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UNV Support Officer

South Sudan

  • Organization: UNV - United Nations Volunteers
  • Location: South Sudan
  • Grade: Volunteer - International Specialist - Internationally recruited Volunteer
  • Occupational Groups:
    • Administrative support
    • Volunteerism
  • Closing Date: Closed


Mission and objectives

Under Resolution 2677 (2023), the Security Council determined that the situation in South Sudan continues to constitute a threat to international peace and security in the region. The Council extended the UNMISS mandate until 15 March 2024. It also emphasized that the Mission should continue advancing its three-year strategic vision defined in resolution 2567 (2021) to prevent a return to civil war, build durable peace and support inclusive, accountable governance as well as free, fair and peaceful elections in accordance with the Revitalized Peace Agreement. Under Chapter VII of the Charter of the United Nations, UNMISS is therefore authorized to use all necessary means to implement its mandate which includes: (a) Protection of civilians (b) Creating conditions conducive to the delivery of humanitarian assistance (c) Supporting the Implementation of the Revitalised Agreement and the Peace Process (d) Monitoring, investigating, and reporting on violations of humanitarian and human rights law The overall ceiling for uniformed personnel is maintained at 17,000 troops and 2,101 police, including 88 corrections officers. Please refer to for more information.


UNV Support Office provides day to day operational support to the UN Volunteers and hiring sections/offices in United Nations Mission in South Sudan (UNMISS, hereinafter referred as UNMISS or Mission), with about 450 approved positions across South Sudan annually. Reporting directly to the UNV Programme Manager, the incumbent is required to support the onboarding activities and communication portfolio, while act as backstopping person when other colleagues are on leave.

Task description

Under the direct supervision of the UNV Programme Manager, the UN Volunteer will undertake the following tasks: Onboarding Support • Maintain an up-to-date record of approved posts in UNMISS, vacancy and occupancy rates and provide timely reports on UN Volunteers related data; • Liaise with the recruitment colleagues in UNMISS UNV Support Office and the deployment team at the UNV HQ Volunteer Service Center, as well as UNMISS hiring sections/offices on the onboarding request and scheduling, taking into consideration the Mission approved occupancy rate; • Liaise with the VISA unit and candidates to facilitate the entry approval application process; • Closely coordinate with UNV HQ Volunteer Service Center deployment team ensure candidates to complete all the necessary tasks in UVP (United Volunteering Platform) including contract issuance and to arrange travel, pre-departure entitlement; • Liaise with UN Volunteer Focal Points in the UNMISS Field Offices across the country to get connected with representatives and UN Volunteers and help receive information and advice for smooth onboarding and settle in; • Coordinate onboarding of new arrivals with reception team, camp management unit for airport reception, transit accommodation assigning and issuance of UNMISS ID card; • Coordinate with Umoja (global Enterprise Resources Planning solution of the United Nations) Index and BP (Business Partner) numbers creation focal person to ensure Index and BP numbers are generated timely according to the scheduled arrival of new UN Volunteers; • Check-in new arrivals in different system such as FSS (Field Support Suite) and UVP and ensure that they are hired in the system timely and accurately; • Prepare broadcasts and organize webinars concerning onboarding and other related emerging matters as necessary; • Regularly review and update onboarding related documents to ensure UN Volunteers and hiring sections receive the latest accurate information and act upon for smooth settle in and integration; • Maintain and update efficient induction resources and conduct induction for new arrivals prior to joining their section/duty station. Communications Management • Prepare periodic newsletters and broadcasts to the UN Volunteers on events update; Coordinate with UNV Regional Office and HQ as well as UNMISS Communications and Public Information Section to assist development of volunteer stories to showcase and enhance visibilities of contributions of UN Volunteers for peace and development through volunteering; • Coordinate with Radio Miraya to schedule The Spotlight interview sessions on monthly basis; • Lead and coordinate the events and celebrations of events, including but not limited to International Volunteer Day and other related important international days like International Day of UN Peacekeepers, 16 days of activism, etc.; Administrative and Other Support • Ensure all UN Volunteer files and records are complete, updated and consolidated, both online and offline, while maintaining confidentiality; • Plan and organize various office meetings including townhall meetings with UNMISS UN Volunteers, take minutes during the meetings and maintain records of the minutes when needed; • Conduct monitoring visits to field locations of the Mission where UN Volunteers are deployed to provide assistance and guidance in person; • Verify and approve leave management in the system and provide advice to UN Volunteers on leave management when leave management backstopping is required; • Provide guidance and client-oriented advice, in consultation with the Programme Manager, to UN Volunteers on Unified Conditions of Service (UCOS), Internal Circulars and other documents on policies and procedures within the mission area; • Assist in submitting requests for replenishment of Service Clearing Account; • Actively promote the UNV Volunteer Reporting Application (VRA) and encourage UN Volunteers to complete VRA on a yearly basis. • Perform any other related tasks along the evolving/finetuned workflow and as may be required or assigned by the supervisor.

This vacancy is now closed.
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