VAC-11726 VHR Assistant Registration and Identification (Benghazi)

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RESPONSIBILITIES AND ACCOUNTABILITIES

1.Assist the team leader in planning outreach visits to detention centers as well as main urban locations to identify migrants interested in IOM Voluntary Humanitarian Return (VHR) assistance.

2. Coordinate timely issuance of travel documents with all third country embassies based in Libya and neighboring countries of region for all VHR beneficiaries.

3. Support and maintain the IOM online consular services for timely issuance of travel documents for migrants whose embassies/consulates are not present in Libya. This includes also advocating for the usage of the online consular services by embassies.

4. Arrange all administrative needs of the team in coordination with the VHR admin such as preparation of Letter of invitation (LOIs), meeting needs and follow up on staff reimbursements after travel with the VHR admin

5. Maintain and manage all the data files for the unit and coordinate accurate VHR data entry in Mimosa while keeping proper records both online and in files in the office

6. Coordinate with Interview and commercial/ charter teams to expedite the VHR process for the migrants after the issuance of travel documents

7. Coordinate the in issuance of IOM reference numbers on all travel documents received

8. Assist in record keeping and safe storage of travel documents received from embassies.

9. Ensure all travel documents of all no-show cases are returned to the respective embassies for consideration on the next flight.

10. Ensure that daily and work plans activities are planned together with movement table report, weekly report as well as all files related to operational activities are kept up to date.

11. In close coordination with Returns Operations Officer, participate in discussions on procedures and practices to improve the efficiency of the VHR process delivery and

12. In coordination with the Field support team leader, continuously advocate for scale up of the VHR assistance to migrants out of Libya.

13. Provide basic guidance and training to new/junior staff.

14. Perform such other duties as may be assigned

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COMPETENCIES

The incumbent is expected to demonstrate the following values and competencies:

Values - all IOM staff members must abide by and demonstrate these three values:

· Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

· Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

· Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 3

· Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

· Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

· Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

· Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

· Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

If direct reports (10th row above) for SES is greater than zero, then the managerial competencies below are inserted.

Managerial Competencies – behavioural indicators level 3

· Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

· Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

· Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

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