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Child Protection Case Worker


  • Organization: IRC - International Rescue Committee
  • Location: Kharkiv
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Children's rights (health and protection)
    • Refugee rights and well-being
    • Protection Officer (Refugee)
    • Project and Programme Management
  • Closing Date:

Requisition ID: req49452

Job Title: Child Protection Case Worker

Sector: Child Protection

Employment Category: Fixed Term

Employment Type: Full-Time

Open to Expatriates: No

Location: Kharkiv, Ukraine

Work Arrangement:

Job Description

Job Overview:
Under the supervision of the Child Protection (CP) Case Management Officer, the Child Protection Case Worker will be responsible for providing CP case management (CM) services to an assigned number of individual children who are at risk of or have experienced abuse, neglect, exploitation, and/or violence (including unaccompanied or separated children). Specifically, he/she will ensure that children harmed or at risk of being harmed are identified and referred to case management services from the wider community, including IRC’s Safe Healing and Learning Spaces (SHLS), and receive individual CM support. Within this framework, he/she will also provide support to children’s families, including care, support and skills building for children’s caregivers. He/she will directly work with other CP Case Workers and service providers on the management of caseload and referrals, while ensuring a strong collaboration and coordination with IRC’s PSS Workers. Furthermore, the CP Case Workers will conduct home visits with children and their families to monitor recovery, provide follow-up and referrals, and assess child protection risks/issues in the home (including other children). 

The CP Case Worker will be based in Kharkiv and report to the CP Case Management Officer. 
Major Responsibilities:

Technical Quality 
Participate and support the identification of children harmed or at-risk of harm
Provide individual case management for eligible children in accordance with agreed interagency case management steps, protocols, and related tools and procedures, such as: 
Conduct initial assessments of CP cases and prioritize based on risk level
Conduct comprehensive assessments of CP cases
Develop case management plans that address the needs identified in the initial and comprehensive assessments of CP cases, and seek support from the supervisor as needed 
Provide basic counselling and psychosocial support 
Refer and accompany children in need to more specialized services
Regularly follow up to ensure that all services and action items listed in the case plan are implemented within the agreed upon time frame. Ensure that progress is regularly reviewed.
Regularly monitor and support children and their families through visits, emotional support, counseling, referrals, etc.

Provide ongoing support to children’s families, including care, support and skills building for children’s caregivers.  
Work in close collaboration with the CP team and the other IRC sectors to ensure children and their families have discrete and confidential access to services via the internal referral procedures, and that the case management support is responsive to the evolving needs of children and their families
Support adherence to CP referral protocols and CP guiding principles; if concerns are identified in this matter, report them to the CP CM Officer and CP Sn Officer
Facilitate and support the implementation of IRC’s focused MHPSS program for children and adolescents 

As required, the CP Case Worker may also support the implementation of IRC’s PSS programs and help, amongst others, to: 
Facilitate social-emotional, recreational, creative and life-skills activities for children/adolescents 
Facilitate guided sessions for parents / caregivers to help improve their stress management skills, positive parenting practices, and strategies to support children and adolescents with psychosocial needs

Administration & Reporting:
Keep records of cases and compile them into a weekly report for the supervisor.
Ensure accuracy, completion / thoroughness, and confidentiality of case management data entry and data management 
Complete monthly activity reports, according to the mentorship provided by the CP CM Officer
Communicate regularly with CP CM Officer and Sn Officer regarding updates and challenges

Coordination & Representation:  
Regularly attend case management meetings, including case conferences, at field level 
Actively coordinate with staff from other IRC sectors in the field, including Protection & Rule of Law, Women’s Protection and Empowerment, Health, Economic Relief and Development 
Actively develop and maintain effective working relationships with relevant local actors in the field, including community, non-governmental and governmental actors

Attend trainings organised by the IRC
Stay informed about the child protection situation and developments within the communities and surrounding areas
Consistently and proactively monitor the safety and security of field teams, promptly reporting concerns or incidents to IRC management and liaising with other external parties as required to maintain/enhance the security environment
Promote and adhere to the principles, objectives and code of conduct of the IRC
Act both professionally and personally in a manner that brings credit to the IRC and does not compromise its humanitarian mission
If necessary, provide translation and interpretation at meetings, training sessions and/or documents for a better understanding of all staff
Conduct any other task requested by his/her supervisor to enable and develop IRC programs


Position reports to: Child Protection Case Management Officer
Direct reports: N/A
Other internal contacts: Protection & Rule of Law (ProL), WPE, MEAL, ERD, Health, Finance, Supply, Grants, HR and other relevant departments 


The Child Protection Case Management Officer will need to meet the requirements below: 

Degree desired in Social Work, Psychology, Education, Human Rights, Social Science, Humanities or other related field
Minimum of 1 years’ experience of implementing child protection programs, preferable in social work, CP case management or psychosocial programming for children, in humanitarian or development settings
Demonstrated understanding of working with children, particularly vulnerable children and children who have experienced or are at risk of experiencing harm
Positive and professional attitude, including ability to lead and work well in a team setting
Ability to keep records and write simple and basic reports of activities
Comfortable speaking about sensitive topics in an honest, professional, and thoughtful manner
Demonstrated understanding of and ability to maintain confidentiality and respect for clients/beneficiaries
High degree of flexibility and strong ability to organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail
Computer literate, including Microsoft Word and Excel
Language: Fluent in Ukrainian and Russian, basic skills in English are an advantage 

This position will be based in Kharkiv, with frequent travel to field locations.


We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.