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Senior Manager, Communications


  • Organization: Evidence Action
  • Location: Delhi
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Communication and Public Information
    • Managerial positions
  • Closing Date: Closed
This position is with EAII Advisors, Evidence Action's technical partner in India.

Position Overview

Job Title: Senior Manager, Communications

Employment Status: Full Time

Position Location: New Delhi

About EAII Advisors

EAII Advisors, Evidence Action’s technical partner in India, supports the implementation of the school and Anganwadi-based National Deworming Day program, as well as iron and folic acid supplementation programs, across 11 states by providing technical assistance to applicable state ministries of health, education, and women and child development. Moving forward, EAII Advisors aims to expand its impact by collaborating with more state governments on these existing programs, as well as supporting new public health, water, & nutrition programming.

EAII invites applications for the position of Senior Manager, Communications in New Delhi.

About Evidence Action
Evidence Action aims to be a world leader in scaling evidence-based and cost-effective programs to reduce the burden of poverty for hundreds of millions of people in the poorest places. Last year Deworm the World reached 280 million people with deworming medications, partnering with governments to launch, scale, and sustain mass school-based deworming programs, including in India. Meanwhile, Dispensers for Safe Water provided 4M people across rural Africa with clean water, saving thousands of young lives. The approach relies on an innovative and human-centric design to deliver clean water at the source. These serve as just two examples of the work Evidence Action is undertaking.

In addition to running these scaled programs, Evidence Action leverages its unique Accelerator to develop the next generation of programs. These programs are rigorously tested to ensure exceptional scale, cost-effectiveness, and clear evidence of impact. In 2019 we launched an ambitious new strategy, intending to double our impact over the next five years, with much of that impact coming from new programs identified and scaled through the Accelerator.

Evidence Action has a presence across 9 countries, with major offices and/or technical partners in Nairobi, Kenya; Delhi, India; and Washington, D.C. Evidence Action’s programs have been recognized by GiveWell, the Skoll Foundation, the Life You Can Save, Giving What We Can, and covered in the Economist, NPR, and the New York Times.

About India Safe Water Now
Evidence Action’s Safe Water Now program provides safe drinking water to over 10 million people across rural Uganda, Malawi, and Kenya. Recent evidence highlights that water treatment may be among the most cost-effective interventions available to save young children's lives, reducing all-cause child mortality by about 25%. The Dispensers for Safe Water (DSW) program, based on research by a Nobel-winning economist, utilizes an innovative and human-centric design to deliver clean water at the source in rural settings, achieving usage rates which are 5x that of comparable interventions. Evidence Action recently launched a next generation technology, In-Line Chlorination (ILC) in Uganda and Malawi, targeting rural, peri-urban, and urban communities, which has the potential to be even more cost-effective. Over the past year, we’ve more than doubled our footprint in East Africa and are actively exploring opportunities for expansion into new countries.

In addition to its longstanding work in East Africa, Evidence Action, through its technical partner in India, EAII Advisors, is launching a major technical assistance program to help the government of India reach 17.5 million people across multiple states with safe water. This complements the Indian government’s effort to bring water access to every household in the country.

About the Position
EAII is looking for someone to join our team as Senior Manager, Communications. Reporting to the Director Programs, the Senior Manager Communications will execute and continuously refine a strategic communications plan designed to significantly increase Evidence Action’s brand visibility among professional peer organizations, existing and potential donors and partners. The Senior Manager, Communications will conceptualize, implement and evaluate communication goals and strategies at State and National level while supporting overall program-related internal and external communications and knowledge dissemination as per the internal and government guidelines in a matrixed environment. S/he will work closely with the program team, partners, vendors and government stakeholders to ensure smooth and effective communication.

Evidence Action is looking for a solution oriented and an adaptable team player who is interested in being part of a fast-paced, growing and diverse organization.

The Senior Manager, Communications will be required to travel to state-based programs for about 30% of the time. Travel is primarily during business days, while occasional weekend engagements may be expected.

Roles & Responsibilities of the position:

Strategy and Management:
• Develop/refine comprehensive organizational communications strategy, incorporating best practices and with a clear focus on value for money;
• Supervise and mentor communication team and provide guidance on communication to EAII staff;
• Lead development of communication plans for programs and organizational functions in close collaboration with relevant teams, including training for staff on preparedness for crisis communication;
• Prepare and manage the communications budget and ensure accurate expenditures and alignment with goals and work plans;
• Plan, organize and manage events including program launches, government meetings, and internal organizational development meetings and activities along with communications and other teams, as relevant;
• Tailor and enforce brand guidelines across organizational communication.

Digital Marketing and Media Engagement:
• Design year-round digital marketing initiatives to increase awareness about the organization;
• Oversee digital media creation, including development of compelling video and photographic content;
• Track analytics for all online content and campaigns, grow conversations for specific campaigns and goals online;
• Develop relationships with media and manage media inquiries, including placement of opinion editorials developed with organizational leadership.

Content Creation:
• Develop compelling and visually appealing creative print, digital, visual collateral and advocacy and promotional material working with designers and other creative agencies/vendors when necessary for engagement with media, government partners, donors, and other stakeholders;
• Lead the effort towards designing, evaluating and documenting campaigns, strategies, material, and messages to improve overall communication efforts for program strengthening;
• Develop IEC or other communications materials, in collaboration with other teams, while assisting the national and state communications team members to develop and edit on- and off-line content for program, such as articles, blogs, briefs, case studies, annual reports, newsletters, and others;
• Support national and state program teams to proofread and finalize high quality reports and other material that reflect organization’s work

Organizational collaboration:
• Advise human resources with recruitment marketing/employer branding initiatives and support/lead development & execution of initiatives;
• Support fundraising team with fundraising campaigns, particularly end-of-year digital fundraising campaign, including creating content/copy for fundraising appeals
• Support/lead internal communication efforts aimed at improving culture; cultivating alignment with the organization’s mission, vision, and values; and apprising staff of developments across the organization
• Oversee administrative support for smooth and timely vendor management;
• Work with all teams to ensure organization-wide adherence to branding guidelines, including supporting teams with optimal use of internal branding and writing guidelines;
• Work with communications and other counterparts at the global office to streamline organizations communications portfolio with other efforts.

Essential Qualifications, Experience, and Competencies:

• Minimum 10+ years of experience working with national/international organizations, particularly on program delivery.
• Master’s or advanced degree in Journalism/Mass Communication/Marketing or related field
• Flexible and adaptable with extremely strong written and verbal communication skills and high emotional intelligence
• Demonstrated ability to develop and execute comprehensive, multi-faceted project plans in a small, team-based, dynamic environment with shifting priorities
• Proven experience with media relations (building relationships with media, writing press releases, placing opinion editorials), with strong networks with international and, preferably, Indian media outlets
• Proven experience in the development and execution of digital communication strategies for large scale programs
• Experience with setting goals/KPIs for communications efforts and measuring/communicating the performance of communications efforts (including, but not limited to, experience with Google Analytics)
• Interest and experience in storytelling as a means to support communication of impact, and distilling complex and/or technical issues into compelling communications materials
• Experience working in a profile with a strong focus on writing/creating and editing/reviewing content and other communications collateral (please share portfolio/samples with the application).
• Entrepreneurial and data-driven approach to decision-making
• Extensive experience using online social networking platforms to build an organization’s brand and audience (Please share your social media handles with the application).
• Outside the box thinker, with a “roll up your sleeves mentality” who is willing to test and deploy innovative approaches in line with organizational values
• Comfort working and building trust with people from diverse cultures and backgrounds, and with geographically distributed staff and matrixed teams
• Adept at Microsoft Suite, Google suite, and high overall technology literacy

• Experience with Adobe Creative Cloud tools (particularly Indesign, Illustrator, Premier, Spark)
• Familiarity with digital advertising tools, including Facebook Ads, Twitter Ads, Google Ad Grant, Google Display Network, YouTube Ads

Disclaimer: The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time.

Compensation: Competitive and commensurate with the individual's credentials, experience, and previous pay scale.

All contracting arrangements will be made through EAII Advisors Private Limited. EAII is an equal opportunity employer. Employment at EAII is based solely on an individual's merit and qualifications directly related to professional competence. EAII does not discriminate against any employee or applicant because of race, caste, creed, colour, religion, gender, origin, disability, marital status, or any other basis protected by law.

All candidates applying for the position should upload a resume along with a cover letter mentioning current and expected salary.

Application Link:

We may end this search process earlier than the specified close date in case of exceptional candidates. Due to resource constraints, we will only be able to contact shortlisted candidates.
This vacancy is now closed.
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