ICLA Coordinator (Digital Transformation) Ukraine

We are looking for a national ICLA Digital Transformation Coordinator who will contribute to transform the way ICLA provides its services, through the development and deployment of digital solutions. The ICLA Digital Transformation Coordinator will be responsible for coordinating the ICLA digital team, support the design, piloting and roll out of digital solutions (in particular the Kobli platform) and ensuring that feedback and learning from the field  teams are taken into consideration in the development of digital initiatives. 

Background

The ICLA - Information, Counselling and Legal Assistance programme delivers legal aid in Ukraine to internally displaced and conflict-affected persons on legal identity, IDP registration, housing, land and property (HLP), employment law and procedures and access to essential services. Capacity building initiatives with key stakeholders are also implemented to strengthen the institutional response on legal protection.

NRC ICLA has embarked on a digital transformation journey where information and communication technology play an increasingly important role in the provision of legal services to project participants.  In June 2023, NRC ICLA launched Kobli in Ukraine, a digital platform that includes a content management component, for the delivery of updated and timely information on legal protection issues, a user portal and a legal case management system.