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Human Resources Officer (Learning Programmes)


  • Organization: FAO - Food and Agriculture Organization of the United Nations
  • Location: Rome
  • Grade: Junior level - P-2, International Professional - Internationally recruited position
  • Occupational Groups:
    • Human Resources
    • Education, Learning and Training
    • Project and Programme Management
  • Closing Date: Closed

IMPORTANT NOTICE\: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device
The length of appointment for internal FAO candidates will be established in accordance with applicable policies pertaining to the extension of appointments.


• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality
• FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

Organizational Setting
FAO's Human Resources Division (CSH) provides HR strategies, policies, tools, guidance and oversight to FAO clients worldwide to ensure that the Organization attracts, develops and retains a diverse, skilled and highly motivated workforce, delivering on the mandate of the Organization. Over the next years, CSH will focus on developing and implementing a people centered strategy, and positioning HR as a strategic partner contributing to the achievement of the mandate of FAO.
The Human Resources Division is composed of two main clusters\: (i) the Integrated Talent Management providing advice and managing position management, recruitment, mobility, staff development and training, performance management and social security; and (ii) the HR Strategy and Policy, providing HR strategic guidance, policy and oversight.

The position is located in the Learning and Performance Branch (CSHL) of the Human Resources Division (CSH) and based at FAO headquarters in Rome, Italy.

Reporting Lines
The Human Resources Officer (Learning Programmes) reports to the Human Resources Officer (Learning and Development), Learning and Performance Branch (CSHL).

Technical Focus
Learning and capacity development, facilitation and programme management related activities.

Key Results
HR expertise for the planning, delivery and administration of corporate learning programmes, products and services and development of related policies.

Key Functions
• Processes, coordinates arrangements and delivers services in an HR discipline.
• Researches and analyses HR policy and service delivery issues, maintains operational statistics and prepares related reports.
• Contributes to the development of information and training materials; coordinates and assists in the presentation of information/training sessions to management and staff.
• Provides HR information and advice to management and staff.
• Participates in project teams and work groups.

Specific Functions
• Support the coordination of learning activities via face-to-face and online training, webinars, virtual and blended learning; incorporates a variety of presentation methods and applications to accommodate different learning styles and leverage new learning technologies.
• Supports the design, delivery and administration of corporate learning programmes and initiatives, liaising with key stakeholders and providing guidance and advice in choosing the most appropriate learning solution and pedagogical approach.
• Contributes to the design and implementation of learning needs assessment and monitors and updates training materials and learning initiatives in response to organizational needs and priorities.
• Supports tender processes for vendor selection and evaluation of learning programmes.
• Communicates and promotes existing/upcoming corporate learning initiatives.
• Contributes to a community of practice for training focal points across the globe to systematically share good practices and knowledge.
• Monitors the effectiveness and impact of training and learning solutions, builds course evaluations and recommends ways to enhance effectiveness and impact.
• Drafts reports, recommendations, statistics, cost analysis, trends and periodic reports to stakeholders, relating to the provision of learning programmes.
• Participates in drafting proposals on learning-related procedures and/or system changes.
• Performs other related duties as required.

Minimum Requirements
• Advanced university degree in human resources management, law, business administration, organizational development, industrial psychology or a related field.
• Three years of relevant experience in human resources management including capacity development, facilitation and training.
• Working knowledge (proficient - level C) of English and limited knowledge (intermediate - level B) of another official FAO language (Arabic, Chinese, French, Russian or Spanish).

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills
• Work experience in more than one location or area of work, particularly in field positions.
• Extent and relevance of experience in designing, developing, coordinating and evaluating learning programmes and capacity development initiatives using a variety of learning methodologies (online, face-to-face and blended learning) and technologies.
• Extent and relevance of experience in development, coordination and facilitation of learning programmes related to onboarding, career support, leadership and management, and diversity and inclusion, particularly in a large global setting.
• Familiarity with automated human resources and learning management systems.
• Demonstrated strong writing, analytical, facilitation, presentation and programme management skills and experience.
• Demonstrated strong customer-focused skills and experience.
• Working knowledge (proficient - level C) of another official FAO language (Arabic, Chinese, French, Russian or Spanish) is considered an asset.


FAO staff are expected to adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency.


  • Extension of fixed term appointments is based on certification of performance and availability of funds
  • FAO reserves the right not to make an appointment.
  • Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.


A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, click on the following link\: http\://
Other benefits, subject to eligibility, include\:
• Dependency allowances
• Rental subsidy
• Education grant for children
• Home leave travel
• 30 working days of annual leave per year
• Pension fund entitlements under the UN Joint Staff Pension Fund
• International health insurance; optional life insurance
• Disability protection
FAO encourages a positive workplace culture to increase inclusivity and diversity within its workforce. FAO applies measures in which all staff members contribute equally and in full to the work and development of the Organization. This includes\:
• elements of family-friendly policies
• flexible working arrangements
• standards of conduct.

• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application
• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http\://
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.

If you need help, or have queries, please contact\:


This vacancy is now closed.
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