Senior Supply Coordinator

Only candidates who are not nationals of the country of assignment are eligible to apply to this position

E (most hardship)

Non Family with Residential LocationDanger Pay

Budapest, Hungary

PR5

Professional

* Staff members will not normally serve in International Professional positions in the country of their nationality. In addition, in case of a first appointment upon recruitment, the assignment must be outside the staff member’s country of nationality.

In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.

Reason

Regular > Regular Assignment

No

2023-10-13

November 9, 2023

Senior Supply Coordinator

Organizational Setting and Work Relationships
The Senior Supply Coordinator may work in a country operation, a Regional Bureau or a division. The incumbent typically will work under direct supervision of the UNHCR Representative or Assistant Representative or Head of Operations or Head of Service S/he will advise and assist in the overall management of UNHCR's supply chain activities within the area of responsibility (AoR), which could be a country operation, several country operations or a region or in the division in support to the Organization¿s mandate. The incumbent has direct supervisory responsibility for a team of supply staff in the division, Bureau or country operation and may supervise other staff.
The Senior Supply Coordinator will oversee the efficient use of resources within their remit. S/he will have direct working relationship/arrangement with the Head of UNHCR offices with the AoR and will also have a responsibility to monitor, coach, and guide and intervene with Supply staff within the given AoR.
The incumbent will coordinate the delivery of assistance from the warehouses, if applicable. S/he will liaise with Supply Management Service (SMS) staff whom manage the Global Stockpiles and whom manage the Global Asset and Fleet Management, if and as required. In addition, the incumbent will coordinate with SMS regarding policies, overall planning, and management of resources that have an impact on Supply or where Supply has an impact on other parts of the operations.
The incumbent will maintain regular contacts with the Representatives and Heads of Offices in the AoR, SMS staff at HQs and Supply staff in the region to consult, discuss operational issues and to seek common grounds for solutions on activities and programmes of importance to UNHCR. Regular external contacts will include liaison with key stakeholders for UNHCR in any given regional framework, which may include Heads of National and/or International organizations, Embassies, other UN Agencies and High ranking officials including Ministries in the national Government.
The decisions taken by the Senior Supply Coordinator can directly influence the design and operation of UNHCR's supply chain management in the AoR. Proposals may have a substantive effect on UNHCR's policy on a wide range of issues in the country programmes. Errors could lead to significant damage to UNHCR's major objectives in terms of time, quality and resources and have a major negative impact on the safety of persons of concern. The Office's overall credibility could also be jeopardised.

In the Regional Bureaux, the incumbent is responsible for ensuring, in an effective and efficient manner which supports the Organization¿s Mandate, overall quality assurance and managerial support of operations, in line with the Bureau¿s 2nd line function, within the three lines of defence conceptual framework for effective control and risk management adopted by the UN system.

S/he will, further, cover the full spectrum of managerial oversight, manage performance and monitor the adherence of Country Operations to UNHCR's rules and regulations, monitoring, identifying and addressing any emerging issues and risks as appropriate. The incumbent also promotes a culture that is results-oriented, efficient and based on trust and pursues measures to ensure that inclusion, gender balance and diversity are taken into due consideration in staffing, resource allocation and representation at all levels throughout the AoR.

As a key custodian of the organization's standards of conduct, s/he will proactively establish a working environment where all personnel feel safe, heard, equipped and empowered to speak up; demonstrate no tolerance for sexism, gender inequality, discrimination of any kind, abuse of power, harassment or sexual harassment; foster ongoing dialogue on those matters; take seriously all issues of inappropriate behaviour and actions reported, whether formally or informally; and seek guidance and support as necessary to ensure that appropriate follow-up is taken, working on the basis of zero tolerance for any form of misconduct.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Assist the operations within the AoR in the overall management of UNHCR's supply chain activities in an effective and efficient manner by providing technical advice and support to operations across the range of supply functions. For example; sourcing, procurement, fleet, assets, logistics, warehousing, customs clearance, transport, air operations, construction procurement and contracting, vendor performance, partner performance, overall supply reporting.
- Rapidly respond to changing needs in an emergency mobilizing adequate resources (financial, human and material).
- Be actively involved in the selection of partners and the design of partnership activities as stated in the PPAs across the supply functional areas. In close coordination with Programme and Project Control functions, ensure that the delegation to Partner Procurement is done in accordance to policy, observing the best interest of the organization. Support offices in determining if there is a comparative advantage over direct implementation and/or the commercial sector. Monitor performance of partners regarding Supply functions and support offices in resolving performance. Escalate to HQ concerns regarding transparency, ethics and handling of funds/resources.
- Coordinate fleet planning and right sizing for operations within the AoR in line with operational needs and existing policies and procedures.
- Membership in the appropriate asset management board to ensure timely disposal of obsolete vehicles and other assets.
- Coordinate and track the responses to deadlines for reporting on various supply activities such as; physical verification of inventory, physical verification of assets, timely submission of vehicle incidents and submission of claim documents, coordinate audit responses on supply recommendations with the operation and SMS.
- Conduct trainings / workshops with UNHCR staff or partners or suppliers on specific supply topics and monitor impact of such.
- Coordinate, manage and support the procurement processes to ensure timely, cost-effective and adequate delivery of goods, services and cash based interventions (CBI) to support operational needs.
- Advise offices within the AoR on supply chain structures to meet the needs of the local environment and to safeguard that the right level and number of supply staff in the operations given the volume, risk and context.
- Ensure that all major areas where UNHCR is exposed to loss of economic value such as warehouse stocks, vehicle accidents, goods in transit, etc. are covered by insurance.
- Develop and continually improve logistics and procurement planning, for instance by utilizing the DEMANTRA system and reviewing the Country Financial Report, in order to enhance transparency and efficiency. Monitor procurement forecasts versus actual requirements so as to improve any shortcomings in the process.
- Ensure adequate capacity to respond to an emergency and develop contingency plans for the supply function as part of the operational plans. Maintain the Supply contingency plans based on operational needs and diagnostics. Prepare strategies and plans for procurement and delivery of relief items and/or CBI according to UNHCR's short-, medium- and long-term requirements to support operations.
- Develop a supply chain strategy, structure and budget that is aligned with the UNHCR and SMS strategy is inserted in the operations plans, COP planning and reporting.
- Provide guidance on and conduct market research to expand local and regional sourcing.
- Establish a network of relevant contacts and build constructive relations with government authorities, implementing partners, UN agencies and others, at an appropriate level, to foster mutual cooperation and developing trust to ensure timely delivery of relief items avoiding bottlenecks.

For positions in the regional bureaux only:
- Act as the Ex-officio of the Regional Committee on Contracts. Advising the committee on the procurement rules during the meetings, reviewing and clearing cases from offices in the region to submit to RCC for approval within delegation of authority. Conduct oversight on LCC performance within in the region and provide feedback and guidance. Make recommendations to SMS if a procurement delegation should be reviewed.
- Assess the need and proposing emergency procedures such as extended procurement deadlines to facilitate the work of the teams and make Supply operations more responsive to operational needs and deadlines.
- Regularly visit country operations and their Supply teams including visits to camps and other operational sites, provide oversight and support within the operational context.
- Organize and deliver training at regional level in the different Supply functions such as procurement, logistics, asset and fleet management.
- Assist in preparations for audits and other strategic reviews of Supply including check lists and pre-audits as well as follow up on implementation of recommendations by the auditors.
- Make available Supply staff from the regional team for supporting country teams after the assessment of requirements.

For positions in country operations only:
- Act as the Ex-officio of the Local Committee on Contracts. Advising the committee on the procurement rules during the meetings, reviewing and clearing cases from offices in the country.

- Lead risk assessments and discussions with team(s) to proactively manage risks and seize opportunities impacting objectives. Ensure that risk management principles are integrated in decision-making both at strategic and operational levels. Allocate resources for planned treatments with resource requirements in Strategic Plans. Ensure that risks are managed to acceptable levels and escalate, as needed. If a Risk Owner, designate the Risk Focal Point and certify that the annual risk review is completed and ensure that the risk register is updated during the year, as needed.
- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For P5 - 12 years relevant experience with Undergraduate degree; or 11 years relevant experience with Graduate degree; or 10 years relevant experience with Doctorate degree

Field(s) of Education
Supply Chain Management; Business Administration; International Commerce; Economics;
or other relevant field.

Certificates and/or Licenses
Certificate from Chartered Institute of Purchasing & Supplies, e.g. CFIPS, CMIPS, MCIPS

Relevant Job Experience
Essential
8 years should be in international capacity in Supply, preferably in a UN agency.
Desirable
Knowledge and working experience of PeopleSoft/MSRP Supply Chain applications.

Functional Skills
UN-UN/UNHCR Administrative Rules, Regulations and Procedures
SC-Logistics
SC-UN/UNHCR Procurement Rules and Procedures
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

The incumbent should have a strong demonstrated experience in supply, procurement and logistical management and understand the rules and regulations. UNHCR experience is an added asset. The incumbent should be do-er and support the team to ensure the work is delivered, often with short deadlines.

Strong interpersonal skills and a mature approach are necessary to effectively manage the team and coordinate with a variety of multi-functional stakeholders internally and externally. The incumbent is expected to be a leader, team-player, forward-looking, operational, and solutions-oriented. In addition, s/he should provide space and lead open and new innovative approaches in the supply management.

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Operational context

Nature of Position:

The Ukraine operation is fast moving and responding both to emergencies as well work on longer term strategic interventions in CBI, shelter and protection. The incumbent will be expected to ensure an active and effective response to a very fluid situation in high-risk duty stations. The incumbent is expected to ensure an active and effective to the supply management in the operation. The Senior Supply Coordinator ensures appropriate responses to operational requirements are timely, accurate, and effective and will among others. The incumbent will work under the supervision of the Principal Situation Coordinator.

The role requires the incumbent to regularly liaise and maintain positive and constructive relationships internally and externally. The incumbent is expected to build a relevant network of contacts and build constructive relations with government authorities, implementing partners, UN agencies and others, at an appropriate level, to foster cooperation and developing trust to ensure timely delivery of the protection and operational outcomes of the operation.

The incumbent should ensure effective and efficient coordination with the Regional Bureau and SMS on all matters related to supply and logistics. The incumbent will lead and supervise a large supply team and is expected to lead, support, train and provide capacity building where required.

General:

The United Nations High Commissioner for Refugees (UNHCR) has been present in Ukraine since 1994 and substantially increased its presence and response after the full-scale invasion of Ukraine in February 2022. The geographical presence within Ukraine has significatively expanded to deliver the emergency response. The country office is located in the capital, Kyiv, and sub- and field offices, as well as field units, are located in Chernivtsi, Dnipro, Kyiv, L’viv, Odesa, Poltava, Uzhhorod and Vinnytsia. The current set-up is the foundation for the 2024 structure, which, however, may need to be continuously reviewed and adjusted in response to the evolving operational environment.

The war in Ukraine has caused death and suffering on a dramatic scale and left at least 17.6 million people in urgent need of humanitarian assistance and protection.  At the end of September 2023, some 5 million people are estimated to be internally displaced, while around 6 million refugees from Ukraine have been recorded across Europe, most of them women and children. Ukraine also hosts a few thousand asylum-seekers and refugees and is home to more than 35,000 people who are stateless or at risk of statelessness.

The massive destruction of civilian infrastructure, with the energy sector being particularly targeted has made life unbearable for millions of people who have lost their homes and livelihoods, and has severely disrupted access to electricity, water, heating as well as critical services, including healthcare, education and social protection services. Humanitarian access continues to be hampered, particularly in areas in the East under the temporary military control of the Russian Federation.

Civilians remain exposed to serious risks to their physical security and integrity, particularly in eastern and southern regions of Ukraine. The risk of GBV, including sexual violence, is high particularly in areas of active hostilities. The separation of families is one of the problems most reported by protection actors, particularly following displacement. Populations displaced or affected by the war live in situations of deprivation, following the loss or damage of their housing, loss of incomes, and the lack of access to essential services, such as health care or education.

The Government of Ukraine maintains a strong lead role in responding to the needs of its population and UNHCR supports the Government and its central and local institutions to provide protection, shelter/housing, cash and in-kind assistance to people impacted by the war. Currently, UNHCR has MOUs with three line ministries, 17 regional state administrations and agreements with 29 partners, mainly local NGOs. Under the leadership of the UN Humanitarian Coordinator, UNHCR operates as part of the inter-agency humanitarian response, working in close coordination with local authorities and humanitarian partners. UNHCR is leading three clusters - Protection, Shelter and NFIs, and CCCM and is part of the Durable Solutions Steering Committee.

The strategic orientation of UNHCR’s response is to reach people with specific vulnerabilities who remain in frontline and heavily affected areas with immediate relief while supporting displaced people and those who have remained in their homes, or returned, with protection advice, housing support and cash assistance to enable their recovery and attainment of durable solutions.

Protection is truly at the centre of this response, as the highest critical needs of the population caused by the international armed conflict are in the area of protection, and UNHCR leads this sector through the Protection Cluster. The Assistant Representative (protection) is therefore not only a key member of the senior management team in the Operation, s/he also regularly represents UNHCR in meetings/conferences, before donors and on the Humanitarian Country Team and in other fora where protection strategies and programmatic responses are developed. Since Ukraine is a highly sophisticated country with a strong government leadership and well-established administrative, social protection and digital systems, it is essential to design and deliver UNHCR’s protection programs in a way which simultaneously addresses immediate needs and supports the further development of sustainable and inclusive national protection systems.

As an EU candidate country, Ukraine will also embark on substantial reforms in numerous sectors, including justice and home affairs, which presents an opportunity to contribute to strengthened and more inclusive protection, asylum and statelessness reduction systems. Working closely with government authorities, local community representatives and partners from the embassies, UN, civil society and international financial institutions, amongst others, is thus key to ensuring that UNHCR’s response is closely aligned with and complementary of national and local strategies and recovery plans.

As the war continues, new urgent humanitarian needs are created every day, alongside protracted ones and peoples’ and communities’ efforts to recover and rebuild their lives in war-torn communities. Among the some 5 million IDPs and 6 million refugees from Ukraine, the majority express a hope and desire to return to their homes as soon as the security situation allows. The protection needs of the population thus need to be analysed and addressed both from a humanitarian as well as from an early recovery and durable solutions perspective, with UNHCR playing a leading role in this work.

Working and Living conditions:

The United Nations High Commissioner for Refugees (UNHCR) has been present in Ukraine since 1994 but has increased its presence by a substantially larger scale up in the operation’s structure, staffing and response after the invasion of Ukraine in February 2022. The geographical presence within Ukraine has significatively expanded to deliver the emergency response. The Country Office is based in Kyiv and new operational offices have been established in the central and western regions. UNHCR now has direct operational presence in Chernivtsi, Dnipro, Kyiv, L’viv, Odesa, Poltava, Uzhhorod and Vinnytsia. The current structure will be continuously reviewed and adjusted in response to the evolving operational environment.

International and national staff live in private apartments in the cities of their duty stations. The quality of life is high, as Ukraine is a developed country with functioning infrastructure. However, the volatile security situation, which includes frequent missile and drone attacks that trigger air raid alarms, affects the living and working environment on a more or less daily basis, including during the winter when energy infrastructure has been attacked.

Security:

There is an ongoing armed conflict in Ukraine and parts of some oblasts, including Donetska, Luhanska, Khersonska, and Zaporizka oblasts, are temporarily controlled by the Russian Federation Armed Forces. The Line of Contact (LoC) is the primary area of kinetic military operations, particularly in the east (Donbas) and southeast regions. Cruise missiles, ballistic missiles, aero-ballistic missiles, and unmanned aerial vehicles (UAVs) have been targeting vital civilian and military sites, including airports, since the start of the invasion. As a result, commercial air travel is suspended, and vehicles and trains are the only modes of transportation.

Critical energy and transportation infrastructure have also been targeted in large-scale aerial attacks since October 2022, resulting in frequent power outages and connectivity issues. These conditions may lead to additional challenges during the upcoming winter season, affecting staff safety and well-being.  The UN has not been targeted and retains its impartiality and neutrality when delivering its mandate. However, the danger cannot be fully ruled out, and risks to personnel and dependents, assets, and programmatic activities remain extant.

UN Security Management System (UNSMS) is using comprehensive Security Risk Management (SRM) processes to identify and evaluate security threats and risk levels, which are regularly reviewed. Currently, the most significant threats and hazards are associated with armed conflict, with current risk levels ranging from “high” to “very high” or “unacceptable” in areas with ongoing hostilities. This has resulted in a reduction of humanitarian space, making it difficult and sometimes impossible to access beneficiaries in contested areas.  When assessing risk levels, the security personnel and the UNHCR Representative, as part of the country’s Security Management Team, adhere to the SRM process as defined by the UNSMS. However, it's important to note that, in general, the projected risk levels in all three SRM areas where the UN/HCR operates are “high”.

Therefore, those applying for positions in Ukraine should be prepared to work in a highly dynamic security environment where unexpected events occur frequently. Air raids are common, and staff may be required to work from bunkers or underground carparks, metro stations, and other locations for extended periods. Power and water outages could be expected during the winter months and disruptions to public services such as shops and restaurants may occur. Curfews are in place throughout the country, and mission travel must be authorized by the Representative or designated managers, subject to the completion of mandatory BSAFE, SSAFE, and IFAK training and security clearance procedures.

The security unit works closely with UNDSS to ensure that program activities can be implemented within the acceptable level of risk by following the required measures and procedures set up and approved by the Designated Official. Due to the evolving operational and security environment in the country, UNHCR is flexible and may relocate its offices to better serve its mandate of providing protection and assistance to those in need.

Additional Qualifications

Skills

Bachelor of Arts (BA): Business Administration, Bachelor of Arts (BA): Economics, Bachelor of Arts (BA): International Commerce, Bachelor of Arts (BA): Supply Chain Management

Certifications

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Leadership, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Stakeholder management, Strategic planning & visions, Teamwork & collaboration

https://icsc.un.org/Home/SalaryScales

Compendium

Bi-annual Compendium 2023 Part B - October 2023

Additional Information

This position doesn't require a functional clearance