GBV ( Gender Based Violence) Caseworker

Requisition ID: req49370

Job Title: GBV ( Gender Based Violence) Caseworker

Sector: Women Protection & Empowerment

Employment Category: Fixed Term

Employment Type: Full-Time

Open to Expatriates: No

Location: Katowice - Protection team, Poland

Work Arrangement:

Job Description

·Job Overview/Summary: The GBV (Gender-Based Violence) caseworker will support the successful implementation of psychosocial activities and will be responsible for the provision of quality case management including direct counseling to GBV survivors.

·Specific Responsibilities:

·GBV Case Management

·Provide professional and confidential services to survivors of GBV, grounded in the IRC’s holistic  survivor-centered case management approach.

·Document client information through accurate filling of intake forms and ensure confidential and safe storage.

·Support the maintenance of the IRC’s case management system by maintaining client confidentiality.

·Ensure the GBVIMS (Gender-Based Violence Information Management System) is accurately updated on a regular basis.

·Ethically and confidentially collect and store GBV data.

·Participate in interpretation of the analyzed data on trends and work with the WPE Coordinator, Manager and wider team to disseminate information to all relevant stakeholders.

·Participate in the development of case management monitoring systems.

·Participate in preparation of all relevant reports regarding the IRC’s psychosocial activities.

·Follow GBV guiding principles of respect, confidentiality, and safety/security and non- discrimination while providing services to women and adolescent girls.

·Monitor how the GBV referral pathway is working through making direct follow-ups with other organizations that are providing services to survivors.

·Women and Girl Safe Space (WGSS) Engagements

·Facilitate or support in the facilitation of information sessions on GBV with regards to available services to women and girls and positive messaging to address the stigma preventing women and girls from accessing support and services.

·Facilitate or support in the facilitation of sessions to increase awareness on the consequences of GBV, promote available services to women and girls and address stigma preventing access to services at the women centers.

·Coordination:

·Collaborate with other stakeholders to ensure fruitful and smooth field-level coordination.

·Identify strategic collaboration and implement activities in collaboration with other service providers.

·Closely coordinate with WPE and Child Protection (CP) team on trends, community dynamics, community acceptance, to modify activities and material accordingly.

·Other duties:

·Active participation in the implementation of WPE Integrated Protection Outreach Strategy as part of an overall Integrated Protection Outreach Strategy

·Active participation in Service Mapping, including collecting and updating information on a regular basis.

·Assess gaps on how the referral pathway is functioning through direct follow ups with service providers and make suggestions for improvement to the supervisor.

·Ensure supplies/resources for counseling spaces and other program activities are requested in a timely manner and are efficiently utilized.

·Other duties as assigned by the supervisor to enable and develop IRC programmes.

·Key Working Relationships:

·Position Reports to:  Integrated Protection Manager

·Other Internal and/or external contacts:

oInternal: Regular relationships with IRC WPE, Child Protection, Protection Monitoring, and Livelihoods teams.

·External: Collaboration with IRC partners and donors including other non-governmental organizations, and inter-agency groups.

Qualifications

Requirements - Education:

·Diploma in social work, counseling and/or psychology. A Social Science or related degree is preferred. 

·Requirements – Previous experience:

·1-2 years’ experience in Case Management.

·Experience working with survivors of gender-based violence preferred.

·Demonstrated experience working directly with refugees who are survivors of GBV and can demonstrate understanding of a survivor-centered approach.

·Counseling and training experience, including experience working with women and girls preferred.

·Requirements – Skills, knowledge, and interests:

·In-depth knowledge on GBV and responding to GBV in emergency settings.

·Excellent listening and observation skills, including ability to create trust, support, respect and interact with survivors of all ages, background and diversity.

·Demonstrated commitment to women’s empowerment.

·Ability to facilitate trainings and sessions, including group support activities with women and girls.

·Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work overtime when necessary and be able to coordinate multiple tasks and maintain attention to detail.

·Demonstrates ability and commitment toward diversity and inclusion.

·Commitment toward a healthy and supportive working environment.

·Personal qualities: good listener, team player, flexible, network-builder, able to handle pressure well and work in cross-cultural setting.

·Communication skills, with good understanding of relevant cross-cultural and sensitive issues.

·Requirements – Language skills:

·Fluency in Ukrainian and English. Polish and Russian language skills are an asset.

·Requirements – Compliance:

·Strict adherence to humanitarian, protection and GBV principles and standards, as well as organizational policies including Code of Conduct and Prevention of Sexual Exploitation and Abuse (PSEA).

·Ability to maintain confidentiality and respect for clients at all times is essential.