Business Support Assistant ( Vendor Customer & Master Data Management), Service Contract L4, Delhi

WFP encourages female candidates and people with disabilities to apply

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis. We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourages qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity and disability.

VACANCY DETAILS

Job Title: Business Support Assistant (Vendor & Customer Master Data Management)

Grade: L4

Type of Contract: Service Contract

Duration: 1 Year (with possible renewable)

Reporting To: National Finance Officer - Head of Unit (VCMM)

Duty Station: New Delhi

Date of Publication: 15-March 2024

Deadline of Application: 29-March-2024

TERMS AND CONDITIONS

This vacancy is open to Indian National only
This vacancy is open to internal and external candidates. As per WFP's Recruitment & Selection Policy, the definition of ''internal'' is only applicable to WFP staff members holding a permanent, continuing or FT Appointment
Only candidates under serious consideration will be contacted
A Written test will be used for Screening Candidates
Only recommended candidates will be retained on roaster for a period of two years and may be considered for similar positions from roaster.

The Base Salary for this position is INR 49,210/- per month + 8.33% of Base Salary towards Social Security, also employee will be covered with medical benefits as per WFP 's Plan. All Tax liability for payments from this contract are to be borne by the subscriber.

KEY ACCOUNTABILITIES (Not all inclusive) 

Under the administrative supervision of the Chief FINP, Rome and under the direct supervision of National Finance Officer, Vendor and Customer Master Data Management Unit, India, the incumbent will perform the following duties:

• Process requests for creation and/or maintenance of Vendor or Customer Master Records from Regional Bureaux/Country Offices and HQ units in accordance with established procedures upon receipt of relevant documentation.
• Verify supporting documents and forms received from HQ and field offices.
• Respond to above-mentioned requests and related enquiries within 48 hours from receipt of request or query.
• Provide guidance to HQ and field offices on issues relating to Vendor or Customer Master Records creation and management.
• Set up, classify and maintain unit files. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
• Ensure that VMR documentation received is properly filed and authanicated by the approving officer.
• Provide assistance in the preparation of VMR-related reports/data as necessary. Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
• Search for, retrieve, compile, assemble and archive a variety of statistical data from computer files, records, databases, reports. Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
• Ensure data integrity in the database, analyze results and initiate corrective actions when necessary. Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.

EDUCATION, EXPERIENCE, KNOWLEDGE, AND SKILLS:

Education:

• Secondary Education, preferably with specialized certification in the related functional area, such as graphic design. First Level university degree will be an added advantage. 

Experience:

• At least four years of progressively responsible support work experience in general administrative work.
• Good Working knowledge of MS Excel, MS Word, and MS PowerPoint is required

Competencies

• Ability to review a variety of data, identify and adjust data discrepancies. Identify and resolve operational problems.
• Ability to communicate moderately complex matters clearly and concisely.
• Ability to perform detailed work, work of a confidential nature and/or to handle a large volume of work possibly under time constraints.
• Ability to work patiently and tactfully with people of different national and cultural backgrounds.

Language: Fluency in both oral and written communication in English and Hindi

How To Apply

To be considered, interested candidates are invited to apply via (https://www.wfp.org/careers/job-openings). Only short-listed candidates will be contacted.

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

WFP Common Standards of behaviour

This is a team contributor role and following behaviours are expected :

• Leads by Example with Integrity
• Drives Results and Delivers on Commitments
• Fosters Inclusive and Collaborative Teamwork
• Applies Strategic Thinking
• Builds & Maintain Sustainable Partnerships  

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment.