Housekeeper

POSITION SUMMARY:

To maintain a clean, sanitary, comfortable, and tidy environment for the safehouse by ensuring a high standard of hygiene and cleanliness throughout the premises.

ESSENTIAL FUNCTIONS:

• Perform a variety of cleaning activities such as sweeping, mopping, and dusting.
• Ensure all rooms are cared for and inspected according to standards.
• Be responsible for the efficient and orderly management of cleaning and request for servicing and repair for broken items
• Notify the supervisor of any damages, deficits, and disturbances.
• Deal with complaints/requests with professionalism and patience.
• Check stocking levels of all cleaning items and request for replenishment when appropriate.
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices.
• Check and ensure that all rooms, common areas, and back-of-the-house areas are clean and well-maintained.
• Assist in the general cleanliness of the offices, kitchen, and washrooms.
• operate mechanized cleaning equipment
• Maintain all cleaning equipment and materials in a safe and sanitary working condition.
• Monitor and report necessary domestic repairs and replacements
• Ensuring the availability of cleaning supplies in all sanitary places
• Use cleaning materials and consumables economically.
• Disinfect drains and dustbins regularly.
• Empty general waste refuse bins and make sure all refuse is disposed off. promptly and using proper disposal methods.
• Other duties, as required.

QUALIFICATIONS & REQUIREMENTS:

• Minimum of secondary school education
• Certificate in housekeeping
• Experience as a housekeeper for not less than two years
• knowledge of cleaning and sanitation products, techniques and methods
• Knowledge of cleaning sensitive materials
• Working knowledge of operating cleaning equipment
• Physical stamina and mobility including ability to reach, kneel and bend
• Ability to lift, push and pull required load (usually about 30lbs)
• Outstanding customer service skills
• Proven ability to work effectively individually and with a team
• Ability to work with people from different cultural settings.
• Strong computer skills, particularly in Microsoft Office.
• Knowledge of Accountability to Affected Population.
• Knowledge in PSEA and Anti-Fraud.

DISCLAIMER:

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.

SAMPLE HIRING PROCESS:

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application!

Step 2: Phone screen with a Human Resources staff person. Step 3: Interview with the hiring manager.

Step 4: Interview with a panel of HIAS employees. Step 5: Reference check.

Step 6: Offer and background check.

Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.

ABOUT US:

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.

VISION:

HIAS stands for a world in which refugees find welcome, safety and opportunity.

MISSION:

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES:

Welcome • Acogimiento • Hospitalité • (Hachnasat Orchim)

We Welcome the Stranger

Justice • Justicia • Justice • (Tzedek)

We Pursue Justice

Empathy • Empatía • Empathie • (Chesed)

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • (Chevruta)

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • (Ometz)

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • (Ruach)

We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY:

HIAS is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation, or other legally protected status.

SAFEGUARDING:

HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Note

Applications will be reviewed on a rolling basis.

Only shortlisted candidates will be contacted.