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Refugee Support Services (RSS) Intern (Unpaid)


  • Organization: IRC - International Rescue Committee
  • Location: Elizabeth
  • Grade: Internship - Internship
  • Occupational Groups:
    • Operations and Administrations
    • Administrative support
    • Information Technology and Computer Science
    • Refugee rights and well-being
  • Closing Date:

TITLE: Refugee Support Services (RSS) Intern
LOCATION: Elizabeth, NJ
START DATE: June 2024
DURATION: 3 months
POSITION REPORTS TO: Refugee Support Services Caseworker

BACKGROUND: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work in more than 40 countries and over 20 U.S. cities, the IRC provides resettlement, education and empowerment support to refugees and displaced people.

SCOPE OF WORK: The Refugee Support Services (RSS) Intern will work under the supervision of the RSS Caseworker to provide trauma-informed services to newcomer families to support their integration and self-sufficiency. This will include direct engagement with clients to assess their situations and develop action plans to meet the family’s needs. The Intern will also support the Caseworker to connect the client to services both within the IRC and externally in accordance with client eligibility and program requirements. This internship is unpaid and requires a minimum commitment of 15 hours per week.



  • Assist the RSS Caseworker to conduct new client intakes to assess needs and develop and implement self-sufficiency action plans over agreed timeframes with each client.
  • Assist with individualized case management support to each client through direct services, referrals, and advocacy.
  • Conduct outreach calls to clients to monitor progress, understand challenges and ensure available resources are utilized.
  • Assist with scheduling client appointments.
  • Document all client interactions in internal database and tracking tools in accordance with program requirements.
  • Assist with interpretation for the RSS Caseworker and other members of the Refugee Support Services team, as needed.
  • Other related duties as assigned.


  1. Gain hands-on experience and on-the-job training to provide direct services to a large and diverse client caseload of newcomer families.
  2. Gain experience working in an office environment both virtually and in-person and participate in IRC trainings or other learning and development opportunities.
  3. Learn about the IRC’s US Program and specifically the case management services offered to newcomers.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.