Knowledge Management Analyst
To address this challenge, the United Nations Development Program (UNDP) through the support of the Government of Australia Department of Foreign Affairs and Trade in the Philippines (DFAT), is implementing the Strengthening Institutions and Empowering Localities Against Disasters and Climate Change (SHIELD) Program. Australia invested AUD18 million in SHIELD which aims to make all people in target communities safer and more resilient to the impacts of natural hazard events and climate change. This will be realized by achieving three interdependent components:
- Component 1: Government, private sector, and civil society stakeholders in targeted local government units (LGUs) are collaborating to unlock funding and implementing informed and inclusive resilience actions
- Component 2: Relevant national government agencies (NGAs) are prioritizing action on local climate and disaster resilience
- Component 3: Philippine scientific agencies are producing tailored and accessible information for local resilience action
The SHIELD Program is implemented in partnership with the Government of the Philippines through the Department of Interior and Local Government and four Consortium Partners, namely, United Nations Human Settlement Program (UN-HABITAT), Philippine Business for Social Progress (PBSP), National Resilience Council (NRC), and the Consortium of Bangsamoro Civil Society (CBCS). The program will assist 11 vulnerable provinces, Metro Manila and the Bangsamoro Autonomous Region in Muslim Mindanao (BARMM).
UNDP has set up a SHIELD Support Unit (SSU) responsible for the day-to-day operations of the program. The SSU will undertake key functions to support the SHIELD Program Board, Executive Committee, Program Management Team, and collaborate with multi-stakeholder partners at the national and sub-national levels. In order to ensure that the knowledge harnessed and generated within and throughout the SHIELD Program is properly documented, utilized, and sustained, and that the project can pursue its role in thought leadership on the area of resilience building and related disciplines/fields, the SSU is seeking to recruit a Knowledge Management (KM) Analyst to oversee and lead the project’s knowledge creation and generation activities. In close coordination with the SSU, the KM Analyst shall perform the following tasks and contribute to the following results:
Under the overall guidance and supervision of the Programme Manager, the primary function of the Knowledge Management Analyst is to ensure that the knowledge harnessed and generated within and throughout the project is properly documented, utilized, and sustained and that the Consortium plays its thought leadership role in advancing the objectives of the entire SHIELD program. The KM Analyst works with the team members at the project level; and develops and maintains viable working relationships with key partners and stakeholders such as with implementing partners, members of the community/ies of practice/multistakeholder partnerships (MSPs) and project beneficiaries.
Thematic contribution to program implementation
- Undertake regular assessment on emerging innovation in resilience building and other related thematic areas/activities of SHIELD (e.g. disaster risk reduction, climate change, spatial planning, investment programming, grassroots solutions, etc.), both in country and globally, for further consideration and development/circulation.
- Work with the project team and partners to identify research needs, for example in the area of LGUs and MSMEs accessto finance, focusingon emerging inclusive and innovative financeproducts, or on approaches and tools for project proposal development, etc.
- Coordinate with the project team and consortium partners, and CO programme teams in the undertaking of assessments, case studies, sector briefs and other knowledge materials produced by the project
- Compile case studiesand best practices within the project (e.g. subnational government partners’ experiences, case studies) and UNDP and externally on the implementation of technical assistance and tapping of fund facilities and share with stakeholders to facilitate learning and improve efficiency and effectiveness
Knowledge management and capacity building
- Develop knowledge management strategy for the project and oversee its implementation
- Identify, document, and share best practices, successstories, lessons learnedfrom the projectto external stakeholders and vice versa.
- In coordination with the component leads, organize workshops and conferences and share insights and lessons learned from project technical assistance activities and innovations with MSPs, national and local ministries/government agencies,private sector, and other developmentpartners
- Taking off from the capacity needs assessment for SHIELD, support in the conduct of capacity-building exercises for knowledge management in coordination with the MEL specialist and other members of the project team
- Identify opportunities for synergy with other projects within UNDP and beyond, to advance the objective and knowledge agenda of the project
Documentation and reporting
- Ensure factsheets, thematic briefs, reports, and other published/unpublished products of the project are up-to-date and readily accessible
- Support project staff and project partners in the documentation of processes, learningand best experiences emerging from SHIELDLead the compilation and documentation of materials relatingto the activities of the project, and where applicable, facilitate the creation of a knowledge management solution for use to the project.
- Make sure that project staff have easy access to learning documents for reference purposes
- Closely work with UNDP CO Communication team and provideinputs for sharingon UNDPs platforms
- Actively support the project team in the preparation and submission of regular and other ad- hoc reports
Foster engagement among communities of practice that are aligned with SHIELD’s thematic focus/priority areas of intervention in localities
- Where applicable, facilitate the establishment of a community of practice or support already existing ones (e.g. in MSPs or current structures in government partners) on resilience building and ensurethe buy-in from key stakeholders in the sector
- Organize timely,focused, targeted e-discussions and on/offline eventsinvolving members of community of practice on agreed priority areas
- Detect and captureany relevant issuesfrom members of the CoP that could be promoted as an inter-practice discussion within the ambit of SHIELD.
- Reach out to all the CoP members through digestible, targeted email updates (“Community Snapshots”) to bring the most pertinent updates and opportunities for, including, relevant discussions, cross-cutting consultations, hands on “labs”, webinars, events.
- Assess and develop strategic relationships with various stakeholders such as government, donors, other NGOs and communities to facilitate knowledge sharing
Monitoring and evaluation
- Coordinate with the MEL specialist and ensure the project is properly monitored and evaluated
- Maintain updated evidence of workshops and seminars delivered in support of the project’s activities
- Support the MEL specialist and work with the project team and consortium partners and ensure their information needs on impact data and other monitoring tools are up to date.
- Assist relevant M&E activities through participating in the missions as well as supporting with materials and resources developed during the course of project implementation.
- Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
- Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
- Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
- Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
- Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
- Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
- Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical competencies :
- Writing and editing: Ability to create and/or edit written content in different UN languages.
- Communication :Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience; Ability to manage communications internally and externally, through media, social media and other appropriate channels
Business Direction & Strategy
- Strategic Thinking: Ability to develop effective strategies and prioritized plans in line with UNDP’s objectives, based on the systemic analysis of challenges, potential risks and opportunities; linking the vision to reality on the ground, and creating tangible solutions; Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight in order to model what future developments and possible ways forward look like for UNDP
- System Thinking: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system
- Knowledge Facilitation: Ability to animate individuals and communities of contributors to participate and share, particularly externally
- Knowledge Generation: Ability to research and turn information into useful knowledge, relevant for content, or responsive to a stated need
- Advanced university degree (Master's degree or equivalent) in International Development, Communication, Management, Information Management or other relevant field is required, or
- A first-level university degree (Bachelor’s degree) in the areas mentioned above in combination with an additional two (2) years of qualifying experience will be given due consideration in lieu of Master’s degree.
- Minimum 2 years (with Master’s degree) or 4 years (with Bachelor’s degree) of experience in delivering results on knowledge management and/or organizational management (e.g. capturing, storing, distributing knowledge and information)
- At least 2 years of experience working with national government agencies and/or international organizations preferably in knowledge management and communication will be an asset
- Proven experience in organizing and managing events and workshops will be an asset
- Track record in producing reports in English including project success stories, lessons learned, and best practices
- Demonstrated experience in content development, and/or editorial work
- Excellent presentation skills, appropriate to various audiences
- Experience in implementing disaster risk reduction/climate change projects
- Verbal and written proficiency in English and Pilipino
- Completion of Project Management training is an asset
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