institutional Arrangement

The Security Emergency Support Assistant works under the supervision of the Chief Security Adviser (CSA). 

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements 
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible 
Act with Determination:  LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination 

People Management: NA 

Cross-Functional & Technical competencies:

Thematic Area Name Definition

Security services


Security incident management & monitoring 


Ability to provide an adequate response to security incidents/events as directed.
Business Direction & Strategy

Negotiation and Influence


Ability to reach an understanding, persuade others, resolve points of difference, gain advantage in the outcome of dialogue, negotiates mutually acceptable solutions through compromise and create win-win situations
Administration & Operations Documents and records management Overall document (hard or electronic) management; registry and retention policy, including storing and archiving
Business Management Monitoring Ability to provide managers and stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results

Security Services 


Security crisis management & response 


Knowledge of crisis management and response arrangements and the ability to prepare for, respond to, support/manage security crisis events. 


Ethics UN policy knowledge - ethics Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity
Required Skills and Experience:
Min. Education requirements

Completion of high school or 

A Bachelor’s degree in business administration or a related field.

Min. years of relevant work experience 
  • Minimum of four years of work experience with high school in security administration support, operational communications, and direct interaction with a broad range of clients.
  • Minimum of one year of work experience with a Bachelor’s degree in security administration support, operational communications, and direct interaction with a broad range of clients.
Required   skills 
  • Computer skills and information management/processing experience; 
  • Good understanding of computer-based tools such as MS Office Suite and other computer-based, web, and smartphone applications.
Desired skills in addition to the competencies covered in the Competencies section

Security training

Prior working experience within the UN system, an international NGO, or another international organization is desirable. Experience working with a variety of governmental entities, in particular with security and protocol.  

Required Language(s)  Fluency in Arabic and working knowledge of English
Professional Certificates NA


Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment. 

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.


UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.  

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status. 

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This vacancy is now closed.
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