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Community-based Protection Associate

Buenos Aires

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Buenos Aires
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Social Affairs
    • Civil Society and Local governance
    • Protection Officer (Refugee)
  • Closing Date: Closed

Hardship Level (not applicable for home-based)

A (least hardship)

Family Type (not applicable for home-based)


Staff Member / Affiliate Type


Target Start Date


Job Posting End Date

septiembre 20, 2023

Terms of Reference

Community-based Protection Associate plays a critical role within de Protection & Solutions Unit based in the Multi-Country Office (MCO) in Buenos Aires, Argentina. This position is responsible for supporting the operationalization of a community-based approach in countries under the MCO’s purview - Argentina, Bolivia, Paraguay, Uruguay, and Chile -. The successful candidate should have a solid understanding of the political, economic, and social systems within the region to effectively implement participatory approaches in line with the MCO´s Protection and Solutions Strategy.

Under the direct supervision of the Community-based Assistant Protection Officer, Community-based Protection Associate works directly with communities, and in close coordination with National Offices or Field Units, to assess the risks they face, identify those most vulnerable in line with the Age, Gender, and Diversity approach and to leverage their capacities to protect themselves, their families, and communities. She/he supports the application of protection standards and operational procedures at the local level. In this regard, knowledge and or experience on gender equality and gender-based violence is desirable.

In line with UNHCR commitment to Accountability to Affected Population, she/he supports all efforts devoted to foster the meaningful participation of those with and for whom UNHCR works in all UNHCR-led coordination structures and planning cycles. This involves the design and implementation of two-way communication channels to provide information and orientation as well as receiving feedback from those UNHCR seek to protect. It also comprises actively seeking the enhancement of refugee-led and other community-based organizations as key actors in line with the Whole of Society Approach as stated in the Global Compact on Refugees. The grass-root work will feed into the monitoring and adjustment of PSEA and external fraud prevention mechanisms in the area of operation and as part of the multi-functional team.

The CBP Associate contributes substantially to the implementation of the MCO´s Border Strategy. Hence, she/he should have participated in the design of interventions for challenging operational contexts with limited institutional presence and be available for regular field missions within the region. It is also important that he/she is familiarized with participatory approaches oriented to data collection in the field, qualitative analysis and report writing.

Fluency in Spanish and English is required, as well as the ability to work independently and under supervision, effectively prioritize tasks, and develop strong working relationships with colleagues, UN Agencies, and stakeholders across the region are also essential for success in this role. In summary, the CBP Associate will play a crucial role in supporting the operationalization of the localization strategy by collaboration with various units and stakeholders in the development of innovative solutions to enhance the protection environment in prioritized communities.


Standard Job Description

Community-Based Protection Associate Organizational Setting and Work Relationships The Community-Based Protection Associate is a member of the Protection Unit and may report to the Protection Officer, Community-Based Protection Officer, or another more senior staff member in the Protection Unit. Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Community-Based Protection Associate works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. The incumbent may have direct supervisory responsibility for part of the protection and/or support staff and supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level. To fulfil this role, the Community-Based Protection Associate is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within communities of PoC. The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning, programming and results, form the core of the work of the incumbent. S/he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity. Duties - Assist functional units, the Multi-Functional Team (MFT) and senior management to integrate participatory and community-based approaches in the overall protection strategy and operational procedures. - Through relationships with PoC and network of partners, stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to the protection team. Understand the perspectives, capacities, needs and resources of the PoC and advise the protection team accordingly, highlighting the specific protection needs of women and men, children, youth and older persons, persons with disabilities, marginalized groups. - Work with host communities to identify opportunities for national civil society involvement in improving the protection of PoC. - Work with implementing and operational partners as well as with displaced and local communities to develop community-owned activities to address, where applicable, the social, educational, psycho-social, cultural, health, organisational and livelihood concerns as well as child protection and prevention and response to GBV. - Assist in the analysis that identifies the capacities of communities of concern and risks they face. - Support participatory assessments by multifunctional teams and ongoing consultation with PoC. - Assist in planning and monitoring of programmes and budgets, with an AGD perspective - Build office capacity for community-based protection through training and establishing systems for community mobilization and participation of PoC. - Support communities in establishing representation and coordination structures. - Ensure community understanding of UNHCR's commitment to deliver on accountability and quality assurance in its response. - Act as an interpreter in exchange of routine information, contribute to related liaison activities and respond directly to routine queries. - Contribute to the enforcement of participatory AGD sensitive analysis as an essential basis for all of UNHCR's work. - Initiate AGD sensitive interventions at the appropriate level on community-based protection issues and to respond to protection concerns and incidents within the office, with external interlocutors, groups and individuals based on agreed parameters. - Identify and select which individuals or groups to prioritize for counselling and field visits based on agreed criteria. - Intervene with authorities on protection. - Enforce compliance of implementing partners with global protection policies and standards of professional integrity in the delivery of protection services. - Recommend and prepare payments to individual cases. - Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable. Certificates and/or Licenses Development, Human Rights, International Law International Social Work, Social Science, Political Science, (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified. Desirable UNHCR learning programmes (PLP). Knowledge of MSRP. Functional Skills IT-Enterprise Resource Planning (ERP) *IT-Computer Literacy UN-UN/UNHCR Administrative Rules, Regulations and Procedures PR-Community-based Protection - Principles and methodologies CL-Multi-stakeholder Communications with Partners, Government & Community PG-Stakeholder management and coordination with Implementing Partners (Gov/NGO/Corporate) TR-Capacity Buidling (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages





Desired Languages



Additional Qualifications


CL-Multi-stakeholder Communications with Partners, Government & Community, IT-Computer Literacy, IT-Enterprise Resource Planning (ERP), PG-Stakeholder management and coordination with Implementing Partners (Gov/NGO/Corporate), PR-Community-based Protection - Principles and methodologies, TR-Capacity Buidling, UN-UN/UNHCR Administrative Rules, Regulations and Procedures



Community Development/Social Work - Other, Development Studies - Other, Human Rights - Other, International Law - Other, Political Science - Other, Social Sciences - Other

Work Experience

Other information

This position doesn't require a functional clearance
This vacancy is now closed.
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