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Mental Health & Psychosocial Support (MHPSS) Project Manager, Generic

Multiple locations

  • Organization: Medair
  • Location: Multiple locations
  • Grade: Mid level - Mid level
  • Occupational Groups:
    • Public Health and Health Service
    • Social Affairs
    • Humanitarian Aid and Coordination
    • Refugee rights and well-being
    • Project and Programme Management
    • Managerial positions
  • Closing Date: Closed


Field Vacancies are based in a capital city or a field base in one of our programmes.

Date de début / Type de contrat

Applicants for this generic role will be contacted if a position opens that seems to be a good match to their profile. Contract length normally ranges from (a minimum of) 12 months to 2 years, at 100%.

Role Overview

The MHPSS Manager supports, monitors and evaluates the execution of the assigned MHPSS and Protection project(s) conducted by Psychosocial Support Officers (PSSOs). This involves effectively managing and reporting on the projects in line with objectives, timeframe, and budget under direct supervision of MHPSS Project Manager (PM). In close cooperation with MHPSS PM, the MHPSS Manager will be managing and training local staff to meet quality standards in mental health and psychosocial support delivery, encouraging beneficiary participation, liaising with other stakeholders, and anticipating, planning, and contributing to report and proposal writing for integrated MHPSS components in overall programming with a special focus on Protection.

Project Overview

Medair’s goal is to provide rapid emergency assistance to people in need.

Our Culture

Key Activity Areas

Mental Health and Psychosocial Support Project Management

  • Manage the assigned MHPSS project(s) in order to meet the project objectives within budget and within the allotted time frame, reporting promptly operational concerns to Project Coordinator (PC) (e.g. projected failure to meet objectives; increased beneficiary needs; projected over or under spending on project budget)
  • Provide strong leadership of the assigned MHPSS projects, working to ensure both short and long-term positive impacts and outcomes for the beneficiaries, local authorities (where applicable) and local staff
  • Contribute to development and implementation of an appropriate and effective MHPSS strategy including proactive planning for responsible exit in consultation with PC, field managers and sector advisors (Health, WASH, Shelter, MHPSS)
  • Set clear objectives and indicators for MHPSS activities in collaboration with the PC, field managers and, where appropriate, with the local communities
  • Continuously monitor and supervise MHPSS activities, evaluating progress through outputs and impacts using both quantitative and qualitative data involving the MHPSS team in analysis and taking appropriate action as needed to ensure continued progress
  • Provide input into the integration of beneficiary participation and accountability in all aspects of the project
  • Ensure accurate and timely reporting of all MHPSS activities according to Medair, donor and other applicable timeframes and formats
  • Develop new proposals, linked to the assessed needs and gaps and the Medair country strategy, in conjunction with the field team and Sr. MHPSS advisor at GSO
  • Develop the strategy and mechanisms to integrate mental health and psychosocial support into Medair programs in line with Medair’s global Strategic Approach for MHPSS and international standards (IASC, Sphere)
  • Develop a comprehensive monitoring and evaluation framework for MHPSS programs, analysing data trends and best practices with subsequent learning to inform MHPSS strategy and programming 
  • Contribute to develop and implement integrated referral mechanism
  • Coordinate with MHPSS and Protection partners to address the MHPSS and protection issues for the beneficiaries
  • Ensure holistic services for survivors of gender-based violence including clinical management and psychosocial support 

Staff Management

  • Line-manage PSS Officers within assigned projects, including day-to-day management, development and training, appraisals… 
  • Facilitate regular meetings to assist information sharing between project staff, to ensure all staff members are aware of project objectives and current work plans and to provide the opportunity for feedback
  • Provide coaching, technical supervision and training to staff in order to develop ownership for MHPSS and protection activities
  • Assess the training needs of MHPSS staff and ensure that appropriate training is conducted

Financial Management

  • Manage the MHPSS budgets for the assigned project(s) and ensure all expenses are according to budget and meet the Medair standards with regard to financial management, including accountability and good governance

Communication and Coordination

  • Develop and maintain appropriate, regular, transparent and supportive communication structures with the assigned MHPSS team, Medair in-country and GSO advisors and other relevant stakeholders, with the objective of ensuring good cooperation and partnerships
  • Participate in Protection, Cluster, MHPSS TWG and GBV meetings as appropriate, as well as in Medair internal trainings, and other working groups or meetings as required, representing Medair and feeding back to the MHPSS staff and broader team on relevant issues


  • Ensure timely procurement of psychotropic medicine, equipment, and medical supplies for delivery of the project 
  • Liaise, as necessary, with the logistics and finance staff to ensure items are procured, transported, stored, managed and accounted for correctly

Quality Management

  • Promote and use the Medair intranet and other operating procedures, ensuring that all standardised formats are used and guidelines are followed
  • Ensure MHPSS projects are implemented in line with donor proposals and requirements and in accordance with Medair, donor, country and international standards i.e. Sphere, CHS and IASC guidelines

Team Spiritual Life

  • Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
  • Work, live, and pray together in our Christian faith- based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayer, and words of encouragement.
  • Encouraged to join and contribute to Medair’s international prayer network.


  • Degree in Psychology, Psychiatric Nursing, Social Work, Public Health or Global Mental Health  
  • Good English (spoken and written)
  • Working knowledge of French (spoken and written) for French-speaking locations.

Relief & Recovery Orientation Course (ROC)

What is the ROC and why is it required?


  • 2 years’ post-qualification professional experience 
  • At least 1-year management experience
  • At least 1 year’s experience managing mental health/ psychosocial/ protection projects in developing countries
  • Ability and willingness to manage project implementation
  • Good numerical, report writing and administration skills
  • Problem solving ability
  • Knowledge of IASC guidelines and policies for MHPSS in emergencies as well as knowledge of humanitarian principles, Sphere and CHS
  • Experience in the design, monitoring and evaluation of MHPSS and protection programme activities
  • Knowledge and experience of (primary) mental health care principles and management
  • Able to prioritise clearly and oversee multiple tasks
  • Able to take the initiative in project decisions
  • Able to enforce procedures
  • Able to set clear objectives for staff and to delegate
  • Able to train, coach and supervise staff in MHPSS and protection topics
  • Committed to consultative and servant minded leadership

All new deploying international staff to Medair’s country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.

This vacancy is now closed.