Digital Content and Knowledge Management Assistant

Details

Mission and objectives

The UN Human Rights Training and Documentation Centre for South-West Asia and Arab Region (the “Centre”), Office of High Commissioner for Human Rights (OHCHR), in Doha was established by General Assembly Resolution 60/153 (December 2005). The Centre was set up in Doha, Qatar in 2009, and is mandated to undertake human rights training and documentation activities according to international human rights standards and to support such efforts by Governments, UN agencies and programmes, national human rights institutions and non-governmental organizations. It covers 25 countries, of which 22 are member of the League of Arab States (LAS), and 3 are in the South-West Asia region. They include Afghanistan, Algeria, Bahrain, Comoros, Djibouti, Egypt, Iran, Iraq, Jordan, Kuwait, Lebanon, Libya, Mauritania, Morocco, Oman, Pakistan, Qatar, Saudi Arabia, Somalia, Sudan, Syrian Arab Republic, Tunisia, United Arab Emirates, Yemen and the State of Palestine. It serves as a regional hub and centre of excellence in the areas of human rights training, education and documentation. It contributes to the implementation of OHCHR’s mandate in the region by: - Strengthening the application of human rights norms, skills and values in the region through education, training and documentation; - Strengthening the effectiveness of human rights education and training by OHCHR, UN partners, regional and national actors through the application and dissemination of best-practice methodologies; - Facilitating knowledge management in OHCHR’s key areas of engagement in the region. The Centre has two main units, namely: 1) Human Rights Education and Training Unit, 2) Knowledge Management and Publication Unit. In addition to the administrative team which supports the performance of the functions of the Centre.

Context

OUHCHR office in Doha serves as a regional hub and center of excellence in the areas of human rights training, education knowledge management and documentation. It contributes to the implementation of OHCHR’s mandate in the region by: - Strengthening the application of human rights norms, skills and values in the region through human rights education, training, knowledge management and documentation. - Strengthening the effectiveness of human rights education and training by OHCHR, UN partners, and regional and national actors through the application and dissemination of best-practice methodologies. - Facilitating knowledge management in OHCHR’s key areas of engagement in the region. The Centre has two main units, namely: 1) Human Rights Education and Training Unit, 2) Knowledge Management and Documentation Unit. In addition to the administrative team which supports the performance of the functions of the Centre. The UNV assignment will support the Centre in implementing its work plan on time and within budget.

Task description

Within the delegated authority and under the overall supervision of the Head of Centre and the direct supervision of the Knowledge Management Officer/Coordinator of the Knowledge Management and Documentation Unit, the UN volunteer will support the Knowledge Management and Documentation Unit in the development and dissemination of communications and knowledge management products through: Content Creation: 1. Utilize graphic design and video editing software (such as InDesign, Adobe Photoshop and Illustrator and Premiere Pro) to produce visually compelling, multi-media content such as brochures, flyers, infographics, training and events communications materials, newsletters, social media posts and videos. 2. Develop clear and compelling written content for diverse communication materials, including website articles, newsletters, social media posts and promotional collateral. 3. Assist in the planning and the development of content related to all relevant key global, regional and national events for social media and website dissemination. 4. Capture photos and videos of key events and activities. 5. Ensure consistency of messaging and branding as well as adherence to OHCHR guidelines across all content and communications products. Digital Channels Management: 6. Develop social media content calendar and manage and update UNTDC-OHCHR’s social media accounts. 7. Publish on UNTDC-OHCHR’s website newly developed stories, press releases, publications, etc, and generate links for dissemination. 8. Manage and maintain UNTDC-OHCHR’s website and coordinate with the technical teams for content and with HQ for IT requirements. 9. Ensure consistency in branding across all digital platforms. 10. Monitor social media platforms and website analytics and provide proposals to continuously enhance visibility and increase outreach to target audiences. 11. Monitor and report UNTDC-OHCHR’s mentions and public perception on its work in the digital space and any other harmful comments. 12. Work with external partners and stakeholders to enhance digital outreach and collaboration. 13. Stay informed about digital communication trends, emerging technologies, and best practices. 14. Pitch, integrate new and innovative approaches into digital communication strategies. Reporting and Publications: 15. Support the UNTDC-OHCHR team in the writing and development of internal reports. 16. Support the UNTDC-OHCHR team in the design, editing and publishing of external reports and publications. 17. Regularly update UNTDC-OHCHR’s media library with all developed multi-media assets including photos and videos and other materials on the Intranet. Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities: • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Provide annual and end of assignment self-reports on UN Volunteer actions, results and opportunities. • Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.