Key Working Relationships:
Position Reports to: Mental Health and Psychosocial Support (MHPSS) Manager
Position Directly Supervises: N/A
Other Internal and/or external contacts:
Internal: Primary Health Manager, members of MMU; Pharmaceutical Manager; Monitoring, Evaluation, Accountability, and Learning (MEAL) Manager; Supply Chain Team.
External: N/A
Job Overview/Summary
The Psychologist will be responsible for providing direct support and care for high-risk cases of persons in Dnipro oblast area effected by humanitarian crisis. The Psychologist will be supervised by MHPSS Manager.
The Psychologist is responsible for the overall technical oversight of quality of the case management services for Dnipro oblast area (possibly in Donetsk region) effected by humanitarian crisis.
Together with IRC MHPSS Manager, the Psychologist will contribute to development of standard operating procedures for the provision of MHPSS support in individual, group and community-based settings and will be informed by an understanding of cultural norms around mental health, gender roles, violence against women and girls, and the neglect, exploitation and abuse of children and other vulnerable refugee groups. Coordination with other IRC protection programs such as WPE and CP, Primary Health, members of MMU, Sexual and Reproductive Health (SRH) and Pharmaceutical is expected.
Primary Responsibilities
Major responsibilities of the Psychologist (not exhaustive) are listed below:
1.Provision of mental health and psychosocial support
•Provide quality specialized psychological consultations to clients identified both through the project and as a result of external referrals.
•Provide structured clinical assessments and clear case formulation: Assess the needs of the beneficiaries on the cognitive, behavioral, and emotional levels.
•Use standardized assessment tools.
•Maintain irreproachable levels of confidentiality and privacy.
•Complete intake assessments, evaluations, reviews, follow-up, and other documentation for each consultation and as necessary in an organized and efficient manner.
•Ensure that emergency cases are properly managed, referred to, and followed-up.
•Provide on job support for the safe identification and management of priority mental health conditions to general health staff and effected by humanitarian crisis beneficiaries in line with relevant guidelines.
•Contribute to improvement and development of curricula, materials and other tools during the implementation of MHPSS programming if applicable.
•Contribute to develop of standard operating procedures (SOPs) and protocols for mental health and psychosocial support providers in close coordination with the MHPSS TA.
•Lead/support development of guidelines for the referral of cases in need of psychosocial support by community focal points, to ensure effective responses to the needs of clients, and for referral of cases in need of clinical mental health support.
•Develop and ensure integrated data collection tools; with a special focus on referrals and follow up.
•Overview of case management assessments of clients to ensure qualitative reporting and analysis on a case-by-case basis to ensure action plan set with client is in line with protection principles.
•Ensure accurate and timely documentation of services provided to clients, in support of quality monitoring and effective project management processes, at all times ensuring the confidentiality of clients’ identifying information.
•Participate actively in weekly team meetings to contribute to project planning and effective implementation.
•Regularly submit reports and updates on the cases to MHPSS Manager, including feedback, concerns, and recommendations.
•Any other tasks as deemed necessary by the supervisor.
Job Requirements:
Education:
•At least bachelor’s degree Psychology or higher (M.A., MS, PsyD, or PhD).
Work Experience:
•Minimum of 3 years of professional experience in practicing clinical psychology and delivering specialized psychological consultations in a humanitarian setting through an NGO.
•Trained on, certified, and experienced in utilizing evidence-based psychological interventions (eg., IPT, CBT, TF-CBT, EMDR…).
•Knowledge of and experience in clinical supervision, training, and coaching others.
•Experience in assessment, program design, evaluation and technical training and supervision
•Knowledge of and experience in using established inter-agency standards and guidelines in MHPSS, such as IASC Guidelines on Mental Health and Psychosocial Support in Emergency Settings.
•Solid understanding of protection principles, case management and client-centered care in humanitarian settings.
Demonstrated Skills and Competencies:
•Ability to maintain confidentiality, respect, non-discrimination, and safety of beneficiaries at all times.
• Understanding of women and child protection
•Excellent communication skills.
•Using different relaxation and stress management techniques.
•Interviewing skills.
•Excellent interpersonal and problem-solving skills, creativity and flexibility.
•Experience providing clinical supervision or leading trainings is a plus.
•Ability to work autonomously, take initiative and responsibly escalate issues.
•Strong team spirit, comfortable in a multi-cultural environment.
•Interpersonal qualities: Works well in teams and promotes teamwork, flexible and able to handle pressure and conflict well in a calm and constructive manner.
•Strong problem-solving skills with ability to be flexible, adaptable, and creative in a challenging and fast-moving multicultural environment.
•Flexibility in working overtime when needed and ability to handle pressure well.
•Demonstrated cultural sensitivity, non-discrimination, and readiness to work with men, women, and girls and boys from diverse backgrounds, particularly the most marginalized segments of the community.
•Ability to adhere to ethical considerations and principles regarding work with vulnerable populations.
•Candidate must be skilled in:
•Developing person-centered, goal and strength focused, recovery-oriented care plan.
•Mental health in complex emergencies (IASC guidelines, Psychological First Aid, mhGAP…).
• Biopsychosocial model in mental health.
•Community-based approach in mental health.
•Human rights-based approach in mental health.
•Knowledge about the predictable stresses of humanitarian aid work and the policies and practices needed to mitigate them.
•Good digital literacy and knowledge in Microsoft Office and internet use.
Language Skills:
•Fluent in Ukrainian and Russian, English will be an asset.
Computer/Other Tech Requirements:
•Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.
