International MEL and Reporting Manager

Organizational Overview

Health Care Without Harm (HCWH) is an international nongovernmental organization (NGO) dedicated to transforming the healthcare sector into a leader for environmental health and justice. Working globally, HCWH collaborates with healthcare professionals, hospitals, NGOs, governments, and international entities to promote environmentally healthy practices in healthcare. The organization focuses on reducing the environmental footprint of the healthcare sector and acting as a community anchor for sustainability. With regional offices in the United States, Europe, and Southeast Asia, and a network of strategic partners across continents, HCWH fosters global and regional collaborations to address climate and health issues, supported by a global team. Its Global Green and Healthy Hospitals Network has over 1,700 members in 83 countries who represent the interests of more than 70,000 hospitals and health centers.

In the past few years, our International Climate Program has grown in number of projects, funding, staffing and complexity. In 2023, we launched a strategic planning process that is updating the goals and objectives of our work globally. As part of this exercise and our annual work planning process, the Monitoring, Evaluation, and Learning (MEL) and Reporting Manager will work with HCWH regional offices, teams and network partners to establish indicators and a MEL plan, training all stakeholders along the process and establishing reporting processes. The MEL manager will also work on innovative and practical techniques to monitor our work as a global network, while searching for unintended outcomes. This position will also coordinate funder reporting processes for the global team, ensuring that all stakeholders are submitting information for report writing and that data to report project level indicators is of quality and provides feedback to ensure processes are continuously improved.  

We are steadfast in our commitment to fostering culturally and ethnically diverse organizations and upholding principles that promote inclusive practices. We are dedicated to building a diverse staff and engaging employees with the expertise and interest to serve the mission of the organizations in respectful ways. HCWH proudly stands as an Equal Opportunity Employer, ensuring every individual's contribution is valued in our collective pursuit of environmental health and justice.

Position Description

The MEL and reporting manager is a new position created to help Health Care Without Harm’s global network develop comprehensive MEL plans that will allow the organization, programs, and cross-cutting vehicles to measure impact, outcomes and outputs while describing the transformation in health care that we are seeking and that we are achieving. The position is key in improving and running our work planning and reporting process globally and for key projects. 

As part of this exercise and our annual work planning process, the Monitoring, Evaluation, and Learning (MEL) and Reporting Manager will work with HCWH regional offices, teams and network partners to establish indicators, reference sheets, targets, and an overall MEL plan, training all stakeholders along the process and establishing reporting processes. The MEL manager will also work on innovative and practical techniques to monitor our work as a global network, while searching for unintended outcomes. This position will also coordinate funder reporting processes for the global team, ensuring that all stakeholders are submitting information for report writing and that data to report project level indicators is of quality and provides feedback to ensure processes are continuously improved.  

KEY RESPONSIBILITIES: 

• Develop comprehensive MEL plans that include indicators and targets based on the global network’s strategic plan, currently under development. Develop an information system that will allow us to track progress for different outputs and outcomes.
• Working with programmatic directors and global team’s program assistant to run reporting and work planning processes, while improving them with regional offices and partners’ feedback
• Develop a MEL budget that will include practical and innovative techniques to monitor and evaluate our work, including unintended outcomes.
• Champion a learning approach among program leaders, translating findings into key lessons for reflection and further program development
• Train staff, regional offices and partners in the development of activities as they relate to theory of change objectives and goals, and for key projects as needed.
• Review project key performance indicators and reporting requirements to best inform donors of our achievements and lessons learned
• Work closely with the GGHH, climate, and sustainability teams, alongside with data scientist and climate learning initiatives coordinator to stay updated on project activities 
• Work closely with development team and communications team to ensure funders, network members, and other stakeholders are informed of our progress and a narrative of our outcomes is well communicated
• Work closely with Development to pick up success stories and to systematize our complex tactical approaches into digestible theory of change

Qualifications: 

• Education: Bachelor’s degree in social studies, public health, environmental science or a related field. Advanced degrees or certifications in monitoring and evaluation techniques highly desired. Combined experience and education can serve as a substitute for minimum education. 
• Professional Experience: A minimum of 8 years in monitoring, evaluation and learning roles, with a strong preference for experience in nonprofits, particularly related to climate, health, and sustainability.
• Expertise: In-depth knowledge of monitoring, evaluation and learning within the context of advocacy, climate and/or health.
• Multicultural Experience: Proven ability to work effectively in multicultural settings, with experience in global or international communications highly preferred.
• Language Skills: Proficiency in English is essential. Fluency in Spanish and other secondary languages preferred.
• Virtual Work Proficiency: Comfortable and experienced working in virtual or remote environments, demonstrating the ability to collaborate effectively across different time zones and digital platforms.

COMPETENCIES REQUIRED:

• Accountability: takes responsibility for all work activities and personal actions; follows through on commitments; implements decisions that have been agreed upon; maintains confidentiality with sensitive information; acknowledges and learns from mistakes without blaming others; meets deadlines and satisfies promises; recognizes the impact of one's behavior on others.
• Adaptability: responds to changing circumstances by being innovative and altering behavior to better fit different situations; consistently exhibits optimism and energy; learns new skills, performs work in different ways; successfully works with new colleagues; professionally deals with personal discomfort in a changing work environment; willing to be flexible; remains calm in stressful situations.
• Initiative: takes action to improve a situation without waiting for explicit instructions; understands how one's own actions relate to the organization(s)' and department's strategic goals; recognizes and responds to opportunities in order to reach a goal; seeks new and improved techniques, solutions, and approaches to completing assignments.
• Managing Resources: allocates time and resources efficiently and effectively; prioritizes work and delegates as appropriate; works to minimize institutional risk by acting as a responsible steward for the organization(s); chooses priorities to align with organizational mission and priorities.
• Service Orientation: acts professionally and calmly at all times when interacting with others; consistently demonstrates concern and courtesy towards colleagues and customers; treats all people respectfully; takes personal responsibility for correcting problems; “owns” problems and seeks to achieve resolution to them appropriately; follows up with individuals to ensure satisfaction with the level of service they have received.
• Valuing Diversity: treats all individuals fairly and respectfully, works effectively with others, regardless of their background, position, or status; ensures that opportunities are equally available to all; respects different values and viewpoints.
• Working Collaboratively: works collegially with others, cooperating in both interpersonal and team relationships; fosters enthusiasm and maintains mutual trust, candor and respect; adds value in collaborative processes rather than merely passing challenges forward. If applicable, manages groups effectively and builds partnerships with others.
• Administrative Literacy: demonstrates appreciation of the organizational imperatives of the organizational administrative function, and contributes to effective and efficient organizational operations; submits forms completely in a timely manner; seeks clarification about organizational administrative matters when in doubt; models responsiveness to administrative necessities; complies with organizational policy.
• Clear Communication: expresses oneself clearly and effectively when speaking and/or writing to individuals or groups; listens attentively; ensures that information is understood by all parties; shares information in a timely manner using the most appropriate method; presents well-organized information in a group setting; chooses appropriate audience(s) for communications.
• Organization/Project Management: organizes large amounts of information by creating and maintaining well organized systems; follows logical approaches to completing work; brings a project from inception to successful completion, and follows up, as appropriate; translates strategies into step-by-step plans for action; monitors work progress to completion; effectively prioritizes and chooses projects to support and advance coherent organizational mission; pays close attention to detail.
• Technology/Specialized Knowledge: demonstrates ability to use technology effectively and productively; continually updates skills and knowledge; addresses problems as they arise or seeks help as appropriate.
• Problem Solving: generates creative approaches to addressing problems and opportunities; identifies and weighs options, makes sound decisions after reviewing all relevant information; anticipates and plans for potential problems; takes calculated risks; recognizes impact of solutions.
• Managing Conflict: ensures productive resolution of conflict; recognizes different viewpoints; brings conflict into the open, and encourages those involved to find appropriate solutions.
• Managing Performance: sets clear goals and expectations performance review process; fosters learning and development.

What’s In It For You?

• Join an organization where your colleagues share a profound commitment to the mission, and a global network of partners work collaboratively to support it.
• Play a vital role in helping drive growth, influence impact, and further advance our efforts to create a more sustainable health care sector and planet.
• Be part of an inspirational global network. 
• Flexible and supportive work environment. 

To Apply or Inquire

Health Care Without Harm and Practice Greenhealth are committed to cultivating and sustaining culturally and ethnically diverse organizations and to the principles that promote inclusive practices. We believe systems can only be transformed when a diversity of voices, perspectives, and lived experiences are a part of the movement for change. We are dedicated to building a diverse staff with expertise and interest in addressing systemic racism within our organization and to serve the mission of the organizations in respectful ways. Health Care Without Harm/Practice Greenhealth is an Equal Opportunity Employer.