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Safeguarding Manager


  • Organization: GiveDirectly
  • Location: Abuja
  • Grade: Mid level - Mid level
  • Occupational Groups:
    • Protection Officer (Refugee)
    • Managerial positions
    • Safeguarding and Accountability
  • Closing Date: Closed

About GiveDirectly

GiveDirectly (GD) provides cash grants directly to people living in extreme poverty. Since launching in 2011, GD has raised over $1B, delivered cash to more than 1.5 million recipients, launched operations in 15 countries, and continues to expand its reach across the Global South. GD has also grown the research base supporting unconditional cash with 20 randomized control trials from its programs, generating rigorous evidence across countries and contexts. As a result, GD has been celebrated as one of the most innovative non-profit companies byFast Company, while the growing cash transfer movement (and GD’s leading role within it) has been featured in theNew York Times Magazine,This American Life,Foreign Affairs, andThe Economist.

Across our global offices, our culture is candid, analytical, non-hierarchical, and agile. We work alongside 750+ individuals who come from 21 different countries and speak 69 different languages. Team members at GiveDirectly attest that diversity, equity, and inclusion are not just buzzwords, but a fundamental part of our culture and values. We actively seek to recruit individuals from the communities we serve, and use DEI as a lens in our hiring practices, programs, and initiatives. Our goal is to maintain a workplace where everyone can bring their authentic selves to work, and feel valued and respected for who they are. We strive to be inclusive of all cultures and experiences while upholding our values globally. In the spirit of our "Know Yourself and Grow" value, we recognize there is always room to improve our team's working experience. But day to day, we aim to "Create Positive Energy" - we take care of one another, have fun, aim to maximize flexibility and accessibility in roles, and pursue professional development opportunities to stay challenged & engaged in our work. 

We are proud to be an equal opportunity employer, and we do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

About the Role

Location: This role is based in Nigeria. Candidates should be able to work from our Abuja office and travel to the field in Lagos, Kogi and other locations frequently.

Reports to: Program Manager, Recipients safeguarding 

Dotted reporting line: Country Director, Nigeria 

The Safeguarding Field Manager will own Safeguarding for the Nigeria country program. They will not only own the operational execution of safeguarding policies and processes in Nigeria, but will advise as the expert of safeguarding within their specific country context. Along with the rest of the Safeguarding team, their role is to ensure eligible recipients and the community they live in are safeguarded, their rights are protected, their choices are respected, and that they have the necessary support mechanisms to fully realize the impact of the transfers they receive from GiveDirectly. 

The manager will support community engagement efforts, joining community meetings and providing safeguarding support/training as needed, running focus groups discussions to identify key issues for recipients.

The manager will support GiveDirectly’s efforts towards improving our programs to ensure that our target communities understand key messages we want to communicate to them, including program goals, how eligibility is determined, how to enroll, how to protect themselves from risks, and how to report incidents.

This role will require sharp judgment on operational issues and challenges, strong communication and interpersonal skills, and a strong commitment to GiveDirectly's values, mission and model.

Roles and responsibilities include:

Program Design and Project Work

  • Advise and provide recommendations on program design and proposal development to ensure programs are fully in alignment with GiveDirectly and general Safeguarding standards and policy
  • Provide guidance to other GD staff to ensure all aspects of our program are respectful, dignifying and reflective of GDs commitments to "Recipients First."
  • Proactively conduct program reviews with the aim of identifying  context specific safeguarding risks  that could impact our recipients, and advise the country team on how to prevent, detect, address and mitigate these risks 
  • Conduct indepth project safeguarding risk analysis, document the same in project risk registers  and provide guidance on safe implementation strategies that protect recipients from inclusion/exclusion errors, community tensions or conflicts, adverse events, sexual harassment, Gender Based Violence, extortion, or concerns with local leaders.
  • Conduct community spot checks with recipients, communities, local leaders, and staff for high risk safeguarding locations. 
  • Review all new field surveys to ensure recipient safe communication an appropriate inclusion of consent language 
  • Support Programs and Community Engagement team in community scoping, vulnerability assessment and risk sensing in advance of new program launches to help GD fully understand the needs of the communities we serve.
  • Coordinate review of strategic country safeguarding protocols and guidelines including the safeguarding checklist, SEAH assessments, country metrics for Accountability to program participants  

Safeguarding Case Management 

  • Act as the country case manager for recipient safeguarding cases. 
    • Work directly with recipients and relevant stakeholders to resolve safeguarding concerns.
    • Develop and execute on safeguarding response protocols for action by different teams, including IA, programs, and HR.
  • Document and track all country-safeguarding incidents and share the same with the global Safeguarding Team, the Country Director, and other relevant leadership 
  • Own the referral pathways in your country, including managing partner referral databases, partner relationship management, and referral pathway playbooks in consultation with country leadership.
  • Participate in critical safeguarding networks and working groups that will position GiveDirectly as a best in Class for safeguarding its recipients 
  • Serve as the liaison between GD, affected recipients and referral partners as needed

Safeguarding Policy and Training

  • Advise on and monitor implementation of safeguarding policies in Nigeria country program
  • Deliver and document safeguarding training to all staff during new staff onboarding and at least twice per year. Help the Program Manager in adapting training to ensure that they are context- responsive.
  • Review and customize safeguarding training materials to reflect country needs and sector changes 
  • Conduct country office training needs assessment based on safeguarding awareness and lead sensitization sessions for specific safeguarding thematic areas 
  • Submit monthly reports on the above activities to the Country Director and Safeguarding leadership
  • Any other responsibilities as required

What you’ll bring:

  • Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
  • Language Requirement: English with knowledge of Hausa, Igala or Ebira
  • Strong experience in Safeguarding, including experience as a protection officer, safeguarding focal point, or other relevant work in safeguarding and/or protection.
  • Deep understanding of safeguarding best practices and industry standards. Familiarity with leading Safeguarding training, case management, and direct support to recipients.
  • Empathy, honesty, and the highest standards of integrity. High emotional intelligence and interpersonal skills, especially with talking to people living in vulnerable communities. As a Safeguarding FM, you will be required to work directly with recipients, including in times of crisis.
  • Excellent critical thinking and decision making skills. Strong ability to show good judgment when resolving complex problems
  • Technological literacy and comfort with understanding and analyzing data. The Safeguarding FM will be required to use Google Suite, Excel, Salesforce, and other programs. (Advanced experience is not required, but candidates should be comfortable using technology). 
  • Experience with end to end project management, from scoping to execution. Comfort creating reports and memos. 
  • Ability to frequently travel to our field programs throughout Nigeria. 
  • Ability to travel ~1-2 times per year to one of our countries of operation for team retreats or field visits
  • Nice to have: experience running safeguarding investigations


At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus)  falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles. 

Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.


About the hiring process

Format: The hiring process follows the same general outline for all open roles:

First interview (30 mins)Take home skills assignment (~2 hours)Second interview (1 hour)*Third interview (1 hour)*Final interview (1 hour)Reference checks (30 mins each)

*For some roles, second & third interviews are combined into a panel interview. If there are adjustments or variations on this process, those changes will be communicated during the first interview.

Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).

Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview! 

We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to


**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**



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