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Chief, Information and Communication Technology (P3)


  • Organization: OSCE - Organization for Security and Co-operation in Europe
  • Location: Warsaw
  • Grade: Mid level - P-3, Internationally contracted - Open for OSCE's 57 participating States
  • Occupational Groups:
    • Communication and Public Information
    • Information Technology and Computer Science
    • Managerial positions
  • Closing Date: 2024-01-01



The OSCE has a comprehensive approach to security that encompasses politico-military, economic and environmental, and human aspects. It therefore addresses a wide range of security-related concerns, including arms control, confidence- and security-building measures, human rights, national minorities, democratization, policing strategies, counter-terrorism and economic and environmental activities. All 57 participating States enjoy equal status, and decisions are taken by consensus on a politically, but not legally binding basis.


The Office for Democratic Institutions and Human Rights (ODIHR) is the principal institution of the OSCE responsible for the human dimension. ODIHR is active throughout the OSCE area in the fields of election observation, democratic institutions and processes, human rights, tolerance and non-discrimination, and Roma and Sinti issues. ODIHR's assistance projects and other activities are implemented in participating States in accordance with ODIHR's mandate.


The Information and Communication Technology (ICT) Unit provides support to ODIHR in the field of Information and Communication Technology, including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards and for supporting local ICT serves and their users.


Tasks and responsibilities:


Under the direct supervision of the Second Deputy Director, the incumbent performs the following functions:

  1. Managing the IT Infrastructure operations (systems, LAN/WAN, Helpdesk), business application systems, telecommunications, systems security, systems administration, user support for about 200 staff members, and limited systems support and development;
  2. Preparing budgets, projections for ICT spending and ICT and Business Applications strategy and policies; monitoring the budget and procurement requirements of the Unit to ensure optimal planning and use of financial resources;
  3. Managing hardware and software standards, planning capacity, evaluating and selecting the most appropriate and cost-effective hardware and networking infrastructure;
  4. Providing recommendations for the development and management of business applications, information, resources, and technology to support the organization's strategic goals and priorities;
  5. Providing ICT guidance and support for ODIHRs field activities, observation missions, conferences, projects and tools for external customers. Co-ordinating together with the business units the design, implementation and continuous development of IT-tools and methodologies necessary to support the implementation of their mandate;
  6. Making presentations to higher level management on ICT strategy, budget and related activities and advising and assisting Senior Management on the application of Information Technology services as a cost effective tool;
  7. Providing leadership and managing the staff of the Unit to ensure the timely delivery of outputs and the availability of the right skills and competencies; monitoring staff performance and carry out performance appraisals, managing the continuous update and skills training for staff, particularly in relation to new ICT technologies and Applications developments, co-ordinating related work assignments and resource allocation;
  8. Performing other duties as assigned. 

For more detailed information on the structure and work of the OSCE Office for Democratic Institutions and Human Rights, please see 


Education and Experience:


  • First-level university degree in Computer Science or equivalent course of study; formal certification in ITIL and Project Management;
  • A minimum of six years of progressively responsible professional experience in the ICT area, including managerial and versatile technical experience, and experience of working for an international corporation or organization;
  • Excellent knowledge of English with highly-developed presentation and writing skills is essential; working knowledge of other OSCE languages is an asset;
  • Ability to work with people with different national, religious or cultural backgrounds.
  • Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities.

Remuneration Package:


Monthly remuneration is approximately EUR 6,700 depending on post adjustment and family status. OSCE salaries are exempt from taxation in Poland. Social benefits will include participation in the Cigna medical insurance scheme and the OSCE Provident Fund. The Organization contributes an amount equivalent to 15% of the employee's salary to this Fund and the employee contributes 7.5%. Other allowances and benefits are similar to those offered under the United Nations Common System.


Appointments are normally made at step 1 of the applicable OSCE salary scale.



If you wish to apply for this position, please use the OSCE's online application link found under


The OSCE retains the discretion to re-advertise/re-post the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration. 


Only those candidates who are selected to participate in the subsequent stages of recruitment will be contacted.


Please note that vacancies in the OSCE are open for competition only amongst nationals of participating States, please see


The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization. 


Candidates should be aware that OSCE officials shall conduct themselves at all times in a manner befitting the status of an international civil servant. This includes avoiding any action which may adversely reflect on the integrity, independence and impartiality of their position and function as officials of the OSCE. The OSCE is committed to applying the highest ethical standards in carrying out its mandate. For more information on the values set out in OSCE Competency Model, please see


The OSCE is a non-career organization committed to the principle of staff rotation, therefore the maximum period of service in this post is 7 years. The mandatory retirement age at the OSCE is 65 years for contracted positions at the general service, professional and director level. The organization shall apply an age limit of 63 years at the time of appointment as the incumbent selected is normally expected to carry out the contractual obligation of two years.


Please be aware that the OSCE does not request payment at any stage of the application and review process.

Additional Information
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.