Head of Strategic Workforce Planning Unit

Only candidates who are not nationals of the country of assignment are eligible to apply to this position

H (no hardship)Family PR4Professional

* Staff members will not normally serve in International Professional positions in the country of their nationality. In addition, in case of a first appointment upon recruitment, the assignment must be outside the staff member’s country of nationality.

In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.

Reason

Regular > Regular AssignmentNo2024-04-01November 28, 2023

Head of Strategic Workforce Planning Unit

Organizational Setting and Work Relationships

The position is located within the Division of Human Resources (DHR). The Division’s mission statement indicates that DHR is a strategic, trusted, and innovative business partner in enabling UNHCR to protect and respond to forcibly displaced and stateless people by attracting, motivating, retaining, and developing a talented, diverse, and agile workforce while nurturing a culture of excellence, respect, and wellbeing for all.

The Strategic Workforce Planning Unit is situated with two other Units (Field Support Unit; Organizational Design and Job Evaluation Unit) within the Strategic Workforce and Structural Planning Section in DHR’s Human Resources Partnership Operational Service.

The Head of Strategic Workforce Planning Unit works under the direct supervision of the Chief of the Strategic Workforce and Structural Planning Section. The Chief of the Section reports to the Deputy Director/Head of Human Resources Operational Partnerships Service of DHR.

The Strategic Workforce Planning Unit leads the implementation of the strategic workforce planning approach in the Organization. The incumbent provides leadership in enabling UNHCR to continue its implementation of effective strategic workforce planning to align the broader workforce with business strategy and priorities, ensuring alignment with the evolving nature of UNHCR work and successful succession planning. The unit will focus on the introduction of new reports, tools, and processes as well as the identification of gaps and the development of mitigation actions aimed at addressing them. The incumbent works closely across DHR and with, HR colleagues in Operations, Divisions, and Bureaux as well as in contact with other UN and International Organizations to exchange best practices around Strategic Workforce planning.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties

• Strengthen and continuously improve the impact of strategic workforce planning through process simplification, enhancements in technology and further linking with other HR processes and talent initiatives.
• Apply strategic workforce planning principles to analyse past and current trends and changes in patterns related to the organization’s workforce to support the development of strategies to align jobs to needs, the mitigation of gaps and overlaps.
• Lead in the formulation of business requirements and implementation of a Workforce Planning tool.
• Contribute to the development of strategies related to global workforce planning and organizational design.
• Work with HR Data team to strengthen workforce reporting and analytics, particularly around forecasting.
• Apply data analysis techniques to identify trends and patterns in the organization's workforce data. Use insights gained from data analysis to support strategic workforce planning decisions, including job alignment, gap mitigation, and organizational design to enhance the agility and strategic capacity of UNHCR's workforce planning.
• Effectively collaborate with other Units in the Section, and relevant teams and officers within DHR and UNHCR, establishing respectful, consultative, and effective working relationships in areas of mutual interest, including through personal example.
• Identify and establish a workplan for the Unit, with priority and measurable outputs, in consultation with Unit, Section and Service members; implement, monitor, evaluate and amend the workplan on a regular basis.
• Engage with auditors, prepare responses and reports supporting DHR’s oversight processes.
• Identify, establish, and maintain contacts with relevant peers in UN agencies and other humanitarian organizations.
• Lead risk assessments and discussions with team(s) to proactively manage risks and seize opportunities impacting objectives. Ensure that risk management principles are integrated in decision-making both at strategic and operational levels. Allocate resources for planned treatments with resource requirements in Strategic Plans. Ensure that risks are managed to acceptable levels and escalate, as needed. If a Risk Owner, designate the Risk Focal Point and certify that the annual risk review is completed and ensure that the risk register is updated during the year, as needed.
• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

For P4 - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education

Public Administration,                        Business Administration,                   Human Resources,

International Relations,                      Political Science,                                Law;      

or other relevant field.

Certificates and/or Licenses

Data Management

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential

Experience in providing strategic human resources guidance to management. Ability to analyse and manage quantitative data and effectively communicate insights that inform workforce decisions.

Desirable

Knowledge of UN jobs, organizational structure and workforce. Strong analytical skills and ability to think conceptually and make connections regarding workforce trends and issues. Experience in HR analytics. Certification or training in Strategic Workforce planning. Experience in working in Field Operations.

Functional Skills

DM-Data Collection and Analysis

MG-Field Operations Management

MG-Management Planning

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Competency Requirements

All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.

Core Competencies

Accountability

Communication

Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation

Managerial Competencies

Empowering and Building Trust

Judgement and Decision Making

Leadership

Managing Performance

Managing Resources

Strategic Planning and Vision

Cross-Functional Competencies

Analytical Thinking

Innovation and Creativity

Technological Awareness

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Candidates for this position should have experience in strategic workforce planning in large organizations, comfortably working with highly complex workforce modeling and planning frameworks. We look for an innovative, results-driven, and dynamic team leader and team player. The ideal candidate should be capable of analyzing complex data/information and interpreting/presenting it to technical and non-technical audiences.

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Operational context

Occupational Safety and Health Considerations:

The position is located at the UNHCR's Global Service Centre (GSC) in Budapest. The function may require mission’s travel, ranging from A to E hardship duty stations. UNHCR will provide all feasible support to accommodate persons with disabilities in this function as well as throughout UNHCR's workforce, including to support mission travel for persons with disabilities.

Nature of Position:

The position is located within the Division of Human Resources (DHR). The Division’s mission statement indicates that DHR is a strategic, trusted and innovative business partner in enabling UNHCR to protect and respond to persons of concern by attracting, motivating, retaining and developing a talented, diverse and agile workforce, while nurturing a culture of excellence, respect and wellbeing for all. The Strategic Workforce Planning Unit (SWP), is situated within the Strategic Workforce and Structure Planning Section (SWSPS) with two other Units, Field Support Unit (FSU) and Organizational Design and Job Evaluation Unit (ODJEU) within DHR's Human Resources Operational Partnership Service (HROPS). The Head of Strategic Workforce Planning Unit works under the direct supervision of the Chief of Section.

Living and Working Conditions:

The position is based at the GSC in Budapest, which hosts a large UNHCR workforce of varied functions. Budapest, as the capital of Hungary, has very good infrastructure, health, education, banking, and recreational facilities. Budapest is H category duty station. There are no specific persistent security concerns. However, staff members need to take responsibility for their own personal and residential security at all times. UNHCR will undertake any feasible interventions to support its personnel and their dependents, including those of varied backgrounds, orientations and abilities, in order to protect and accommodate a diverse and inclusive UNHCR workforce.

Additional Qualifications

Skills

Bachelor of Arts (BA): Business Administration, Bachelor of Arts (BA): Human Resources, Bachelor of Arts (BA): International Relations, Bachelor of Arts (BA): Law, Bachelor of Arts (BA): Political Science, Bachelor of Arts (BA): Public Administration

Certifications

Data Management - Other

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Innovation & creativity, Judgement & decision making, Leadership, Managing performance, Managing resource, Organizational awareness, Strategic planning & visions, Teamwork & collaboration, Technological awareness

https://icsc.un.org/Home/SalaryScales

Compendium

Add. 1 to Bi-annual Compendium 2023 - Part B

Additional Information

This position doesn't require a functional clearance

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