Communication plays a vital role in all Organizations. The role includes market research, awareness-raising, communicating with media personnel to address Organization's news, and implementing communication policies and procedures to uphold their brand image. It is the collection and dissemination of critical, time-sensitive, lifesaving information among crisis-affected populations and humanitarian agencies, to enable a more effective response to emergencies.
The good thing about the communications job field, it is an easily transferable job field - this we explain more below. The sector knowledge and lingo are vital, but the skills and platforms used are essentially the same in all sectors.
To land a role in communications, here are some of the general skill requirements in the majority of the job ads at Impactpool:
- Proven technical knowledge of a wide range of multimedia (development of mass communications materials such as leaflets, photography, and audio/video productions), web and digital tools is required, including MailChimp, SurveyMonkey, and Drupal (having a portfolio or website with some of the exciting projects and industries you have worked in would be great)
- Outstanding article-writing and editing skills - The first point of judgment will be your cover letter and curriculum vitae.
- Developed an understanding of the needs of media and public audiences, preferably with NGO - a relevant approach (take a look at the organization's current digital presence, what are they doing right? Evaluate and study the way they present themselves and their brand to the public).
- Excellent knowledge and use of social media
- High level of self-motivation, initiative, and creativity
- Proven experience in using Photoshop, Illustrator, Final Cut, Adobe Suite (or other alternative design software)
- Time management skills and effective problem-solving skills are required.
- Strong interpersonal and communication skills, with an ability to work with both community members as well as local authorities in a sensitive and respectful manner, and ensure that all community members are represented.
- Previous experience in NGOs and/or humanitarian work is an asset.
- Regularly meet with and conduct interviews with media personnel.
- Act as a spokesperson for the organization.
- Write, edit, and distribute various types of content, including material for a website, press releases, marketing material, and other types of content that take the message to the public.
- Prepare and manage the organization’s communication budget.
- Given the importance of an organization’s public image, previous experience working in industries like journalism, public relations, or social media is generally required for the Communications Officer position.