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Head of Programme DR Congo GOMA BN


  • Organization: NRC - Norwegian Refugee Council
  • Location: Goma
  • Grade: Senior level - Senior
  • Occupational Groups:
    • Project and Programme Management
    • Managerial positions
  • Closing Date: Closed


NRC opened its country office in the DR Congo in 2001, providing humanitarian assistance to affected populations in one of the most complex and longest running humanitarian crisis in the world.  Currently, NRC has two Area Offices covering programmes in North Kivu and Ituri provinces, with field offices ensuring staff can reach people in need in some of the most remote and hard to reach areas of the country. Our programmes include rapid response assistance – usually cash; shelter; WASH; livelihoods and food security; education; information, counselling and legal assistance (ICLA); and humanitarian mediation and protection. NRC’s portfolio for 2024 will total USD 24 million with the goal to significantly increase it. NRC also co-leads the Protection Cluster with UNHCR, provides technical and coordination support to the shelter cluster, and leads the Housing, Land and Property sub-cluster. 

The Head of Programme is responsible for the overall programmatic strategy across the entire country operation and for ensuring timely and adequate technical inputs, contributing to the quality assurance of program implementation across the project cycle management (PCM). The position ensures that NRC’s projects bring a significant contribution to meeting immediate humanitarian needs & ensuring programmatic strategies are in place to ensure durable solutions of displacement-affected individuals.

The Head of Programme is therefore a key senior position in the NRC country set up, responsible for cross-cutting programmatic information management, sound design of and overseeing assessments, monitoring and evaluation, and ensuring that information collected is reflected upon, used to improve ongoing projects, and is incorporated into consistently high-quality grant proposals and reports. S/he plays as key role in strategy development and adherence and ensuring that policies, systems, and people are continuously and accurately working in a coordinated manner to ensure that a coherent and comprehensive program is designed and implemented. The Head of Programme is also responsible for fundraising activities and external representation, alongside the CD.

What we are looking for:
A background in grants management is beneficial, especially in proposal development. Strong project management experience is key, along with a deep understanding of the challenging field context. The ability to coordinate and work with Area Managers to provide concrete support is essential. Excellent management skills are required to oversee a diverse team. Proficiency in both English and French is necessary for effective engagement..

What you will do: 

In this position, you will:

  • Line management for Core Competence Specialists;
  • Member of the Country Management Group (CMG);
  • Compliance with and adherence to NRC policies, guidance and procedures;
  • Provide programme input to Country Strategy and Plan of Action; 
  • Development of Core Competency (CC) strategies;
  • Development of holistic and needs based programmes; 
  • Identify funding opportunities, develop funding strategies and forecasts; 
  • Grants management, BPO allocations and reporting to donors, including compliance with donor standards;
  • Quality control, MEL and organizational learning. 
  • Capacity building of all technical staff;
  • In-country representation;
  • Promote the rights of IDPs/returnees in line with the advocacy strategy.

Please download the detailed job description to learn more about the role

What you will bring:

  • Minimum 5 years’ experience in a senior management position in a humanitarian / recovery context
  • Experience of working in complex and volatile contexts 
  • Expertise in NRC’s core competencies a major advantage
  • Documented results in programme design and fundraising, including with NRC’s key donors
  • Documented results representing at a senior level and advocating for organisational priorities
  • Documented results leading cross-departmental teams for humanitarian results
  • Commitment to NRCs values and to ensuring safe, inclusive programming
  • Fluency in French and English, both written and verbal 

Context-specific skills, knowledge and experience:

  • Knowledge of the context in eastern DR Congo and the region
  • Competencies and experience in emergency, early recovery, and nexus programming

What we offer:

  • Duty station: Goma, DR Congo (Goma is a non-family duty station) 
  • Contract: 12-month contract (possible extension, dependent on performance & funding) 
  • Travel: up to 30% 
  • Salary/benefits: grade 11 on NRC’s scale
  • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. 
  • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative. 

Find out more about the benefits of working for NRC

Important information about the application process:

  • To apply as an internal candidate, log in with your official email, or click on Opportunity MarketPlace.
  • When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
  • Submit your application and CV in English or French, ensuring to attach your latest CV.
  • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
  • We receive many applications for each vacant position, as a result only shortlisted candidates will be contacted.
  • We invite applications from all qualified and interested candidates. Send in your application by 12th April 2024.
  • If you have any questions about this role, please email with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

  • do demanding and professional work, often in challenging contexts.
  • join a work culture that empowers every employee to share ideas and take responsibility.
  • be part of a welcoming and supportive community committed to human dignity.
This vacancy is now closed.
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