IMPORTANT NOTICE\: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device

  • FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture.
  • Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply;
  • Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
  • FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination　　
  • All selected candidates will undergo rigorous reference and background checks
  • All applications will be treated with the strictest confidentiality

Organizational Setting

The Food and Agriculture Organization of the United Nations (FAO) supports the transformation to More efficient, inclusive, resilient and sustainable agri-food systems, for Better production, Better nutrition, Better environment and Better life, leaving no one behind. The Office of Communications (OCC) is responsible for both external and internal communications of the Organization. It aims at making FAO’s communications strategic, coherent, focused and impactful, while ensuring effectiveness and efficiency in communication-related operations


Reporting Lines

The Consultant/PSA.SBS will report directly to Communications Officer (Head of Social Media), under the general supervision of the Chief of the Digital and Multimedia Branch (OCCI).


Technical Focus

Social media, digital media, communications


Tasks and responsibilities

In close collaboration with OCC branches and focal points, the incumbent will\:
• Contribute to the development and strengthening of social media presence, in a strategic and coordinated manner across all platforms managed by the Office of Communications.
• Support on digital campaigns, including drafting of campaign strategies, overseeing production of content related to the campaign, creating content plans and producing final evaluation reports.
• Develop, review, proofread and provide clearance for a wide range of communication materials for use on FAO’s social media channels, ensuring consistency with FAO’s key messages, terminology and style.
• Contributes to the daily management of FAO’s English presence on social media platforms such as Facebook/Instagram/LinkedIn/X. This includes\:
 Regular posting of content on the platforms as key means of mobilizing support for FAO and its work at an international level by producing and identifying suitable content available on FAO website and preparing postings, taking decisions on behalf of the Organization on the content posted and the impact on FAO’s image. This also includes, and is not limited to, responding to queries, ensuring compliance of corporate social media accounts to the social media policy, regularly providing feedback to the account managers based in HQ, Regional and country offices.
 Drafting and reviewing copies for other corporate channels in English.
 Supporting the clearance for new corporate X accounts and Facebook pages, in compliance with the social media policy.
 Being an active promoter of FAO’s work in social media spaces to promote the image and messages of the Organization and engage with online audiences.
• Provide recommendations on what can be done to improve digital influencer related social media content and activities.

• Support the overall social media marketing strategy for FAO by\:
 Managing marketing strategy for key FAO campaigns on X/Meta.
 Supporting country offices in managing their Facebook pages and marketing campaigns.
 Researching and vetting influencers for key FAO campaigns and carry out influencer marketing on Facebook and X.
• Work with graphic designers to produce content for digital channels and campaigns.
• Support the formulation of the corporate social media policy, influencer engagement strategy, encouraging the adoption of digital trends across the Organization. This includes giving trainings to staff on the use of social media.
• Support in creation of TikTok/Instagram videos and TikTok/Instagram specific campaigns with digital influencers.
• Perform other duties as required.
• Liaison with the Office of Communication (OCC) will be maintained, either directly or through an agreed focal point/coordinator, to ensure compliance with OCC standards, appropriate review and clearance processes.
• All communication materials will follow FAO clearance processes and comply with FAO standards, including\:
FAOSTYLE (English\: https\://www.fao.org/3/cb8081en/cb8081en.pdf; French\: https\://www.fao.org/3/AC339FR/ac339fr.pdf; Spanish\: https\://www.fao.org/3/ac339s/ac339s.pdf; Arabic\: https\://www.fao.org/3/ac339a/ac339a.pdf; Chinese\: https\://www.fao.org/3/ac339c/ac339c.pdf);
FAO terminology http\://www.fao.org/faoterm;
FAO Names Of Countries https\://www.fao.org/nocs/en;
Story guidelines http\://intranet.fao.org/fileadmin/user_upload/occ/Quick_Guides/UPDATED-Digital-Storytelling-Guide-EN-FINAL.pdf;
Story template http\://intranet.fao.org/fileadmin/user_upload/occ/Quick_Guides/FAO-Stories-Template-UPDATED.pdf;
UN map standards (available to staff);
FAO Brand and policy book (available to staff).
• Further guidance regarding FAO communications, policies and procedures can be found through the FAO intranet, OCC section.


CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING


Minimum Requirements

• University degree in in communication, social science, journalism, political science or a related field
• 1 year (Level C) or 5 years (Level B) of relevant experience in digital communication and content production for digital platforms.
• For consultants, working knowledge (Level C) of English and limited knowledge of another FAO official language (Arabic, Chinese, French, Russian or Spanish). For PSAs, working knowledge (Level C) of one of FAO’s official languages. Level B of another language is desirable.

FAO Core Competencies

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

• Work experience in more than one location or area of work, particularly in field positions is desirable
• Extent and relevance of experience in the field of communication services for prominent organizations, particularly at the international level.
• Extent and relevance of experience in producing high-quality digital and multimedia materials for a wide variety of internal and external stakeholders and audiences.
• Extent and relevance of experience in managing and monitoring multilingual social media channels and campaigns including knowledge of back-end technologies required.
• Demonstrated experience in handling corporate social media accounts across multiple language

Selection Criteria

• Level, extent and relevance of experience with social media, social media campaigns, influencer marketing, digital marketing, monitoring and evaluation.
• Ability to participate and work in a team under tight deadlines.
• Demonstrated experience working in complex environments.
• Ability to manage tight deadlines and multiple work streams.
• Depth of English language skills\: full fluency in written English.
• Knowledge of Adobe Creative Suite and/or design tools such as Canva is desirable.

Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency

ADDITIONAL INFORMATION

  • FAO does not charge any fee at any stage of the recruitment process (application, interview, processing)
  • Please note that FAO will only consider academic credentials or degrees obtained from an educational institution recognized in the IAU/UNESCO list
  • Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http\://www.whed.net/
  • For more information, visit the FAO employment website
  • Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

HOW TO APPLY

• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance\: https\://fao.service-now.com/csp

FAO IS A NON-SMOKING ENVIRONMENT

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.