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UDOC Coordinator Ukraine Chernihiv


  • Organization: NRC - Norwegian Refugee Council
  • Location: Chernihiv
  • Grade: Mid level - Mid level
  • Occupational Groups:
    • Refugee rights and well-being
    • Civil Society and Local governance
    • Human Settlements (Shelter, Housing, Land, Property)
    • Managerial positions
  • Closing Date: Closed

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. 


Role and responsibilities

The purpose of the UDOC Program Coordinator is to effectively implement the Urban Displacement & Out of Camp (UDOC) programme in northern Ukraine, including Chernihiv, Kyiv, and Sumy oblasts. The UDOC programme will be in a pilot phase during 2024 in northern Ukraine, and the position-holder will support in needs assessments, stakeholder engagement and relationship building, and roll-out of UDOC activities. UDOC activities are aimed at:

  • Communication and information sharing with displaced populations and host communities
  • Engagement with and participation of conflict-affected communities alongside local authorities
  • Support for the coordination of services, including local government, civil society, NGOs, and the private sector. 

These mechanisms will be established through mobile outreach as part of a team of two staff.
The following is a brief description of the role.


Generic responsibilities

  1. Ensure adherence to NRC policies, tools, handbooks, and guidelines
  2. Support in the roll-out of a needs assessment in target areas in north Ukraine, including border regions and other potentially insecure environments
  3. Contribute to UDOC strategy development, including location targeting and identification of beneficiaries
  4. Develop strong working relationships with local authorities, civil society, NGOs and other key stakeholders, including representing NRC in meetings as appropriate
  5. Maintain up-to-date service mapping and referral pathways for individuals identified in need of assistance
  6. Ensure that projects target beneficiaries most in need of support, and explore and assess new and better ways to assist
  7. Promote and share ideas for improvement and necessary changes in the activities
  8. Work with PM to ensure capacity building of all staff in line with work & development plans 
  9. Prepare and develop status reports as required by management, including timely reporting on programmatic and contextual issues
  10. Ensure proper data protection of sensitive information at field level, development and maintenance of databases, filing of documents in line with data protection protocols.

Specific responsibilities

  1. Supervision of UDOC Officer, including weekly operations and performance management as required.
  2. Quality management of community engagement processes and field reporting
  3. Representation of UDOC programme in internal and external forums, including meetings with local authorities, humanitarian actors, and communities
  4. Support the development of multisectoral coordination mechanisms at local level in line with UDOC strategy and national legal frameworks
  5. Lead on stakeholder meetings and community participation and/or consultation processes with IDPs, returnees, and host communities 
  6. Assist NRC Core Competencies in the identification of community groups, community engagement modalities and needs based on participatory assessments, for the implementation of the programmes in an integrated manner
  7. Support in the identification of information gaps amongst the population, assistance offered and stakeholders and propose action to address these
  8. Identify social cohesion issues amongst the different population groups and explore actions need it to improve the relationship of the population through community based solutions  



Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

 1. Professional competencies

These are skills, knowledge and experience that are important for effective performance. 

Generic professional competencies: 

  • Understanding of the humanitarian principles and strong commitment in ensuring their observation in daily field activities 
  • Documented results related to the position’s responsibilities
  • Good reporting skills
  • Working knowledge of Microsoft Word, Excel and Outlook
  • Good knowledge of English, both written and verbal

Context/Specific skills, knowledge and experience: 

  • Previous experience working in humanitarian projects is an advantage
  • Deep knowledge and understanding of the local context, including socio-cultural, political, security and humanitarian situation

2. Behavioural competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

  • Handling insecure environments 
  • Managing resources to optimize results
  • Empowering and building trust
  • Managing performance and development
  • Planning and delivering results
This vacancy is now closed.
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